CrazyCall vs. Rakuten Viber
CrazyCall vs. Rakuten Viber
Product | Rating | Most Used By | Product Summary | Starting Price |
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CrazyCall | Mid-Size Companies (51-1,000 employees) | CrazyCall is a cloud-based app that is designed to help contact centers and sales teams boost the performance of their outbound and inbound projects. CrazyCall requires no download or technical skills. According to the vendor, users can start making and receiving calls directly in their browser within minutes of creating their account. With the automatic dialer, users no longer need to dial numbers manually. Users can also set rules to efficiently manage their outbound and inbound queue… | $10 per user / month | |
Rakuten Viber | N/A | Viber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls. | $0.02 Per Minute |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Plans priced per user / month. Exclusive of connection costs. Competitive rates available. | — | ||||||||||||||
More Pricing Information |
CrazyCall | Rakuten Viber | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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CrazyCall | Rakuten Viber | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CrazyCall | Rakuten Viber | |
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Likelihood to Recommend | 8.8 (3 ratings) | 9.6 (18 ratings) |
Support Rating | - (0 ratings) | 9.4 (7 ratings) |
CrazyCall | Rakuten Viber | |
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Likelihood to Recommend | CrazyCall | Rakuten Group |
Pros | CrazyCall | Rakuten Group |
Cons | CrazyCall | Rakuten Group |
Support Rating | CrazyCall No answers on this topic | Rakuten Group |
Alternatives Considered | CrazyCall | Rakuten Group |
Return on Investment | CrazyCall | Rakuten Group |
ScreenShots | CrazyCall Screenshots |