Creately vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Creately
Score 7.4 out of 10
Small Businesses (1-50 employees)
Creately aims to provide powerful diagramming features at a very affordable price. The product boasts an intuitive interface so users can quickly and easily come up with professional diagrams. Users can draw flowcharts, organizational charts, wire-frames, SWOT diagrams, Venn diagrams, network diagrams and many other diagrams using Creately.
$6.95
per month
TeamViewer
Score 8.2 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$24.90
per month (billed annually)
Pricing
CreatelyTeamViewer
Editions & Modules
Creately Online Personal
$6.95
per month
Creately Server
$6.95
per user
Creately Team 5
$40
per month
Creately Desktop
$75
per user
Creately Team 10
$80
per month
Creately Team 25
$200
per month
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
CreatelyTeamViewer
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup Fee$6.95 per userOptional
Additional DetailsDiscounted prices for non profits, educational institutes and charities.
More Pricing Information
Features
CreatelyTeamViewer
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Creately
-
Ratings
TeamViewer
8.2
433 Ratings
0% below category average
Screen sharing00 Ratings9.2420 Ratings
File transfer00 Ratings8.5403 Ratings
Instant message00 Ratings8.0370 Ratings
Secure remote access with Smart Card authentication00 Ratings7.9136 Ratings
Access to sleeping/powered-off computers00 Ratings7.1273 Ratings
Over-the-Internet remote session00 Ratings8.9414 Ratings
Initiate remote control from mobile00 Ratings8.0331 Ratings
Remote management of servers & workstations00 Ratings8.7361 Ratings
Remote Active Directory® management00 Ratings9.879 Ratings
Centralized management dashboard00 Ratings7.9280 Ratings
Session record00 Ratings8.2275 Ratings
Annotations00 Ratings6.888 Ratings
Monitoring and Alerts00 Ratings7.7205 Ratings
Multi-platform remote control00 Ratings8.4330 Ratings
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CreatelyTeamViewer
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Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CreatelyTeamViewer
Likelihood to Recommend
8.5
(5 ratings)
8.4
(484 ratings)
Likelihood to Renew
-
(0 ratings)
9.6
(62 ratings)
Usability
-
(0 ratings)
9.2
(56 ratings)
Availability
-
(0 ratings)
9.1
(4 ratings)
Performance
-
(0 ratings)
9.1
(4 ratings)
Support Rating
6.0
(1 ratings)
9.0
(50 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.0
(4 ratings)
Implementation Rating
-
(0 ratings)
8.4
(43 ratings)
Configurability
-
(0 ratings)
9.1
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(4 ratings)
Product Scalability
-
(0 ratings)
9.1
(4 ratings)
Vendor post-sale
-
(0 ratings)
6.3
(4 ratings)
Vendor pre-sale
-
(0 ratings)
7.7
(4 ratings)
User Testimonials
CreatelyTeamViewer
Likelihood to Recommend
Cinergix
Creately sells itself as software specializing in a wide variety of areas, which is true in some cases. Visualizing and creating marketing processes, research, user flows, and general flowcharts is an extremely powerful tool. However, in other areas, such as Human Resources, UI/UX prototyping, and Wireframe design, it leaves a little to be desired compared to the competition.
Read full review
TeamViewer
It is well suited if the team members work remotely and need constant collaboration and communication throughout the development cycle. It is so helpful for Systems Engineers in the Software industry to resolve laptop and computer issues. It is also helpful for troubleshooting hardware issues like printers, scanners, server racks, and more. It is less suited if the teams are small and no remote access or group calls are needed, they could very well use telephones and mobile phones.
Read full review
Pros
Cinergix
  • Helps to create wonderful charts.
  • Helps co-worker to work on a similar project.
  • It allows importing multiple templates.
Read full review
TeamViewer
  • Allows remote login on to systems where the user doesn’t have to have their email established to open a link.
  • It uses the full monitor instead of a browser
  • File transfers are a breeze
  • Chat functionality works well too
  • Multiple sessions at once and viewing multiple monitors easily
Read full review
Cons
Cinergix
  • Can add more tutorials to guide the users in the tool
  • Tools lags sometimes when a diagram with lot of data is loaded
  • It also gets stuck sometime when an Undo functionality is used
Read full review
TeamViewer
  • We are very happy about the TeamViewer functionality and recognize a lot of advanced functionality in comparison with Anydesk for example.
  • It's fast and very reliable.
  • We think that TeamViewer is a very secure platform.
  • We like to use new feature and functions when they get available.
Read full review
Likelihood to Renew
Cinergix
No answers on this topic
TeamViewer
We will definitely renew our TeamViewer software license when the time comes. This service works and does not matter on what device you are trying to control (it depends on the license), and it is very responsive and does not seem to use up a lot of data.
Read full review
Usability
Cinergix
No answers on this topic
TeamViewer
Compared to other products I've used (ConnectWise Control), TeamViewer is harder to set up and get connected. It is especially difficult to set up "permanent" unattended remote access, where you want to be able to connect to and control a remote computer without having to exchange codes and passwords every time you connect.
Read full review
Reliability and Availability
Cinergix
No answers on this topic
TeamViewer
Always available if setup correctly.
Read full review
Performance
Cinergix
No answers on this topic
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Support Rating
Cinergix
It definitely could be better, but it may also depend on the type of license you are subscribing to.
Read full review
TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
Read full review
In-Person Training
Cinergix
No answers on this topic
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
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Online Training
Cinergix
No answers on this topic
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
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Implementation Rating
Cinergix
No answers on this topic
TeamViewer
No nothing that really sticks out. For the most part I have only had to uninstall and reinstall application a couple of times when I hit a glitch. I will say that on a MAC it is a little harder to implement due to Apple's Permissions that need to be set. Sometimes it needs the client to intervene to get those permissions set.
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Alternatives Considered
Cinergix
Creately is a more intuitive solution and has better looking elements, shapes etc.
Read full review
TeamViewer
Horses for courses they say but all around, TeamViewer is the best software for remote management, period. Pulseway's remote desktop can work well on the phone app but on a desktop, it is often unreliable and drops connections. AnyDesk is not appropriate for our business and is only good on a case-by-case basis.
Read full review
Scalability
Cinergix
No answers on this topic
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
Return on Investment
Cinergix
  • We were able to save a lot of time in visualizing strategic processes.
  • We saved meeting time by simply showing our workflows and keeping our coworkers in the loop.
Read full review
TeamViewer
About 2 - 3 months
  • Average Effective/workable time of a team member has increased because the team member does not to wait for the IT team do the installment of any software and hand the laptop over again.
  • Cost for the alternate laptops have been reduced, since there is less requirement now to handover a backup PC for the employees until the current PC's issue is resolved, if it's software issue.
  • Cost of the transport, electricity and building maintenance, has reduced, since the remote working option for the employees is available with the TeamViewer.
Read full review
ScreenShots

Creately Screenshots

Screenshot of Mind map creation using CreatelyScreenshot of AWS network diagram creation using Creately

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.