What users are saying about
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Top Rated
309 Ratings

Cvent Event Management

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Top Rated
309 Ratings
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Score 8.4 out of 100
3 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Cvent Event Management

Cvent [Event Management] allows us to do our jobs in one tool, which is huge! We can do everything in one platform. When you have a questions about functionality or changes, there is an entire community that is available to walk you through any process or problem you are having. They give you the ability to ask any question and get simple answers in return that you will understand. Cvent really is a true "community" of users that are there for each other!
Amy Johnston | TrustRadius Reviewer

Event Espresso

As far as I have found, Event Espresso has no peer. Yes, there are other WordPress plugins that provide for event registration, including a few available through Code Canyon, but none of them promise the rich feature set and robust support of Event Espresso. It seems to be the only real game in town, but luckily it's a good product. It's highly extensible, so it should scale well to any size or type of event. Through add-ons, it's doubtful there is an event scenario it can't handle. And because it runs on WordPress, you can incorporate it as part of your site--the plugin even does a good job of picking up design cues from your theme, or you can customize it using CSS.
Nathan Roberts | TrustRadius Reviewer

Pros

Cvent Event Management

  • Tracking the client journey from invitation through participation and payment.
  • Accepts, tracks, and reports on transactions.
  • Has flexible and attractive event design features.
  • Offers standard and customizable reporting.
  • Gives ways to communicate effectively with a few, some, or all of invited, attended, or canceled event pools.
Anonymous | TrustRadius Reviewer

Event Espresso

  • Highly customizable to allow for a variety of event types and event scenarios.
  • Accepts payments through a wide range of payment solutions.
  • Really easy to learn and extremely well documented. I don't believe I've ever had to contact support to understand how to accomplish a task because I've always been able to find the answer online.
  • They have thought of almost everything--the software is extremely well executed and feature rich. Just be aware that a lot of that functionality is available through add-ons at an additional cost.
Nathan Roberts | TrustRadius Reviewer

Cons

Cvent Event Management

  • The badge designer is a little clunky and difficult to use.
  • I’d love to see their add-on modules priced differently (flat fees vs. per registration)
  • They’re membership module is only for individual memberships, we have organization based memberships, so we’re not able to use it.
Pamela O'Connor, CMP | TrustRadius Reviewer

Event Espresso

  • Integrating account creation with WordPress should be included in the core product, not an add-on. It's extremely frustrating to have to pay extra for that, especially when that add-on is not as flexible as it needs to be (for example, if someone is enrolling for a class on behalf of someone else).
  • The data visualization is a mess. That feature doesn't seem to ever work and it should be left out until it does.
  • The ability to show participant data on the front end is extremely limited. Event Espresso does provide a few hooks and some limited documentation on this feature, but I feel it should be more robust. Perhaps that can be a focus of future releases.
Nathan Roberts | TrustRadius Reviewer

Likelihood to Renew

Cvent Event Management

Cvent Event Management 9.9
Based on 17 answers
It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use
Kimberly Norton | TrustRadius Reviewer

Event Espresso

No score
No answers yet
No answers on this topic

Usability

Cvent Event Management

Cvent Event Management 7.9
Based on 18 answers
The overall usability of Cvent Event Management is extraordinary! Anyone taking a couple of minutes to just play around in the site can figure out the functions and successfully utilize the tools. In addition, there is a suite of help topics and videos for additional assistance.
Anonymous | TrustRadius Reviewer

Event Espresso

No score
No answers yet
No answers on this topic

Reliability and Availability

Cvent Event Management

Cvent Event Management 7.3
Based on 2 answers
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
Anonymous | TrustRadius Reviewer

Event Espresso

No score
No answers yet
No answers on this topic

Performance

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
Anonymous | TrustRadius Reviewer

Event Espresso

No score
No answers yet
No answers on this topic

Support Rating

Cvent Event Management

Cvent Event Management 8.4
Based on 79 answers
Our account management team has been very supportive and helpful from the start to many years into implementation. They are in constant contact with our builders and our admins about new features, trainings, and solutions to issue which arise especially in integrating with other systems or with developing alternative models
Anonymous | TrustRadius Reviewer

Event Espresso

No score
No answers yet
No answers on this topic

In-Person Training

Cvent Event Management

Cvent Event Management 8.2
Based on 1 answer
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
Anonymous | TrustRadius Reviewer

Event Espresso

No score
No answers yet
No answers on this topic

Online Training

Cvent Event Management

Cvent Event Management 8.2
Based on 1 answer
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
Anonymous | TrustRadius Reviewer

Event Espresso

No score
No answers yet
No answers on this topic

Implementation Rating

Cvent Event Management

Cvent Event Management 9.4
Based on 8 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
Anonymous | TrustRadius Reviewer

Event Espresso

No score
No answers yet
No answers on this topic

Alternatives Considered

Cvent Event Management

I have not used another event planning software and am not able to compare them accurately. I have done most of my event planning manually or as a team. Cvent Event Management helps streamline a lot of the process if you are working on a team because everyone who has access to the account can see what information has already been done and it will not be accidentally duplicated.
Anonymous | TrustRadius Reviewer

Event Espresso

I looked at EventBrite, but it wasn't customizable enough for our needs and didn't provide the level of integration with our website that I desired. I also looked at the ticketing system offered by The Events Calendar for WordPress (by Modern Tribe), but it too lacked the feature set we needed. Only Event Espresso offered all the features, customization, and integration we desired and needed.
Nathan Roberts | TrustRadius Reviewer

Scalability

Cvent Event Management

Cvent Event Management 9.1
Based on 1 answer
It is a perfect fit no matter how big or small your event is
Anonymous | TrustRadius Reviewer

Event Espresso

No score
No answers yet
No answers on this topic

Return on Investment

Cvent Event Management

  • It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
  • It allows for a more streamlined internal planning process with little room for variations from planner to planner.
Madison Spears | TrustRadius Reviewer

Event Espresso

  • Event Espresso has literally changed the lives of our volunteer organization, saving hundreds of hours of time and eliminating the frustration of paper enrollment.
  • The add-ons allow you to accomplish just about any event registration goals you might have. It's an extremely powerful product.
  • Integrating the plugin into our website was a breeze, and it's approachable enough where volunteers can create the classes and conduct the online enrollment all in a web browser.
Nathan Roberts | TrustRadius Reviewer

Pricing Details

Cvent Event Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Cvent Event Management Editions & Modules

Additional Pricing Details

Event Espresso

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Event Espresso Editions & Modules

Edition
Personal Support License$79.951
Everything Support License$299.951
  1. Per Year
Additional Pricing Details

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