CrowdCompass vs. Race Roster

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrowdCompass
Score 7.1 out of 10
N/A
CrowdCompass is an event management software system offered by Cvent.N/A
Race Roster
Score 6.0 out of 10
N/A
Race Roster in London, Ontario offers a suite of event management applications, supporting event registration, fundraising, timing tools, CRM, and on-site registration or check-in tools.N/A
Pricing
CrowdCompassRace Roster
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CrowdCompassRace Roster
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CrowdCompassRace Roster
Top Pros

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Top Cons

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Best Alternatives
CrowdCompassRace Roster
Small Businesses
OneCause
OneCause
Score 9.2 out of 10
OneCause
OneCause
Score 9.2 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CrowdCompassRace Roster
Likelihood to Recommend
8.0
(103 ratings)
-
(0 ratings)
Likelihood to Renew
7.0
(10 ratings)
-
(0 ratings)
Usability
7.4
(10 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(34 ratings)
-
(0 ratings)
Online Training
7.3
(1 ratings)
-
(0 ratings)
Implementation Rating
7.7
(5 ratings)
-
(0 ratings)
Configurability
8.2
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
CrowdCompassRace Roster
Likelihood to Recommend
Cvent
CrowdCompass was the best part of Cvent each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using Cvent Event Management for an in-person event. I know Cvent just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the Cvent family of tools, I would probably say CrowdCompass is unnecessary.
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Race Roster
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Pros
Cvent
  • Provides attendees with their personalized schedules at their fingertips.
  • Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges.
  • Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices.
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Race Roster
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Cons
Cvent
  • Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded
  • The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone.
  • Emails (invites, etc.) often go to junk.
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Race Roster
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Likelihood to Renew
Cvent
We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.
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Race Roster
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Usability
Cvent
It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events. Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
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Race Roster
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Reliability and Availability
Cvent
Have not had any issues with availability
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Race Roster
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Performance
Cvent
Have had no issues
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Race Roster
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Support Rating
Cvent
Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.
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Race Roster
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Online Training
Cvent
Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available
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Race Roster
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Implementation Rating
Cvent
Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
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Race Roster
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Alternatives Considered
Cvent
Easier to use interface that directly links with our Cvent registration system. We switched due to this integration, the gamification improvements, the benefits for on-site check-in and session selections, and ease of design/use for our builder team. We have especially enjoyed the New Attendee experience over the look/interface of our previous apps
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Race Roster
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Scalability
Cvent
works great no matter what type of program or how many people attending
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Race Roster
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Return on Investment
Cvent
  • Positive - CrowdCompass has allowed us to eliminate paper programs thus saving thousands of dollars in printing and labor
  • Positive - the ability to send push notifications when there is a change to the schedule is something a paper program could never do
  • Positive - adoption rates have been so high we are looking into using the program for more and more events
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Race Roster
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ScreenShots