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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Coveo Qubit

    Score6 out of 10
    Enterprise companies (1,001+ employees)
    Qubit, now from Coveo (acquired October 2021) uses visitor history data to understand different user segments and serve personalized messages to segments using JavaScript. It is available as either a managed or self-service model. Data is collected using Qubit's own Universal Variable data model, or by integrating the user's existing model via our API. It combines quantitative data with qualitative visitor feedback to give Qubit users the ability to detect areas for optimization. Using…N/A

    IBM API Connect

    Score8.9 out of 10
    N/AIBM API Connect is a scalable API solution that helps organizations implement a robust API strategy by creating, exposing, managing and monetizing an entire API ecosystem across multiple clouds. As businesses embrace their digital transformation journey, APIs become critical to unlock the value of business data and assets. With increasing adoption of APIs, consistency and governance are needed across the enterprise. API Connect aims to help businesses…

    $83

    per month

    Pricing
    Coveo QubitIBM API Connect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Coveo QubitIBM API Connect
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Coveo QubitIBM API Connect
    Considered Both Products
    Coveo
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    50 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    40 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    36 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    42 Answers
    Features
    Coveo QubitIBM API Connect
    API Management
    Comparison of API Management features of Coveo Qubit and IBM API Connect
    Feature
    Coveo Qubit
    -
    Ratings
    IBM API Connect
    8.4
    57 Ratings
    0% below category average
    API access control00 Ratings8.957 Ratings
    Rate limits and usage policies00 Ratings9.152 Ratings
    API usage data00 Ratings8.755 Ratings
    API user onboarding00 Ratings8.756 Ratings
    API versioning00 Ratings8.456 Ratings
    Usage billing and payments00 Ratings7.645 Ratings
    API monitoring and logging00 Ratings7.856 Ratings
    Best Alternatives
    Coveo QubitIBM API Connect
    Small Businesses
    No answers on this topic
    Amazon API Gateway
    Score7.2 out of 10
    Medium-sized Companies
    Dynamic Yield
    Score8.9 out of 10
    Azure API Management
    Score9.1 out of 10
    Enterprises
    Dynamic Yield
    Score8.9 out of 10
    OCI API Management
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Coveo QubitIBM API Connect
    Likelihood to Recommend
    8.0
    (117 ratings)
    9.0
    (50 ratings)
    Likelihood to Renew
    8.1
    (29 ratings)
    8.4
    (4 ratings)
    Usability
    7.1
    (17 ratings)
    8.7
    (43 ratings)
    Availability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (21 ratings)
    -
    (0 ratings)
    Support Rating
    6.8
    (19 ratings)
    -
    (0 ratings)
    In-Person Training
    8.0
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.4
    (8 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.7
    (6 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.6
    (12 ratings)
    -
    (0 ratings)
    User Testimonials
    Coveo QubitIBM API Connect
    Likelihood to Recommend
    Coveo
    Coveo Qubit is a very helpful platform mainly for organizations that need to provide a solid business model before carrying out any implementation or new functionality. In addition, it is a very good tool to generate changes and show different content to different types of clients, with their personalization and segmentation criteria.It is ideal for simultaneous testing and customization, only one of these activities individually is not recommended.
    Incentivized
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    IBM
    Based on our experience, IBM API Connect clearly excels in large enterprises navigating complex B2B ecosystems, especially within the Fintech and Banking sectors. Its capabilities are particularly valuable for achieving Open Banking compliance, facilitating the monetization of data and services, and seamlessly operating in hybrid cloud environments. However, it's crucial to understand that IBM API Connect primarily functions as an API management and orchestration tool. This means that backend integrations with providers like databases are best handled by dedicated integration middleware, such as IBM App Connect, allowing API Connect to then securely and efficiently expose those functionalities to external entities.
    Read full review
    Pros
    Coveo
    • Qubit platform uses solid testing algorithms and delivers reliable reporting and analytics of testing campaigns. The dashboard section is easy to use and provides a good high level overview of the core campaign metric performances.
    • On-boarding and implementation of Qubit technology was painless and well handed throughout the entire process even with more complicated platforms.
    • Turn-around time for development and testing of campaigns is extremely fast. This enables the business to have a much higher throughput of tests and allows for quick validation of ideas rather than having to wait for months before a test is ready to go live on production site.
    Incentivized
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    IBM
    • API discovery feature is very helpful to allow us to scope the work required before diving into things.
    • The ability to set permissions and rulesets at a user level is essential to restrict access to specific datasets.
    • Ability for external users (those from outside our organisation) to leverage the API in more restrictive manner.
    Incentivized
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    Cons
    Coveo
    • While they do work very closely with us, especially our success manager, more involvement on a technical level or a dedicated engineer, would be a great advantage. We develop a lot of experiences in house and, like all companies that dev in house, we have our own way of working. A dedicated engineer that got to know us better as well and understood how we work could only help. Sometimes, a few errors can get through QA due to this.
    Incentivized
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    IBM
    • Improvement can come in the interface of the tool, which is sometimes complex and requires a deep understanding of the tool.
    • Improving the different levels of access to the playroom could be helpful because product owners and developers need to see other information.
    • Publishing API and integration of API can be more straightforward.
    Incentivized
    Read full review
    Likelihood to Renew
    Coveo
    Qubit is currently providing resources and support we do not have internally. Our relationship managers are exceptional and I feel well informed and well supported by their team. The tool is nice, but our contacts from the company are the real reason to maintain our relationship. They work hard for clarity and continue to help us push for additional opportunities.
    Incentivized
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    IBM
    No answers on this topic
    Usability
    Coveo
    Very simple user interface, built on top of advanced functionality, makes the platform easy to use. The team at Qubit are also very open to feedback and introduce new and useful features fairly often. On the reporting side, the inbuilt dashboard reports are good for a top-level view of test results, and Qubit have made a lot of their output data available should you wish to run your own analysis
    Incentivized
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    IBM
    I can honestly say that the availability of the platform has been incredible, with almost no disruptions during the two years of the implementation. Availability is provided through the distributed architecture that may be deployed in multiple zones. We have had almost no cases of unplanned outages, and most maintenance operations were done during planned downtimes.
    Incentivized
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    Reliability and Availability
    Coveo
    I would say that the Qubit account managers are always available for any request. We have a lot of different promotions that could always do with last minute optimizing or changes and Qubit can be relied on to get this changes up and running in an impressive amount of time, so that we don't need to patch live or wait for the next IT sprint. Invaluable to our business.
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    IBM
    No answers on this topic
    Performance
    Coveo
    Technology is good for A/B testing and personalisation - allowing any team with a dedicated developer to create test relatively easily and to report/analyse them in a fair amount of details. Some advanced features, especially on the set up of test cells, are dearly missing. Unfortunately, new features are often not free of bugs... Also, support is sub-par, which means new features are realised without proper documentation, example or training (but of our Qubit counterparts and internally).
    Incentivized
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    IBM
    No answers on this topic
    Support Rating
    Coveo
    Qubit are supportive and flexible in providing support. They are happy working out of usual hours, even on weekends and if I have any doubts about the set up of an experience they’re quick to respond and willing to check my work. On particularly big revenue days they monitor our account and they’re quick to identify and problem solve any issues.
    Incentivized
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    IBM
    No answers on this topic
    In-Person Training
    Coveo
    The training was great, but would be great to have a script or PDF with some explanations of the qubit JS layer. Without the script you can just try to learn on your own, so the training is not as powerfull as it could be. On the other hand - would be great to have training related to reading statistics or personalisation.
    Incentivized
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    IBM
    No answers on this topic
    Implementation Rating
    Coveo
    Implementation couldn't be easier. All we needed to do was insert the tag. (easy) and set up the data layer. (dev required) This was pretty smooth in comparison to some of the other tools we use on our site, and was done in less than a day. Note : Data needs to be collected for a set period of time before you can accurately rely on the data that you are receiving. This is normal though with everyone else that we have used
    Incentivized
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    IBM
    No answers on this topic
    Alternatives Considered
    Coveo
    At the time of taking the product, we found no comparable alternatives. Since then, the product has only grown from strength to strength, so it still does not have any comparable competitors that offer both the technical product and business knowledge that Qubit can. Google appear to offering a competing product which may be one to watch in future, and something for Qubit to keep an eye on
    Incentivized
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    IBM
    IBM API Connect and Apigee are both robust API management platforms. IBM API Connect was selected for its strong integration capabilities, hybrid cloud deployment options, and comprehensive analytics. It aligns well with organizations seeking flexibility and control over their API ecosystems, especially when dealing with complex integration scenarios across diverse environments.
    Incentivized
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    Scalability
    Coveo
    Our requirements change throughout the year like most E Commerce retailers. At Christmas and Peak we're dealing with around ten times the usual traffic on the site. Qubit had no problems with this at all, tests continued to fire, and stats were still reported accurately. I don't think that it is the most server intensive .js anyway, but we have seen no issues at all.
    Incentivized
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    IBM
    No answers on this topic
    Return on Investment
    Coveo
    • Faster recognition of customer needs - finding out exactly what customers are doing when they come on site.
    • Assessment of online assets for effectiveness and improvements - facilitated the analysis of 500 online feedback questionnaires for a campaign.
    • Mapping out lead conversion and helping identify opportunities to improve it.
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    IBM
    • Our company benefited from IBM API Connect's assistance in establishing cooperation with our outside providers and efficiently managing the API. As a result, we were able to expand our vendor ecosystem.
    • Additionally, creating APIs and implementing them on the goods was not too difficult. Additionally, we were able to ensure that only appropriate people could publish the APIs following evaluation by using role-based access control.
    • Our teams were able to reuse and share departmental APIs and services with each other thanks to the simple, self-service developer site.
    Incentivized
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    ScreenShots

    Coveo Qubit Screenshots

    Product screenshotProduct screenshotScreenshot of Qubit Pro segments metrics page, showing the key metrics and activity for an audience segment.Screenshot of Segments overview page in Qubit Pro, showing a list of user-created audience segments.Screenshot of Selecting between the different types of experience in Qubit Pro to create a new personalization.Screenshot of Using a Qubit Pro template to create a Visitor Pulse Survey to gather user information.

    IBM API Connect Screenshots

    Screenshot of API tests and insightsScreenshot of API Manager customization interfaceScreenshot of the API designer