Crelate vs. Eightfold AI

• Crelate allows you to quickly import candidates to your database from LinkedIn. Very good resource that is quick and user friendly!
• Crelate allows an unlimited number of job positings
• Easy to prioritize your searches
• Good resource to tracking placements and billing

Incentivized

Eightfold [AI] is great to bolt onto an ATS that isn't meeting your needs to search for candidates, refresh candidate data, or use AI to match candidates to your requisitions. It capitalizes on the data that you pull into your existing system. It is not a sourcing tool in that it doesn't go out and web crawl for candidates to match your requirements. Your TA team will still need to pull candidates into the pipeline but Eightfold's AI does a great job matching candidates to your open requisitions.

Incentivized

• Crelate has a very useful SMS system where you can engage with candidates via text and receive quick responses
• Crelate has generally useful widgets such as bookmarks, engagement activities, and ad response tracking

Incentivized

• Data driven decision support
• True AI
• State-of-the-art user interface
• Avoid unconscious bias
• Leverage data insights for strategic workforce planing
• Match talent for opportunities
• Integrate in HR TA and TM processes
• Reduce costs
• Increase efficiency

Incentivized

• Interface isn't great - there's a lot of clicking around required that I wish was streamlined
• This isn't a self-explanatory platform - you have to dig around a while before you figure out how to use some features, like the filtering of contacts, for example. There's a place that you'd think you filter, but that actually changes the contacts list instead.
• It often crashes and you have to sign out and sign back in for it to work again.

• They could improve with integration across all features within ATS, CRMs, etc. Whenever you send out messages through Eightfold, it does not show that in other CRMs, ATS' - it pulls information from them but it does not export it back to those channels.
• Calibration on candidate skills, profiles, education, etc. need improvement. They still pull current employees at our company and others who are in process - thus creating a lot of confusion from a Talent Acquisition side.
• User Experience does need some additional help - but it's a work in progress.

Incentivized

It works, but not sure that it's the best/we might try out alternatives first.

Incentivized

It is good but needs improvements.

Incentivized

Usually the Crelate support is very responsive and quick to fix any problems that arise. I've personally seen emails of the threads where Crelate support was quick to resolve problems and act courteously while doing so. While I have never called their line, it seems that their phone support is also well experienced.

Incentivized

• Easier to use, modern, supports drag and drop. Easy to set up and use. Fewer keystrokes
• better support than zoho, not as good (but getting there) as PCR
• Crelate is a smaller company, nimble and has ear of the customer
• LIke ability to click and dial!

Incentivized

Eightfold [AI] does a much better job at matching talent to new positions and provides a match score which the Salesforce program I used at a staffing agency did not do. Eightfold AI doesn't have an applicant tracking system, which I would like to see in the future.

Incentivized

• Crelate has allowed me to customize my recruiting process for business development. This will be a great ROI moving forward.
• Crelate links all candidates to the company that they work for. This is extremely important to quickly identify profiles in the database with the companies that they work for. Sounds simple but very important!
• Quickly interfaces with LinkedIn to important candidates. This makes importing candidates quick and easy!

Incentivized

• I believe there will be many positive impacts, but I have only used it for about a week so I don't have any real results to report yet.

Incentivized