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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FirstSpirt CMS

    Score7.2 out of 10
    Enterprise companies (1,001+ employees)
    FirstSpirit CMS is an enterprise Content Management platform for creating, governing, and publishing digital content across websites, applications, and other delivery channels. It combines visual authoring, developer tooling, workflow controls, and content-delivery options for organizations managing multilingual and multisite digital estates.N/A

    HCL Digital Experience

    Score9.9 out of 10
    N/AHCL Digital Experience is based on the former IBM Web Content Manager and IBM WebSphere Portal products, acquired by HCL Technologies from IBM in late 2018. The product allows the user to create, manage and deliver engaging omnichannel digital experiences to audiences with responsive content, targeted offers, seamlessly integrated applications and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more).N/A

    Nconnect

    Score8.5 out of 10
    N/ANconnect (formerly OnSemble Intranet) is an mployee intranet that keeps everyone connected, a digital workplace to make employees feel valued. It is designed to keep remote teams engaged, and acts as the culture champion for the organization.N/A
    Pricing
    FirstSpirt CMSHCL Digital ExperienceNconnect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FirstSpirt CMSHCL Digital ExperienceNconnect
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    FirstSpirt CMSHCL Digital ExperienceNconnect
    Considered Multiple Products
    Rezolve Ai Limited
    No answer on this topic
    HCLSoftware
    No answer on this topic
    Ncontracts
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    16 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    15 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    No answers on this topic
    Features
    FirstSpirt CMSHCL Digital ExperienceNconnect
    Security
    Comparison of Security features of FirstSpirt CMS and HCL Digital Experience and Nconnect
    Feature
    FirstSpirt CMS
    8.9
    25 Ratings
    8% above category average
    HCL Digital Experience
    5.0
    5 Ratings
    47% below category average
    Nconnect
    -
    Ratings
    Role-based user permissions8.925 Ratings5.05 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of FirstSpirt CMS and HCL Digital Experience and Nconnect
    Feature
    FirstSpirt CMS
    8.0
    22 Ratings
    2% above category average
    HCL Digital Experience
    4.1
    5 Ratings
    64% below category average
    Nconnect
    -
    Ratings
    API7.819 Ratings4.14 Ratings00 Ratings
    Internationalization / multi-language8.120 Ratings4.15 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of FirstSpirt CMS and HCL Digital Experience and Nconnect
    Feature
    FirstSpirt CMS
    8.1
    27 Ratings
    3% above category average
    HCL Digital Experience
    2.9
    5 Ratings
    84% below category average
    Nconnect
    -
    Ratings
    WYSIWYG editor7.726 Ratings7.04 Ratings00 Ratings
    Code quality / cleanliness7.626 Ratings3.15 Ratings00 Ratings
    Admin section8.325 Ratings3.15 Ratings00 Ratings
    Page templates8.427 Ratings1.15 Ratings00 Ratings
    Mobile optimization / responsive design8.425 Ratings4.04 Ratings00 Ratings
    Publishing workflow8.527 Ratings1.14 Ratings00 Ratings
    Form generator7.823 Ratings3.02 Ratings00 Ratings
    Library of website themes00 Ratings1.15 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of FirstSpirt CMS and HCL Digital Experience and Nconnect
    Feature
    FirstSpirt CMS
    7.9
    27 Ratings
    5% above category average
    HCL Digital Experience
    1.9
    5 Ratings
    111% below category average
    Nconnect
    -
    Ratings
    Content taxonomy7.725 Ratings1.15 Ratings00 Ratings
    SEO support8.524 Ratings2.15 Ratings00 Ratings
    Bulk management8.122 Ratings2.13 Ratings00 Ratings
    Availability / breadth of extensions7.321 Ratings2.14 Ratings00 Ratings
    Community / comment management00 Ratings2.13 Ratings00 Ratings
    Best Alternatives
    FirstSpirt CMSHCL Digital ExperienceNconnect
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Yext
    Score6.8 out of 10
    HCL Connections
    Score9 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    Sitecore Digital Experience Platform
    Score8.9 out of 10
    HCL Connections
    Score9 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    Progress Sitefinity
    Score7.9 out of 10
    HCL Connections
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    FirstSpirt CMSHCL Digital ExperienceNconnect
    Likelihood to Recommend
    8.6
    (30 ratings)
    9.0
    (11 ratings)
    8.5
    (5 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    5.7
    (6 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (16 ratings)
    9.0
    (2 ratings)
    8.5
    (2 ratings)
    Availability
    8.6
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    7.6
    (27 ratings)
    7.0
    (1 ratings)
    8.9
    (3 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.6
    (15 ratings)
    7.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    8.6
    (2 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    FirstSpirt CMSHCL Digital ExperienceNconnect
    Likelihood to Recommend
    Rezolve Ai Limited
    Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
    Incentivized
    Read full review
    HCLSoftware
    HCL DX does really well at managing and maintaining the site. It allows the business to basically maintain the site while IT spent time developing new and enhanced functions. The main issue I currently have with HCL DX is not directly with the product but it does play a role. It is difficult finding skilled resources to support HCL DX in my experience.
    Incentivized
    Read full review
    Ncontracts
    OnSemble is solving a lot of problems that our organization had prior to its implementation:
    • We can track communication readership.
    • We can engage with our fellow teammates through chats and recognition.
    • We have a central location for all job-related links.
    • We are just now delving into adding departmental pages so folks can communicate within their teams.
    I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.
    Incentivized
    Read full review
    Pros
    Rezolve Ai Limited
    • Build & manage digital experiences without dependency on your IT team
    • Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
    • Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
    Read full review
    HCLSoftware
    • With Version 8.5, IBM Web Content Manager introduced in place editing capabilities which allow authors to make content edits on sections of the page instead of going to the content itself. This feature allows authors to make changes in context of the page and preview changes within the actual look and feel of a live page.
    • Projects provide a collaborative atmosphere for the author community so that authors can interact and work as a team to manage inter-dependent content changes under one project and publish all changes at once, instead of working separately on individual content changes. This brings awareness across authors in an organization and easy knowledge share.
    • IBM Digital Data Connector is a cool feature that allows [users] to integrate external content sources onto the portal using IBM Web Content Manager presentation components. This allows UI/UX designers to present integrated external data in any manner they want, manage UI changes with an underlying approval process and leverage syndication to push changes live immediately.
    • IBM Web Content Manager offers a targeted content feature that allows business users to deliver personalized content to customers based on customer demographic information, browsing history and other transaction related information. Any rules created follow the publishing process thereby making it just a configurable item resulting in less turn around to turn on the feature on a website.
    • IBM Web Content Manager offers 'multi lingual solution' out of the box which allows content creation for almost all popular languages.
    • Syndication feature has improved a lot and it now provides a detailed views comprising of 'failed items', 'items that have syndicated successfully, 'items in queue'. Failed items view provides detailed and clear cut information of what resulted in failure helping IT to troubleshoot problems easily.
    Incentivized
    Read full review
    Ncontracts
    • powerful, yet simple to use, document management for sharing
    • custom help desk form creation/submission with targeted audience
    • integration friendly with document types (e.g., xls, pdf, doc, etc.)
    Incentivized
    Read full review
    Cons
    Rezolve Ai Limited
    • Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
    • Integration with 3rd party digital asset management tools would be great.
    • Smoother integration with source control would be nice.
    Incentivized
    Read full review
    HCLSoftware
    • IBM Web Content Manager should provide some easily usable connectors through a GUI to connect to bring content from custom data sources including connecting to Salesforce and custom databases.
    • Should further optimize and enhance creation of rich and responsive content driven UIs on various digital channels.
    • Should further optimize and enhance content personalization features.
    Incentivized
    Read full review
    Ncontracts
    • Permissions - granting permissions at different levels for users is tedious - would like to see permissions simplified.
    Incentivized
    Read full review
    Likelihood to Renew
    Rezolve Ai Limited
    None of our Crownpeak clients are currently thinking about replatforming.
    Read full review
    HCLSoftware
    IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
    Read full review
    Ncontracts
    No answers on this topic
    Usability
    Rezolve Ai Limited
    Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
    Incentivized
    Read full review
    HCLSoftware
    New versions has increased user experience facilitating usability.
    Read full review
    Ncontracts
    As a user: it's pretty intuitive and the only thing holding a user back from getting everything out of it is a lack of curiosity. As an admin: it's not super intuitive. The training and the setup process are crucial to be able to use and maintain the portal, and we still sometimes have questions.
    Incentivized
    Read full review
    Reliability and Availability
    Rezolve Ai Limited
    We have never encountered any issues with the availability.
    Read full review
    HCLSoftware
    No answers on this topic
    Ncontracts
    No answers on this topic
    Performance
    Rezolve Ai Limited
    Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
    Read full review
    HCLSoftware
    No answers on this topic
    Ncontracts
    No answers on this topic
    Support Rating
    Rezolve Ai Limited
    Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
    Incentivized
    Read full review
    HCLSoftware
    We had some issues related with performing and the support was suitable and sucessful.
    Read full review
    Ncontracts
    I have always been pleased with my experiences with OnSemble's Support team. First, they have a great library of articles to help me study and guide for many of my questions. But when I cannot quite comprehend, or I "run into the wall", I can be assured that I'll be contacted quickly with a pleasant voice to work through whatever my question/issue may be. Kudos to OnSemble Support!
    Incentivized
    Read full review
    In-Person Training
    Rezolve Ai Limited
    We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
    Read full review
    HCLSoftware
    No answers on this topic
    Ncontracts
    No answers on this topic
    Online Training
    Rezolve Ai Limited
    My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
    Read full review
    HCLSoftware
    No answers on this topic
    Ncontracts
    No answers on this topic
    Implementation Rating
    Rezolve Ai Limited
    SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
    Read full review
    HCLSoftware
    Implementation was successful due to Websphere application server used.
    Read full review
    Ncontracts
    No answers on this topic
    Alternatives Considered
    Rezolve Ai Limited
    I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
    Incentivized
    Read full review
    HCLSoftware
    Magento and Prestashop are E-commerce CMS platforms. They are used in a different scale of application than WCM.
    Concerning Joomla, it's a useful CMS forsmaller website. Once again this is an other scale of application than WCM Liveray can compete WCM 7 concerning the : ¤ specific development ¤ security ¤ responsive
    Read full review
    Ncontracts
    The software is easy to use, customizable, and intuitive to its users
    Incentivized
    Read full review
    Scalability
    Rezolve Ai Limited
    In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
    Read full review
    HCLSoftware
    No answers on this topic
    Ncontracts
    No answers on this topic
    Return on Investment
    Rezolve Ai Limited
    • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
    • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
    • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
    Incentivized
    Read full review
    HCLSoftware
    • Negative: Very complex architecture for on-premise deployments (too many servers to installed)
    • Positive: Easy customization
    • Negative: Architecture limited to cloud solutions
    • WCM is an old product and needs an update
    • Blog, and community are not integrated in Digital Manager for discussion
    • Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)
    Incentivized
    Read full review
    Ncontracts
    • Streamlined documentation - positive impact.
    • Convenient calendar and access to timeclock - positive impact.
    • Hub for staff to gather everything they may need to successfully assist our members - positive impact.
    Incentivized
    Read full review
    ScreenShots

    Nconnect Screenshots

    Screenshot of OnSemble connects your entire workplace to the central hub of truth, builds your culture, and inspires employee engagement.Screenshot of Every HR manager knows getting new employees started off on the right foot is mission critical. That's why OnSemble leverages role-based permission management system to control access to your software, files, and your critical digital infrastructure.Screenshot of In-house or hosted, we cover your full stack security and IT requirements. OnSemble is fast, flexible, and scales with your organization so that you have time to focus on more pressing work.Screenshot of OnSemble has everything a marketing team needs to put their culture front and center. Your portal is the first place employees see when they boot up their PC in the morning – make it reflect your organization's values, your branding, and your charm.Screenshot of OnSemble connects your entire workplace to the central hub of truth, builds your culture, and inspires employee engagement.