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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cradlepoint Routers

    Score7.8 out of 10
    N/ACradlepoint in Boise offers a range of routers supporting cellular or wireless failover, branch and IoT networks, and related needs, available through a variety of appliances, and via the Cradlepoint virtual edition router.N/A

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    Cradlepoint RoutersNew Relic
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    Cradlepoint RoutersNew Relic
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cradlepoint RoutersNew Relic
    Considered Both Products
    Cradlepoint
    No answer on this topic
    New Relic
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    91%
    Would buy again
    71 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    97%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    95%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    96%
    Implementation went as expected
    68 Answers
    Best Alternatives
    Cradlepoint RoutersNew Relic
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    No answers on this topic
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    Score7.8 out of 10
    Medium-sized Companies
    Cisco Nexus Series Switches
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    LogicMonitor
    Score8.9 out of 10
    Enterprises
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    ManageEngine Site24x7
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    User Ratings
    Cradlepoint RoutersNew Relic
    Likelihood to Recommend
    7.7
    (6 ratings)
    7.3
    (148 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    8.8
    (16 ratings)
    Usability
    -
    (0 ratings)
    6.7
    (14 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.0
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (9 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    Cradlepoint RoutersNew Relic
    Likelihood to Recommend
    Cradlepoint
    It has worked great for our emergency vehicles and mobile remote dispatch stations. We did have them at other bases as secondary internet access in the event of failure of our fiber, but I have found that is not as useful as we thought it may have been. I have temporarily disabled cellular on those devices and just did not have the need for it.
    Incentivized
    Read full review
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Pros
    Cradlepoint
    • Ease of setup. After the SIM card is installed, you can have the device up in a matter of minutes.
    • Central management using NetCloud.
    • You get the bang for your buck.
    Incentivized
    Read full review
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
    Read full review
    Cons
    Cradlepoint
    • Throughput was not great compared to similar solutions with same sim cards.
    • Paid management portal.
    • Overly complicated setup mainly due to the paid management portal.
    Incentivized
    Read full review
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Likelihood to Renew
    Cradlepoint
    I have been using some type of device like this for a very long time. We have and will maintain the need for this and have no immediate plan to make any change from Cradlepoint Routers. They have been very solid. These devices are a bit pricey, however worth the money as they always work and are reliable and save IT staff time.
    Incentivized
    Read full review
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Usability
    Cradlepoint
    No answers on this topic
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Reliability and Availability
    Cradlepoint
    No answers on this topic
    New Relic
    Never observed an outage
    Incentivized
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    Performance
    Cradlepoint
    No answers on this topic
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Support Rating
    Cradlepoint
    It has always been a pleasure working with that team. They always go above and beyond with getting the device working as you need it to work and are always willing to explain and answer any questions.
    Incentivized
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    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Implementation Rating
    Cradlepoint
    No answers on this topic
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Alternatives Considered
    Cradlepoint
    I have not used a cellular router before this, so I can't compare.
    I am however familiar with Cradlepoint as designing components for Emergency Responders to keep them connected and online while dispatched. That was a deciding factor for us. We wanted something heavy duty and reliable.
    Incentivized
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    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Scalability
    Cradlepoint
    No answers on this topic
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
    Read full review
    Return on Investment
    Cradlepoint
    • For the price I don't think it effectively "wow'd" the client.
    • Throughput caused our network service to not be fully utilized.
    Incentivized
    Read full review
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    ScreenShots