What users are saying about
128 Ratings
16 Ratings
128 Ratings
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Score 8.1 out of 100
16 Ratings
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Score 8.1 out of 100

Attribute Ratings

  • Thrive Leads is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

7.5

Crazy Egg

75%
35 Ratings
8.6

Thrive Leads

86%
3 Ratings

Likelihood to Renew

8.5

Crazy Egg

85%
14 Ratings

Thrive Leads

N/A
0 Ratings

Usability

6.0

Crazy Egg

60%
8 Ratings
9.0

Thrive Leads

90%
2 Ratings

Availability

7.1

Crazy Egg

71%
8 Ratings

Thrive Leads

N/A
0 Ratings

Performance

2.0

Crazy Egg

20%
4 Ratings

Thrive Leads

N/A
0 Ratings

Support Rating

5.0

Crazy Egg

50%
14 Ratings
9.0

Thrive Leads

90%
2 Ratings

Online Training

10.0

Crazy Egg

100%
1 Rating

Thrive Leads

N/A
0 Ratings

Implementation Rating

9.2

Crazy Egg

92%
6 Ratings

Thrive Leads

N/A
0 Ratings

Product Scalability

9.8

Crazy Egg

98%
2 Ratings

Thrive Leads

N/A
0 Ratings

Likelihood to Recommend

Crazy Egg

+ I strongly believe that this tool helps when a firm has good user count (depends on business model) as most of these tools are data friends. More data - more valuable insights + Best fit if someone who is looking for deeper insights of individual page - Not suggested for very fewer visits of a website. Suggested to improve better visit count
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Thrive Themes

I have yet to find a similar system that is as easy to use and comes with the type of support that Thrive Leads does. Sometimes support is a bit slow, but they always get back to you and nine times out of ten they can fix any problems on the first go. The flexibility of the form plugin itself is also excellent.
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Pros

Crazy Egg

  • Provides heatmaps that shows you the elements on your site that are and aren't performing well.
  • Provides scrollmaps so you can see how far down a page users are scrolling and which content never gets seen.
  • Screenshots show you how your website looks across a variety of different devices.
  • Provides a type of clickmap called confetti that enables you visualise clicks by segments - device, new/returning visitors, campaigns and other metrics.
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Thrive Themes

  • Customizable opt in options (banners, fly ins, pop ups, etc.)
  • Rich analytics for tracking conversion rates, etc.
  • Detailed filters for where to display each campaign
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Cons

Crazy Egg

  • The largest thing we've struggled with is the Optimizely integration. I've contacted customer service a few times to get it properly setup. Customer Service is always friendly and helpful; they provide clear steps to get it setup. Unfortunately despite clear instructions, they are tedious, and if not completed in the correct order, the integration with Optimizely does not work. My success rate with the integration is less than 55%.
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Thrive Themes

  • Sometimes it is a little complex.
  • Some of the terms used are not very clear.
  • Sometimes editing the lead generation forms is a little difficult.
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Pricing Details

Crazy Egg

Starting Price

$24 per month

Editions & Modules

Crazy Egg editions and modules pricing
EditionModules
Crazy Egg$24.001

Footnotes

  1. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Thrive Leads

Starting Price

Editions & Modules

Thrive Leads editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Crazy Egg

    It's a great tool considering how inexpensive it is. If used correctly and you have a plan for tracking your websites, this tool can make a world of a difference. If you are not going to sit down and take the time to make a plan for how to use this tool, I would say it is not worth your time. Yes, you can look at items on your website that need to be changed, but without a consistent plan, other important items that need changing can be lost in the mix. Make sure you have enough time and energy to invest in this and it will be well worth it
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    Thrive Themes

    No answers on this topic

    Usability

    Crazy Egg

    It's not clear what features there are. The navigation icon is not labeled. It's hard to know where to start when you're first logging in as a first-time user. It's hard to know how to set up anything and there aren't many helpful tutorials in-product. I don't want to be kicked out of a help center or read the documentation.
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    Thrive Themes

    No piece of software is ever 100% perfect. There is always room for improvement and Thrive Leads is no different. They do their best to fix any problems quickly and they are constantly updating the systems to make them smoother and easier to use. I like the way Thrive has laid out the interface too. It makes it quick and easy to create a new form on the fly.
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    Reliability and Availability

    Crazy Egg

    It's slow to post data, and slow to get a snapshot to finally be active (i.e. not pending). Not intolerable, but would be nice to see data within a couple hours. Often have to wait to the next day.
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    Thrive Themes

    No answers on this topic

    Support Rating

    Crazy Egg

    I think support is an area where Crazy Egg is lacking. I would love to have a quarterly check-in with a Crazy Egg rep to understand what kinds of changes have been made to the platform and what is on the horizon. I also think a quick consulting sessions with a rep could be extremely beneficial, as I'm sure there are ways to use the tool that we haven't even thought about yet that would be extremely insightful for our team.
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    Thrive Themes

    I haven't had the need to contact support and all of our problems have been solved using the knowledge base and FAQ on their website. Documentation is excellent and has helped us solve any problem that has arisen. Additionally, they have very clear and effective tutorials available to use Thrive Leads and all of their products.
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    Online Training

    Crazy Egg

    Crazy Egg is the best CRO and LPO tool for performance marketers who have a limited budget!
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    Thrive Themes

    No answers on this topic

    Implementation Rating

    Crazy Egg

    It is simple. JavaScript code needs to be added to any pages where you want to run tests. That's it.
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    Thrive Themes

    No answers on this topic

    Alternatives Considered

    Crazy Egg

    Hotjar is more expensive than Crazy Eggs, and we needed a tool to fit the budget for small comp. With more time, we could have tested it deeply also to have a better opinion, it seems to be great too
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    Thrive Themes

    I reviewed a number of WordPress opt in plugins, such as Elegant Themes' Bloom opt in. None were as customizable and detailed as Thrive Leads. Many are fine for a basic opt in form, or even some more advanced filtering and display options, but only Thrive Leads allowed us to completely customize the opt in boxes, and only Thrive Leads provided the level of customization and analytics that our campaigns required.
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    Scalability

    Crazy Egg

    Its reliability (not scaleability, as the question asks for, sorry) is pretty good but through our testing we know that some clicks do not get recorded. It doesn't bother us a lot because we look at the aggregate of thousands of visits, but we do know it misses things. As for scaleability, it's about right. You really don't want zillions of clicks per snapshot - the screen just turns to 100% dots and you lose the ability to differentiate different screen areas. We find that 25,000 clicks for a page gives us a really good view.
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    Thrive Themes

    No answers on this topic

    Return on Investment

    Crazy Egg

    • Very Positive impact on ROI as it pointed towards some specific flaws of the website. These flaws were removed on a regular basis.
    • It constantly helps finetune our website to the requirements of the users. This helps in boosting our business development efforts.
    • It helps us to remove or modify the least visited sections of the website. Thus removing the limitations that hamper our growth.
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    Thrive Themes

    • More signups
    • Better analytics to determine which forms perform best
    • Better list segmentation due to use of tags
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