Crowdbabble vs. Sprout Social

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crowdbabble
Score 6.0 out of 10
N/A
Crowdbabble is a social media analytics platform built for marketers. It includes features for activity measurement, competitor benchmarks, and engagement optimization.
$21
per month
Sprout Social
Score 8.2 out of 10
N/A
Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for leading brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, Zendesk and many more. Sprout’s platform is designed with ease of use in mind, simplifying social publishing, engagement, reviews, analytics and listening for our customers. By providing customer success and technical support, Sprout is committed to delivering consistent value to all…
$99
per user/per month
Pricing
CrowdbabbleSprout Social
Editions & Modules
Professional
$21
per month
Business
$42
per month
Enterprise
$83
per month
Standard
$99
per user/per month
Professional
$149
per user/per month
Advanced
$249
per user/per month
Free Trial
Free
for 30 days
Offerings
Pricing Offerings
CrowdbabbleSprout Social
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
CrowdbabbleSprout Social
Considered Both Products
Crowdbabble
Chose Crowdbabble
Buzzsumo shows you the most shared links and key influencers for any topic or website. Crowdbabble is more about overall account health and reporting.
Sprout Social

No answer on this topic

Top Pros
Top Cons
Features
CrowdbabbleSprout Social
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Crowdbabble
-
Ratings
Sprout Social
7.4
52 Ratings
Boolean keyword searches00 Ratings7.438 Ratings
Filtering out noise/spam00 Ratings7.242 Ratings
Sentiment analysis00 Ratings7.123 Ratings
Broad channel coverage00 Ratings8.133 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Crowdbabble
-
Ratings
Sprout Social
8.1
56 Ratings
Content planning and scheduling00 Ratings8.956 Ratings
Audience targeting00 Ratings7.248 Ratings
Content optimization00 Ratings7.749 Ratings
Workflow management00 Ratings8.651 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Crowdbabble
-
Ratings
Sprout Social
7.6
54 Ratings
Automated routing and prioritization00 Ratings7.025 Ratings
Customer interaction histories00 Ratings8.250 Ratings
Bulk actions00 Ratings7.645 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Crowdbabble
-
Ratings
Sprout Social
6.7
39 Ratings
Lead generation00 Ratings5.931 Ratings
Content marketing00 Ratings7.735 Ratings
Paid media management00 Ratings6.23 Ratings
Campaigns and promotions00 Ratings7.24 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Crowdbabble
-
Ratings
Sprout Social
8.3
58 Ratings
Twitter00 Ratings8.956 Ratings
Facebook00 Ratings8.858 Ratings
LinkedIn00 Ratings8.051 Ratings
Google+00 Ratings8.621 Ratings
Instagram00 Ratings7.548 Ratings
Pinterest00 Ratings8.114 Ratings
YouTube00 Ratings8.01 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Crowdbabble
-
Ratings
Sprout Social
7.9
57 Ratings
Campaign success analytics00 Ratings7.954 Ratings
Real-time tracking00 Ratings8.154 Ratings
Competitor analysis00 Ratings7.746 Ratings
Account management
Comparison of Account management features of Product A and Product B
Crowdbabble
-
Ratings
Sprout Social
8.2
57 Ratings
Role-based user permissions & privileges00 Ratings8.654 Ratings
Mobile access00 Ratings7.850 Ratings
User Ratings
CrowdbabbleSprout Social
Likelihood to Recommend
8.0
(1 ratings)
8.7
(113 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(62 ratings)
Usability
-
(0 ratings)
8.7
(41 ratings)
Availability
-
(0 ratings)
7.7
(16 ratings)
Performance
-
(0 ratings)
8.0
(14 ratings)
Support Rating
-
(0 ratings)
8.0
(49 ratings)
Online Training
-
(0 ratings)
7.3
(3 ratings)
Implementation Rating
-
(0 ratings)
10.0
(21 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(2 ratings)
User Testimonials
CrowdbabbleSprout Social
Likelihood to Recommend
Crowdbabble, Inc.
You can evaluate and solve problems connected to clients' social accounts in real time. You are able to show not only the issue but why something is an issue in the first place. The benefit is that our clients are fully informed and aware of our transparency.
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Sprout Social
Sprout [Social] is great for small businesses, small agencies and those who need a platform but don't want to spend a fortune. If you need multiple user log-in's, the cost will add up. This is great to share a log-in for different people to use or add one or two users
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Pros
Crowdbabble, Inc.
  • You are able to come up with engaging content that appeals to social followers. This helps increase the organic reach of our clients on their social channels.
  • Reports are really customizable, easy to share with clients.
  • Tremendous customer support. I had a skype call with the founder!
Read full review
Sprout Social
  • The Landscape system that Sprout Social offers allows me to modify all the images that I want to publish on my social networks. This service allows me to modify the size of the image, add filters, modify the colors and much more, it is a very important tool to be able to have a better presentation of the images that we use in our publications on social networks.
  • It offers me a perfect statistical system where I can consult all kinds of movements that have occurred in all my social networks, I can see statistics individually or generally. The statistics allow me to see group reports, participation, information on audience movement on Twitter, Facebook or LinkedIn and also allow me to view the activity that has occurred in my account.
  • Sprout Social allows me to view a record in real time that shows me all the movements that my social networks are having by my employees. As Director of the Marketing Sector, this is a very important role, as I can know what actions my employees are taking to improve marketing with social networks.
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Cons
Crowdbabble, Inc.
  • Pinterest support is lacking, could be more robust.
  • Reports could offer more customization, sometimes elementary.
Read full review
Sprout Social
  • I'd love to see more robust tag reporting capabilities, but they mentioned that this is something in the pipeline for improvement.
  • I wish it was easier to batch content and shift it to approval or draft mode. Sometimes clients can change their mind and moving through each post individually can be a bit time consuming. This is a very minor thing.
  • I'd love to see more customization options come to its reporting feature so we can insert graphics. Currently it supports the insertion of text only.
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Likelihood to Renew
Crowdbabble, Inc.
No answers on this topic
Sprout Social
While I am currently no longer working with the company in which I was employed and utilized Sprout Social, I do know that the company is still utilizing Sprout Social on a daily basis and I do not foresee a time when the subscription would be cancelled.
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Usability
Crowdbabble, Inc.
No answers on this topic
Sprout Social
Sprout Social is extremely user-friendly. The publishing feature is easy to use, and provides previews of what your content will look like once posted. I also love the calendar view where you can view all posts you have scheduled for the month. The collaborative nature of the platform makes working directly in Sprout Social with clients a breeze, and we are seeing our content get approved much faster.
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Reliability and Availability
Crowdbabble, Inc.
No answers on this topic
Sprout Social
Uptime was OK, but given the fact that we are in Europe, there were some specific problems: They tended to take the system down for maintenance during the night in the US, which was during our workday. This was definitely problematic and hard to explain to our clients.
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Performance
Crowdbabble, Inc.
No answers on this topic
Sprout Social
It is quick to post, however you have to refresh the page every time you add a new scheduled item.
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Support Rating
Crowdbabble, Inc.
No answers on this topic
Sprout Social
Sprout Social's customer support is extremely prompt and always helpful. Not only do they provide quick and useful service, but the representatives follow up multiple times to ensure that the issue is fully address and/or completely resolved. The overall experience is exemplary; very few other companies provide comparable service.
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Online Training
Crowdbabble, Inc.
No answers on this topic
Sprout Social
Their training is good, but the promotion of it is even better. I don't need or have the time for training, but I was always happy to know it was there. They did a great job sending updates out and making me aware when there was a new feature that I may want training for. As for the training I never used it, so I can't comment on that
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Implementation Rating
Crowdbabble, Inc.
No answers on this topic
Sprout Social
Make sure you do it all the way. Do not break it into phases. Pour yourself a coffee, start it in the morning and you'll be done before you finish that coffee.
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Alternatives Considered
Crowdbabble, Inc.
Buzzsumo shows you the most shared links and key influencers for any topic or website. Crowdbabble is more about overall account health and reporting.
Read full review
Sprout Social
I used Buffer previous to Sprout Social for two years. It was a good solution as we were getting a handle on scheduling content. It was the first real tool we had for this. But we outgrew it and they began removing features that were critical to our workflow, such as the RSS Feed. While their 50% off policy for non-profits was very helpful, once we started adding up the cost to use features like Replies and Analytics, we discovered that our needs were simply too robust for Buffer to handle. Sprout Social was the solution suggested by all our peers and we've been very happy with it ever since.
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Return on Investment
Crowdbabble, Inc.
  • It can be seen as redundant to the in-house reporting done by most of the social platforms.
  • Its enterprise costs more than some clients might be willing to cover.
Read full review
Sprout Social
  • Sprout has given insights to lead our creative refreshes every quarter. As we have a healthy budget on paid social, it is crucial to understand the type of creative that works best.
  • Sprout has the ability to send notifications based on certain types of messages received. This is crucial for social media teams who don't have 24/7 coverage but need to be notified of urgent matters.
  • Sprout has saved me hours of time as I no longer pull analytics natively from each social platform. The generated reports give me a look at all of the platforms and can be customized.
Read full review