Cvent Event Management vs. Event Espresso

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cvent Event Management
Score 8.0 out of 10
N/A
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling…N/A
Event Espresso
Score 9.9 out of 10
N/A
Event Espresso headquartered in Utah offers an event registration and management platform supplying automated help for ticketing and ticket purchases, registration forms and pricing, promotions and correspondences (e.g. email), multiple attendee registration, and other features.
$79.95
per year
Pricing
Cvent Event ManagementEvent Espresso
Editions & Modules
No answers on this topic
Personal Support License
$79.95
per year
Everything Support License
$299.95
per year
Offerings
Pricing Offerings
Cvent Event ManagementEvent Espresso
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cvent Event ManagementEvent Espresso
Top Pros
Top Cons
Features
Cvent Event ManagementEvent Espresso
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Cvent Event Management
8.2
41 Ratings
1% below category average
Event Espresso
-
Ratings
Responsive Design for Web Access8.239 Ratings00 Ratings
Mobile Application8.239 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.137 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cvent Event Management
8.2
38 Ratings
0% above category average
Event Espresso
-
Ratings
Calendar integration7.933 Ratings00 Ratings
Meeting initiation8.128 Ratings00 Ratings
Integrates with social media7.826 Ratings00 Ratings
Record meetings / events8.820 Ratings00 Ratings
Slideshows8.120 Ratings00 Ratings
Event registration8.738 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cvent Event Management
8.4
33 Ratings
5% above category average
Event Espresso
-
Ratings
Live chat8.427 Ratings00 Ratings
Audience polling8.232 Ratings00 Ratings
Q&A8.432 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cvent Event Management
8.0
40 Ratings
7% below category average
Event Espresso
-
Ratings
User authentication7.938 Ratings00 Ratings
Participant roles & permissions8.036 Ratings00 Ratings
Confidential attendee list8.234 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Cvent Event Management
8.4
44 Ratings
1% above category average
Event Espresso
-
Ratings
Branding options8.339 Ratings00 Ratings
Integration to Marketing Automation8.327 Ratings00 Ratings
Attendee list export8.643 Ratings00 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Cvent Event Management
7.9
47 Ratings
2% below category average
Event Espresso
-
Ratings
Registration, RSVP, and ticketing8.643 Ratings00 Ratings
Email marketing7.945 Ratings00 Ratings
Livestreaming8.026 Ratings00 Ratings
Audience engagement7.836 Ratings00 Ratings
Event recording8.425 Ratings00 Ratings
Virtual booths7.223 Ratings00 Ratings
Networking7.529 Ratings00 Ratings
Event analytics8.244 Ratings00 Ratings
Best Alternatives
Cvent Event ManagementEvent Espresso
Small Businesses
OneCause
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Score 9.3 out of 10
Whova
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Score 9.0 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Whova
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Score 9.0 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Whova
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cvent Event ManagementEvent Espresso
Likelihood to Recommend
8.6
(290 ratings)
10.0
(2 ratings)
Likelihood to Renew
9.9
(29 ratings)
-
(0 ratings)
Usability
8.0
(29 ratings)
-
(0 ratings)
Availability
5.5
(3 ratings)
-
(0 ratings)
Performance
7.3
(3 ratings)
-
(0 ratings)
Support Rating
5.1
(75 ratings)
-
(0 ratings)
In-Person Training
6.4
(2 ratings)
-
(0 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
7.5
(13 ratings)
-
(0 ratings)
Configurability
7.3
(1 ratings)
-
(0 ratings)
Ease of integration
5.5
(2 ratings)
-
(0 ratings)
Product Scalability
9.1
(3 ratings)
-
(0 ratings)
Vendor post-sale
7.3
(2 ratings)
-
(0 ratings)
Vendor pre-sale
7.3
(2 ratings)
-
(0 ratings)
User Testimonials
Cvent Event ManagementEvent Espresso
Likelihood to Recommend
Cvent
Cvent Event Management has streamlined our processes, allowing a
small staff to manage our events effortlessly. From event set-up through
feedback, the software integrates all elements, reducing duplication of effort.
Our contact database tracks our membership, allowing us to charge the
appropriate registration cost and send event emails based on registration type.
Using the Attendee Hub App, we have eliminated the paper program and
communicate instantaneously with our attendees. Printing the badges onsite has
allowed us to keep registration open longer and gain more attendees.
Read full review
Event Espresso
As far as I have found, Event Espresso has no peer. Yes, there are other WordPress plugins that provide for event registration, including a few available through Code Canyon, but none of them promise the rich feature set and robust support of Event Espresso. It seems to be the only real game in town, but luckily it's a good product. It's highly extensible, so it should scale well to any size or type of event. Through add-ons, it's doubtful there is an event scenario it can't handle. And because it runs on WordPress, you can incorporate it as part of your site--the plugin even does a good job of picking up design cues from your theme, or you can customize it using CSS.
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Pros
Cvent
  • Registration platform can handle nearly any need.
  • Event websites are easy to build and support customization.
  • Support is available in multiple formats should you run into issues.
  • There is a large user community where you can reach out for ideas and help.
Read full review
Event Espresso
  • Instead of sending traffic to a third party, Event Espresso allows us to integrate our registration straight into our website.
  • Easy to set up, dependable platform, and a variety of payment channel alternatives.
Read full review
Cons
Cvent
  • Allowing more in depth paths for registration questions (i.e. drill-down questions as needed)
  • Hotel widget does not model in a user-friendly way, allowing for customer confusion and cumbersome work-arounds
  • Flex Email customization widgets need to integrate into the emails more smoothly and be able to customize to have the same look, feel, font of the written text. At this time it does not allow for the same level of customization.
Read full review
Event Espresso
  • Integrating account creation with WordPress should be included in the core product, not an add-on. It's extremely frustrating to have to pay extra for that, especially when that add-on is not as flexible as it needs to be (for example, if someone is enrolling for a class on behalf of someone else).
  • The data visualization is a mess. That feature doesn't seem to ever work and it should be left out until it does.
  • The ability to show participant data on the front end is extremely limited. Event Espresso does provide a few hooks and some limited documentation on this feature, but I feel it should be more robust. Perhaps that can be a focus of future releases.
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Likelihood to Renew
Cvent
We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost
Read full review
Event Espresso
No answers on this topic
Usability
Cvent
Overall, Cvent Event Management is a highly usable platform, with a user-friendly interface and a wide range of features and tools to help plan, promote, and manage events. The platform is designed to be intuitive, allowing users to easily navigate and access the various features and functionalities. One of the key benefits of Cvent Event Management's usability is its high level of customization. The platform offers a range of customization options, allowing users to tailor the platform to their specific needs and branding. This can include custom registration forms, event websites, email communications, and more. Additionally, Cvent Event Management provides robust data analytics and reporting, enabling users to gain insights into attendee behavior, event performance, and ROI. The platform also offers real-time reporting, which can be particularly useful during an event, allowing organizers to monitor attendance and event progress. While there may be a learning curve for some of the more advanced features, overall, the platform is highly usable and intuitive and we have had positive experiences with the platform's usability, citing its ease of use, customization options, and comprehensive feature set as key benefits.
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Event Espresso
No answers on this topic
Reliability and Availability
Cvent
Cvent does go down pretty frequently. And while it often doesn't impact day to day use usually, if it does go down at the wrong time, you may not be able to access very important event information when you need it. Usually outages do not last very long, but it could still be a very bad situation if this happens at the wrong moment
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Event Espresso
No answers on this topic
Performance
Cvent
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
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Event Espresso
No answers on this topic
Support Rating
Cvent
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.
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Event Espresso
No answers on this topic
In-Person Training
Cvent
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
Read full review
Event Espresso
No answers on this topic
Online Training
Cvent
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
Read full review
Event Espresso
No answers on this topic
Implementation Rating
Cvent
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
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Event Espresso
No answers on this topic
Alternatives Considered
Cvent
Eventbrite is not able to handle the complex registration forms that Cvent can. It does not collect as much information, cannot produce the save level of reports, and does not allow for multi-leveled and/or multiple registration types within one form. Being able to offer, and compare, those is vital to determining our ROI and event planning efforts. Additionally, Eventbrite does not provide as many customizable options or branding opportunities.
Read full review
Event Espresso
I looked at EventBrite, but it wasn't customizable enough for our needs and didn't provide the level of integration with our website that I desired. I also looked at the ticketing system offered by The Events Calendar for WordPress (by Modern Tribe), but it too lacked the feature set we needed. Only Event Espresso offered all the features, customization, and integration we desired and needed.
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Scalability
Cvent
We use Cvent for many different clients and events. It's very easy to customize the experience for the event that you need
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Event Espresso
No answers on this topic
Return on Investment
Cvent
  • Positive ROI: See which registrants [participated]
  • Positive ROI: See survey results from the feedback survey pushed at or after an event
  • Positive: Helps us lessen time spent setting up an event, emailing, or capturing data for event staff-- which in turn means MORE events!
Read full review
Event Espresso
  • Event Espresso has literally changed the lives of our volunteer organization, saving hundreds of hours of time and eliminating the frustration of paper enrollment.
  • The add-ons allow you to accomplish just about any event registration goals you might have. It's an extremely powerful product.
  • Integrating the plugin into our website was a breeze, and it's approachable enough where volunteers can create the classes and conduct the online enrollment all in a web browser.
Read full review
ScreenShots