What users are saying about
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Top Rated
148 Ratings
2 Ratings

CrowdCompass

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Top Rated
148 Ratings
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Score 8.5 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

CrowdCompass

It's a really easy platform to use. It integrates seamlessly with Cvent, so with a few clicks, your information is pushed through and ready to start previewing. It's a huge benefit for your attendees to have your whole conference schedule in the palm of their hand. You can easily make updates, unlike in the old printed guide where once it's printed, that's it. We have so many room changes or last-minute speaker adjustments to make, the app has been wonderful in making sure our attendees know where to go and when!
Anonymous | TrustRadius Reviewer

Guidebook

Most of our meetings are too small to bother using it but it is great for our larger workshops. If you have a complex schedule or agenda it is better than a paper agenda and allows you to adjust changes live in the agenda during the meetings. We only use it a few times a year because we only have a few larger meetings.
Anonymous | TrustRadius Reviewer

Pros

CrowdCompass

  • Provides attendees with their personalized schedules at their fingertips.
  • Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges.
  • Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices.
Pamela O'Connor, CMP | TrustRadius Reviewer

Guidebook

  • Provides live agendas
  • Allows attendees to communicate through mobile phones with event staff
  • Allows attendees to check in to break out sessions of their choice
Anonymous | TrustRadius Reviewer

Cons

CrowdCompass

  • Gamification Features - While popular with our users, limited ability to customize or alter the features and set-up.
  • Finding Session handouts can be difficult for attendees - would be helpful to have a central hub for their downloads.
  • No duplication of events means a lot of time repeating features of a build for repeat events.
Geoffrey Seiler | TrustRadius Reviewer

Guidebook

  • Sometimes we have had issues with it not updating our changes very quickly and while at a conference that can be problematic.
  • I have had difficulty making edits or changes from the mobile app so I have to go grab the computer to fix something.
  • Some attendees have had issues downloading and logging in depending on which mobile phones that they are using. It may be operator error.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CrowdCompass

CrowdCompass 7.1
Based on 10 answers
We are happy with the product and the seamless integration with other Cvent products we use.
Bouran Qaddumi | TrustRadius Reviewer

Guidebook

No score
No answers yet
No answers on this topic

Usability

CrowdCompass

CrowdCompass 8.3
Based on 10 answers
It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events.Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
Jessica LOPES | TrustRadius Reviewer

Guidebook

No score
No answers yet
No answers on this topic

Support Rating

CrowdCompass

CrowdCompass 8.2
Based on 35 answers
We were happy with the customer support from the beginning, when we purchased the application, to after our conference when we were wrapping things up. We initially discussed a timeline to set up the application and were briefed on what we needed to accomplish monthly to meet our goal. When we had questions, customer support representatives were always quick to respond.
Anna Damewood | TrustRadius Reviewer

Guidebook

No score
No answers yet
No answers on this topic

Implementation Rating

CrowdCompass

CrowdCompass 8.0
Based on 6 answers
Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
Jennifer Wenger | TrustRadius Reviewer

Guidebook

No score
No answers yet
No answers on this topic

Alternatives Considered

CrowdCompass

We started using CrowdCompass before there were a lot of alternatives and/or competitors to select from, however I believe our choice would be the same to this day. Not only is Crowd Compass such a great tool in its own right, but it also works hand in hand with Cvent which makes everything that much easier and more reliable.
Chelsea Benge | TrustRadius Reviewer

Guidebook

We use both but for completely different reasons. We use Guidebook to manage our attendees and communicate with them during large workshops. We use Airtable as a spreadsheet type database for tracking things.
Anonymous | TrustRadius Reviewer

Return on Investment

CrowdCompass

  • Increased attendee engagement via Live Polls and gamification.
  • Post-event reporting on Live Poll results
  • Fewer calls/emails to staff because everything they need for logistics is in the app: airport and transportation info, the conference schedule, their personalized schedule, interactive maps, etc.
  • Very easy and inexpensive to configure one's self. I have saved about $8K year over year by using CrowdCompass and configuring it myself.
Brenda J Ainsburg | TrustRadius Reviewer

Guidebook

  • None really as we are a non profit and these meetings we use it for are free
Anonymous | TrustRadius Reviewer

Pricing Details

CrowdCompass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Guidebook

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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