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CrowdStrike Falcon vs. OpenText Core Email Threat Protection

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CrowdStrike Falcon

    Score9 out of 10
    N/ACrowdStrike offers the Falcon Endpoint Protection suite, an antivirus and endpoint protection system emphasizing threat detection, machine learning malware detection, and signature free updating. Additionally the available Falcon Spotlight module delivers vulnerability assessment with no performance impact, no additional agents, hardware, scheduled scans, firewall exceptions or admin credentials.

    $59.99

    per endpoint/month (minimum number of endpoints applies)

    OpenText Core Email Threat Protection

    Score7.5 out of 10
    N/AOpenText Core Email Threat Protection defends inbound, outbound, and internal email from phishing, ransomware, and email compromise. The solution combines capabilities of the former Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) and AppRiver.N/A
    Pricing
    CrowdStrike FalconOpenText Core Email Threat Protection
    Editions & Modules
    Falcon Go (Small Business)
    $59.99
    per endpoint/month (minimum number of endpoints applies)
    Falcon Go (Small Business)
    $59.99
    Falcon Pro
    $99.99
    per endpoint/month (for 5-250 endpoints, billed annually)
    Falcon Enterprise
    $184.99
    per endpoint/month (minimum number of endpoints applies)
    No answers on this topic
    Offerings
    Pricing Offerings
    CrowdStrike FalconOpenText Core Email Threat Protection
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CrowdStrike FalconOpenText Core Email Threat Protection
    Considered Both Products
    CrowdStrike
    Chose CrowdStrike Falcon
    Business requirements, mainly. The most important/useful items we appreciate is ease of use and customer service and this product exceeds expectations in that regard. Other offers cover legacy systems and remain with that solution. However, the granularity that you can …
    Incentivized
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    82 Answers
    69%
    Would buy again
    9 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    75 Answers
    85%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    84 Answers
    77%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    68 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    75 Answers
    100%
    Implementation went as expected
    12 Answers
    Features
    CrowdStrike FalconOpenText Core Email Threat Protection
    Endpoint Security
    Comparison of Endpoint Security features of CrowdStrike Falcon and OpenText Core Email Threat Protection
    Feature
    CrowdStrike Falcon
    8.7
    98 Ratings
    2% above category average
    OpenText Core Email Threat Protection
    -
    Ratings
    Anti-Exploit Technology8.989 Ratings00 Ratings
    Endpoint Detection and Response (EDR)9.296 Ratings00 Ratings
    Centralized Management8.997 Ratings00 Ratings
    Hybrid Deployment Support8.24 Ratings00 Ratings
    Infection Remediation8.993 Ratings00 Ratings
    Vulnerability Management7.772 Ratings00 Ratings
    Malware Detection9.396 Ratings00 Ratings
    Secure Email Gateway
    Comparison of Secure Email Gateway features of CrowdStrike Falcon and OpenText Core Email Threat Protection
    Feature
    CrowdStrike Falcon
    -
    Ratings
    OpenText Core Email Threat Protection
    7.7
    9 Ratings
    9% below category average
    Anti-malware00 Ratings10.07 Ratings
    Customizability00 Ratings5.38 Ratings
    Data Loss Protection00 Ratings9.05 Ratings
    Threat Detection00 Ratings7.39 Ratings
    Sandboxing00 Ratings7.06 Ratings
    End-to-End Encryption00 Ratings10.09 Ratings
    Management Tools00 Ratings5.49 Ratings
    Best Alternatives
    CrowdStrike FalconOpenText Core Email Threat Protection
    Small Businesses
    SentinelOne Singularity
    Score9 out of 10
    Sophos Email
    Score9.1 out of 10
    Medium-sized Companies
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Sophos Email
    Score9.1 out of 10
    Enterprises
    ESET PROTECT
    Score8.8 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrowdStrike FalconOpenText Core Email Threat Protection
    Likelihood to Recommend
    8.9
    (101 ratings)
    6.4
    (60 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    10.0
    (2 ratings)
    Usability
    10.0
    (2 ratings)
    7.0
    (29 ratings)
    Support Rating
    10.0
    (9 ratings)
    8.3
    (27 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CrowdStrike FalconOpenText Core Email Threat Protection
    Likelihood to Recommend
    CrowdStrike
    Crowdstrike is a unified platform for monitoring endpoint devices, whether they're workstations, servers, cloud-native machines, or even mobile devices. It uses AI/ML to monitor anomalies and suspicious behavior, including zero-day attacks. It is suitable for large organizations but may be costlier or less appropriate for smaller organizations, those who want an on-prem EDR setup, and those who need custom scanning based on compliance requirements.
    Incentivized
    Read full review
    OpenText
    I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
    Incentivized
    Read full review
    Pros
    CrowdStrike
    • The Log analysis is very detailed and easy to use.
    • Prevent and block all type of malwares.
    • Great threat intelligence which is very up-to-date with the recent cyber attacks
    • very user friendly in access and management
    • Automated feature of detecting, taking action and closing incidents using fusion workflow.
    Incentivized
    Read full review
    OpenText
    • Makes it easy for those receiving emails to create an account and retrieve the email.
    • Peace of mind knowing emails are secure, and can be tracked.
    • Monitoring inbound email threats is easy.
    • Support has been very quick resolving or explaining support tickets I've created.
    Incentivized
    Read full review
    Cons
    CrowdStrike
    • Support - we are often tasked with running down problems rather than being directed by support.
    • The sales staff we have dealt with are not very responsive or timely.
    • I believe this is a product built for installations of 300 users or more.
    Incentivized
    Read full review
    OpenText
    • The admin interface seems a bit shabby. It's time for a refresher course.
    • Being able to modify our own security word without having to contact Zix.
    • Users may not enjoy needing to log in to access messages through the secure site.
    Incentivized
    Read full review
    Likelihood to Renew
    CrowdStrike
    Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.
    Incentivized
    Read full review
    OpenText
    It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
    Incentivized
    Read full review
    Usability
    CrowdStrike
    I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.
    Incentivized
    Read full review
    OpenText
    It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
    Incentivized
    Read full review
    Support Rating
    CrowdStrike
    Any time we need to engage the Crowdstrike Falcon Complete Team, their response is switch, thorough, and they are sure to not close out any request until the customer confirms that they have provided an acceptable resolution. If I ever need anything from the account team related to the product, I also get a response from them within minutes typically to address my question. Top notch customer service!
    Incentivized
    Read full review
    OpenText
    AppRiver's support from our perspective replaces the Microsoft365 Support we typically would have to receive from Microsoft by ticket. Instead, AppRiver supports us by phone, live chat, or email. Being able to get a hold of someone quickly makes a huge difference, especially when an issue is urgent and we can't wait hours or days for a response from Microsoft.
    Incentivized
    Read full review
    In-Person Training
    CrowdStrike
    There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Online Training
    CrowdStrike
    The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Implementation Rating
    CrowdStrike
    Read the documentation
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    CrowdStrike
    It was just a legacy AV program onboarded during initial setup days. As the org. As it expanded, its threat landscape also grew, and we needed a next-gen solution to protect against evolving threat vectors. Falcon EDR was the one that solved all these in a single place.
    Incentivized
    Read full review
    OpenText
    Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
    Incentivized
    Read full review
    Return on Investment
    CrowdStrike
    • CrowdStrike Falcon's proactive threat mitigation has significantly reduced the risk of successful cyber attacks, resulting in tangible savings related to potential data breaches or system compromises.
    • The cloud-native architecture and automated features have improved operational efficiency.
    • The platform's real-time visibility and threat hunting capabilities have drastically improved incident response times.
    Incentivized
    Read full review
    OpenText
    • Protecting patient information
    • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
    • Pretty easy to use if you don't make many customizations to it.
    Incentivized
    Read full review
    ScreenShots