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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Creatio

    Score9.4 out of 10
    N/ACreatio offers an agentic CRM and workflow platform. Its offerings include Creatio Studio, a no-code agentic platform to build applications and AI agents with natural language and visual designers, and a CRM suite with embedded AI agents across Creatio Marketing, Sales, and Service. The platform also includes industry workflows across 19 verticals and a range of marketplace add-ons. Creatio products can be purchased separately or as a unified CRM solution to…

    $10,000

    per year (minimum price for new users)

    Maia by Matillion

    Score8.5 out of 10
    N/AMaia by Matillion is an autonomous data engineering platform designed to automate the lifecycle of data pipelines through AI-driven orchestration. The solution functions as an enterprise "digital workforce" that translates natural language requirements into production-ready DataPipelines, leveraging a Pushdown Architecture to execute transformations natively within cloud data warehouses.N/A
    Pricing
    CreatioMaia by Matillion
    Editions & Modules
    Growth
    $25
    per month per user
    Enterprise
    $55
    per month per user
    Unlimited
    $85
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    CreatioMaia by Matillion
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCreatio Sales, Creatio Marketing, and Creatio Service are available as add-ons for $15 per month, per user. Creatio AI is included in every tier of the Creatio platform (Growth, Enterprise, and Unlimited). Creatio AI starts at $5,000 per yearBilled directly via cloud marketplace on an hourly basis, with annual subscriptions available depending on the customer's cloud data warehouse provider.
    More Pricing Information
    Community Pulse
    CreatioMaia by Matillion
    Considered Both Products
    Creatio
    No answer on this topic
    Matillion
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    43 Answers
    86%
    Would buy again
    54 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    39 Answers
    95%
    Delivers good value for the price
    53 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    42 Answers
    94%
    Happy with the feature set
    59 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    29 Answers
    95%
    Lived up to sales and marketing promises
    42 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    34 Answers
    93%
    Implementation went as expected
    52 Answers
    Features
    CreatioMaia by Matillion
    Low-Code Development
    Comparison of Low-Code Development features of Creatio and Maia by Matillion
    Feature
    Creatio
    8.5
    37 Ratings
    3% below category average
    Maia by Matillion
    -
    Ratings
    Platform Security8.035 Ratings00 Ratings
    Platform User Management9.037 Ratings00 Ratings
    Reusability9.035 Ratings00 Ratings
    Platform Scalability8.036 Ratings00 Ratings
    Data Source Connection
    Comparison of Data Source Connection features of Creatio and Maia by Matillion
    Feature
    Creatio
    -
    Ratings
    Maia by Matillion
    8.7
    143 Ratings
    4% above category average
    Connect to traditional data sources00 Ratings9.0142 Ratings
    Connecto to Big Data and NoSQL00 Ratings8.3100 Ratings
    Data Transformations
    Comparison of Data Transformations features of Creatio and Maia by Matillion
    Feature
    Creatio
    -
    Ratings
    Maia by Matillion
    8.8
    143 Ratings
    8% above category average
    Simple transformations00 Ratings9.5143 Ratings
    Complex transformations00 Ratings8.2142 Ratings
    Data Modeling
    Comparison of Data Modeling features of Creatio and Maia by Matillion
    Feature
    Creatio
    -
    Ratings
    Maia by Matillion
    8.4
    135 Ratings
    6% above category average
    Data model creation00 Ratings9.133 Ratings
    Metadata management00 Ratings9.140 Ratings
    Business rules and workflow00 Ratings8.4126 Ratings
    Collaboration00 Ratings7.8127 Ratings
    Testing and debugging00 Ratings7.9128 Ratings
    Data Governance
    Comparison of Data Governance features of Creatio and Maia by Matillion
    Feature
    Creatio
    -
    Ratings
    Maia by Matillion
    8.2
    23 Ratings
    1% above category average
    Integration with data quality tools00 Ratings8.222 Ratings
    Integration with MDM tools00 Ratings8.220 Ratings
    Best Alternatives
    CreatioMaia by Matillion
    Small Businesses
    No answers on this topic
    Skyvia
    Score10 out of 10
    Medium-sized Companies
    Quixy
    Score9.9 out of 10
    IBM InfoSphere Information Server
    Score10 out of 10
    Enterprises
    No answers on this topic
    SolarWinds Task Factory
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CreatioMaia by Matillion
    Likelihood to Recommend
    8.0
    (59 ratings)
    8.7
    (145 ratings)
    Likelihood to Renew
    9.9
    (4 ratings)
    8.6
    (6 ratings)
    Usability
    9.0
    (40 ratings)
    8.5
    (144 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (38 ratings)
    7.4
    (7 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.6
    (2 ratings)
    8.2
    (1 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Data Sources
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (1 ratings)
    8.2
    (131 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    CreatioMaia by Matillion
    Likelihood to Recommend
    Creatio
    Creatio is well suited in following scenarios: Complex Business process modelling and automation, Low code No code development which is best for efficient timelines, customized reporting and dashboarding, seamless integration with other technologies. Scenarios where Creatio is less appropriate: Solutions which require high cutomizations on the frontend side as this can be done by javascript modifications but it increases the load on the page and slows it down.
    Incentivized
    Read full review
    Matillion
    Great: Need to query simpler APIs, or utilize well known services such as GSheets etc.? Matillion has got some of the best and easiest to use connectors out there. Not so great: Do you need have a competent CI/CD flow that you will be able to update / compare from Matillion as well as other sources at the same time? Good luck, you will need to be extra careful, as you might have to have a deeper dive into your servers Terminal each time you have a git conflict.
    Incentivized
    Read full review
    Pros
    Creatio
    • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
    • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
    • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
    Read full review
    Matillion
    • The user interface of your data pipelines makes it easier for people who aren’t as techy as data engineers to observe what's going on.
    • Customer support is quick, not always as efficient as you would want it to be, but still.
    • Nice documentation available.
    Incentivized
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    Cons
    Creatio
    • When we started using Creatio in 2022 the new user interface had just been released and did not include all the features we needed; however, we used a more classic user interface and were still satisfied with the results.
    • The ability to capture a digital signature directly within the application was missing in the base system; however, Creatio connected us with a partner that provided a solution for this specific situation.
    Read full review
    Matillion
    • Matillion is brilliant at importing data -- it would be amazing to have more ways to export data, from emailed exports to API pushes.
    • Any Python that takes more than a few lines of code requires an external server to run it. It would be great to have more integration (perhaps in a connected virtual environment) to easily integrate customized code.
    • Troubleshooting server logs requires quite a bit of technical expertise. More human readable detailed error handling would be greatly appreciated.
    Incentivized
    Read full review
    Likelihood to Renew
    Creatio
    We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
    Incentivized
    Read full review
    Matillion
    With the current experience of Matillion, we are likely to renew with the current feature option but will also look for improvement in various areas including scalability and dependability. 1. Connectors: It offers various connectors option but isn't full proof which we will be looking forward as we grow. 2. Scalability: As usage increase, we want Matillion system to be more stable.
    Incentivized
    Read full review
    Usability
    Creatio
    Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.
    Read full review
    Matillion
    We are able to bring on new resources and teach them how to use Matillion without having to invest a significant amount of time. We prefer looking for resources with any type of ETL skill-set and feel that they can learn Matillion without problem. In addition, the prebuilt objects cover more than 95% of our use cases and we do not have to build much from scratch.
    Read full review
    Reliability and Availability
    Creatio
    Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
    Incentivized
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    Matillion
    No answers on this topic
    Performance
    Creatio
    Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
    Incentivized
    Read full review
    Matillion
    No answers on this topic
    Support Rating
    Creatio
    The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work
    Read full review
    Matillion
    Overall, I've found Matillion to be responsive and considerate. I feel like they value us as a customer even when I know they have customers who spend more on the product than we do. That speaks to a motive higher than money. They want to make a good product and a good experience for their customers. If I have any complaint, it's that support sometimes feels community-oriented. It isn't always immediately clear to me that my support requests are going to a support engineer and not to the community at large. Usually, though, after a bit of conversation, it's clear that Matillion is watching and responding. And responses are generally quick in coming.
    Incentivized
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    Online Training
    Creatio
    Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
    Incentivized
    Read full review
    Matillion
    No answers on this topic
    Implementation Rating
    Creatio
    The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
    Incentivized
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    Matillion
    We were able to control on access and built various enviroment for implementation
    Incentivized
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    Alternatives Considered
    Creatio
    The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
    Read full review
    Matillion
    Fivetran offers a managed service and pre-configured schemas/models for data loading, which means much less administrative work for initial setup and ongoing maintenance. But it comes at a much higher price tag. So, knowing where your sweet spot is in the build vs. buy spectrum is essential to deciding which tool fits better. For the transformation part, dbt is purely (SQL-) code-based. So, it is mainly whether your developers prefer a GUI or code-based approach.
    Incentivized
    Read full review
    Scalability
    Creatio
    I can see the promise of how it can be customized to other aspects of our business.
    Incentivized
    Read full review
    Matillion
    We're using Matillion on EC2 instances, and we have about 20 projects for our clients in the same instance. Sometimes, we're struggling to manage schedules for all projects because thread management is not visible, and we can't see the process at the instance level.
    Incentivized
    Read full review
    Return on Investment
    Creatio
    • We went from manually processing Work Orders into Invoices once a day - representing significant impact to turn around speeds - to submitting automatically in real time, eliminating a great deal of human transcription errors and freeing up a great deal of operations time
    • Custom Implementation automation in Creatio has eliminated 4-6 hours of configuration work per sale in comparison to our old manual methods
    Read full review
    Matillion
    • Matillion has been the backbone of my company's analytical functionalities for 10+ years, so it has a good ROI.
    • The price is ok for what our company built with it, but it starts to be less competitive if the tool is not used at its fullest.
    Incentivized
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    ScreenShots

    Creatio Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Maia by Matillion Screenshots

    Screenshot of Matillion's GUI, used to orchestrate jobs with control data flow functionality, automating the ETL process.Screenshot of where structured and semi-structured data can be prepared to create clean data sets that can be used with any BI/reporting/visualization tool of choice. Matillion reads and combines data across a target warehouse external storage, such as S3 or Blob.Screenshot of Matillion's self-validating components, sample and row counts. If a job does fail, the warehouse queue services available with Matillion can be used get an alert to a connected email or Slack account.Screenshot of the SQL component used to run custom scripts from within Matillion. With hundreds of pre-built connectors out of the box, Matillion can handle complex transformation needs.