TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Crunchbase

    Score6.3 out of 10
    N/ACrunchbase is a provider of private-company prospecting and research solutions. The vendor boasts that over 60 million users—including salespeople, entrepreneurs, investors, and market researchers—use Crunchbase to prospect for new business opportunities, and that companies all over the world rely on Crunchbase to power their applications, making over 3 billion calls to their API each year.

    $0

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    Pricing
    CrunchbaseDocuSign
    Editions & Modules
    Basic
    $0
    Crunchbase Starter
    $29
    per month, per user
    Crunchbase Pro
    $49
    per month, per user
    Crunchbase Enterprise
    Custom Billing
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Offerings
    Pricing Offerings
    CrunchbaseDocuSign
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CrunchbaseDocuSign
    Considered Both Products
    Crunchbase Inc.
    No answer on this topic
    DocuSign
    No answer on this topic
    Key User Insights
    Would buy again
    55%
    Would buy again
    6 Answers
    85%
    Would buy again
    79 Answers
    Delivers good value for the price
    60%
    Delivers good value for the price
    6 Answers
    84%
    Delivers good value for the price
    66 Answers
    Happy with the feature set
    55%
    Happy with the feature set
    6 Answers
    88%
    Happy with the feature set
    82 Answers
    Lived up to sales and marketing promises
    56%
    Lived up to sales and marketing promises
    5 Answers
    83%
    Lived up to sales and marketing promises
    62 Answers
    Implementation went as expected
    70%
    Implementation went as expected
    7 Answers
    87%
    Implementation went as expected
    67 Answers
    Features
    CrunchbaseDocuSign
    Prospecting
    Comparison of Prospecting features of Crunchbase and DocuSign
    Feature
    Crunchbase
    7.1
    19 Ratings
    8% below category average
    DocuSign
    -
    Ratings
    Advanced search4.318 Ratings00 Ratings
    Identification of new leads7.317 Ratings00 Ratings
    List quality4.017 Ratings00 Ratings
    List upload/download9.012 Ratings00 Ratings
    Ideal customer targeting10.015 Ratings00 Ratings
    Load time/data access7.816 Ratings00 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of Crunchbase and DocuSign
    Feature
    Crunchbase
    4.9
    19 Ratings
    45% below category average
    DocuSign
    -
    Ratings
    Contact information3.316 Ratings00 Ratings
    Company information5.819 Ratings00 Ratings
    Industry information5.712 Ratings00 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of Crunchbase and DocuSign
    Feature
    Crunchbase
    5.5
    17 Ratings
    30% below category average
    DocuSign
    -
    Ratings
    Lead qualification process5.19 Ratings00 Ratings
    Smart lists and recommendations3.814 Ratings00 Ratings
    Salesforce integration4.88 Ratings00 Ratings
    Company/business profiles4.816 Ratings00 Ratings
    Alerts and reminders8.011 Ratings00 Ratings
    Data hygiene4.013 Ratings00 Ratings
    Automatic data refresh10.07 Ratings00 Ratings
    Tags5.310 Ratings00 Ratings
    Filters and segmentation3.814 Ratings00 Ratings
    Sales Intelligence Email Features
    Comparison of Sales Intelligence Email Features features of Crunchbase and DocuSign
    Feature
    Crunchbase
    4.3
    4 Ratings
    53% below category average
    DocuSign
    -
    Ratings
    Sales email templates4.34 Ratings00 Ratings
    Append emails to records4.34 Ratings00 Ratings
    Best Alternatives
    CrunchbaseDocuSign
    Small Businesses
    Owler
    Score9.7 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    Clay
    Score9.3 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    Conga Sign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrunchbaseDocuSign
    Likelihood to Recommend
    4.6
    (20 ratings)
    9.0
    (161 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (12 ratings)
    Usability
    3.0
    (2 ratings)
    8.5
    (19 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    1.0
    (1 ratings)
    10.0
    (46 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CrunchbaseDocuSign
    Likelihood to Recommend
    Crunchbase Inc.
    Looking to create lists of target companies through the advanced search feature or the query builder if one is planning to reach out to the individuals listed in the profile. Looking for investment and company history information to inform sourcing or competitive landscape research.
    Incentivized
    Read full review
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    Pros
    Crunchbase Inc.
    • Crunchbase has an easy-to-navigate user interface. The bar at the top of the screen that shows the different data points available on companies is particularly helpful for quick navigating.
    • The ability to make and import lists and save searches is helpful for customizing the software to your particular needs.
    • The web and mobile app data that Crunchbase offers is very helpful to gauge trends and interest in companies for diligence purposes.
    Incentivized
    Read full review
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    Cons
    Crunchbase Inc.
    • Notifications - Something similar to TweetDeck would be nice, so that when news breaks it could be an immediate fact.
    • Honestly dont add too much because you don't want it to become more of a social tool with cluttered info, keep it straight to the point.
    Incentivized
    Read full review
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    Likelihood to Renew
    Crunchbase Inc.
    No answers on this topic
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    Usability
    Crunchbase Inc.
    In our experience, the customer service is horrible to non existent. If we were a fortune 100 company with a staff of computer people I am sure this would be a valuable service as they would "speak the language" but that is not us. Not being able to reach customer service when we are thinking about upgrading is, in my opinion, a crazy business model.
    Read full review
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    Reliability and Availability
    Crunchbase Inc.
    No answers on this topic
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    Performance
    Crunchbase Inc.
    No answers on this topic
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    Support Rating
    Crunchbase Inc.
    They give standard answers. They are not a customer first business. I tried to cancel my subscription after using it for only 1 week as we found the information was outdated and not at all useful. But they would not cancel the year long subscription I mistakenly signed up for
    Read full review
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    Online Training
    Crunchbase Inc.
    No answers on this topic
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
    Read full review
    Implementation Rating
    Crunchbase Inc.
    No answers on this topic
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    Alternatives Considered
    Crunchbase Inc.
    Crunchbase is definitely bottom of the barrel in this space. At similar pricing models, all competitors I have tried have significantly bigger and more updated databases. Crunchbase may have been great sometime in the past, but they are not worth engaging now.
    Read full review
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Read full review
    Scalability
    Crunchbase Inc.
    No answers on this topic
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
    Read full review
    Return on Investment
    Crunchbase Inc.
    • Crunchbase has been great and given us a lot of new companies to go after that have received funding and turned into great meetings. We do not pay a ton, so the ROI is great.
    • We have nothing but positive results using Crunchbase and rely on it heavily for prospecting.
    • It might add more value if we get a more expensive or advanced version.
    Incentivized
    Read full review
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
    Read full review
    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot