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Top Rated
400 Ratings

Cvent Event Management

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Top Rated
400 Ratings
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Score 8.4 out of 100
2 Ratings
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Score 9 out of 100

Attribute Ratings

  • Raklet Membership Management Software is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.9

Cvent Event Management

89%
236 Ratings
9.0

Raklet Membership Management Software

90%
2 Ratings

Likelihood to Renew

8.7

Cvent Event Management

87%
22 Ratings

Raklet Membership Management Software

N/A
0 Ratings

Usability

7.3

Cvent Event Management

73%
24 Ratings

Raklet Membership Management Software

N/A
0 Ratings

Availability

8.2

Cvent Event Management

82%
3 Ratings

Raklet Membership Management Software

N/A
0 Ratings

Performance

7.3

Cvent Event Management

73%
3 Ratings

Raklet Membership Management Software

N/A
0 Ratings

Support Rating

8.9

Cvent Event Management

89%
104 Ratings

Raklet Membership Management Software

N/A
0 Ratings

In-Person Training

6.4

Cvent Event Management

64%
2 Ratings

Raklet Membership Management Software

N/A
0 Ratings

Online Training

8.2

Cvent Event Management

82%
2 Ratings

Raklet Membership Management Software

N/A
0 Ratings

Implementation Rating

7.1

Cvent Event Management

71%
15 Ratings

Raklet Membership Management Software

N/A
0 Ratings

Configurability

7.3

Cvent Event Management

73%
1 Rating

Raklet Membership Management Software

N/A
0 Ratings

Ease of integration

5.5

Cvent Event Management

55%
2 Ratings

Raklet Membership Management Software

N/A
0 Ratings

Product Scalability

8.2

Cvent Event Management

82%
2 Ratings

Raklet Membership Management Software

N/A
0 Ratings

Vendor post-sale

7.3

Cvent Event Management

73%
2 Ratings

Raklet Membership Management Software

N/A
0 Ratings

Vendor pre-sale

7.3

Cvent Event Management

73%
2 Ratings

Raklet Membership Management Software

N/A
0 Ratings

Likelihood to Recommend

Cvent

We used it for a hybrid event, which was PERFECT! It allowed attendees to stay informed, had virtual exhibitors to schedule zoom meetings, ability for surveys, attendees to connect with one another, keeps you organized! Allows you to track attendance, provides real-time event data and CUSTOM branding was key!!!
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Raklet

Raklet Membership Management Software is most suitable for membership-based organizations like ourselves. If you want to create different membership plans and restrict some of the content for your paid members, Raklet can definitely be helpful. Also, our members were never this engaged before we decided on the solution. The membership management is off the hook; we can see all the activities of our members, and we don't need to manually correct their information, as they are able to update themselves. But if you want to sell physical goods to your members, you would need to use another marketing base besides Raklet Membership Management Software. We were able to go through, as we restricted some pages only to our paid members.
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Pros

Cvent

  • Complex event registrations with multiple attendee types
  • Widget-based event website and email builder makes marketing quick and easy, especially for users without HTML/CSS knowledge; HTML widget allows for customization for those who want to fine-tune
  • Plenty of custom fields allowed in contact records
  • Clean interface
  • Email automation and filtering capabilities
  • Event registration links to contact record
  • Robust reporting, both standard and custom
  • Responsive and helpful customer service/tech support available via chat
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Raklet

  • Membership management
  • Great customer service
  • Value for money is off the chain
  • All the necessary features are included
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Cons

Cvent

  • Allowing more in depth paths for registration questions (i.e. drill-down questions as needed)
  • Hotel widget does not model in a user-friendly way, allowing for customer confusion and cumbersome work-arounds
  • Flex Email customization widgets need to integrate into the emails more smoothly and be able to customize to have the same look, feel, font of the written text. At this time it does not allow for the same level of customization.
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Raklet

  • An online store would be nice
  • Separate section for newsletter subscriptions
  • More payment getaway options
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Pricing Details

Cvent Event Management

Starting Price

Editions & Modules

Cvent Event Management editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required

    Additional Details

    Raklet Membership Management Software

    Starting Price

    $49 installation

    Editions & Modules

    Raklet Membership Management Software editions and modules pricing
    EditionModules
    Essentials$49.001
    Professional$99.002
    Premium$224.003

    Footnotes

    1. installation
    2. installation
    3. installation

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $0.00

    Additional Details

    Likelihood to Renew

    Cvent

    It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use
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    Raklet

    No answers on this topic

    Usability

    Cvent

    It does take some time to learn the system and the help articles are not always up to date, but it is also fairly intuitive and once you learn the basics, you can do very complex things without having to learn complex procedures.
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    Raklet

    No answers on this topic

    Reliability and Availability

    Cvent

    There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
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    Raklet

    No answers on this topic

    Performance

    Cvent

    When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
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    Raklet

    No answers on this topic

    Support Rating

    Cvent

    I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.
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    Raklet

    No answers on this topic

    In-Person Training

    Cvent

    Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
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    Raklet

    No answers on this topic

    Online Training

    Cvent

    I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
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    Raklet

    No answers on this topic

    Implementation Rating

    Cvent

    It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
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    Raklet

    No answers on this topic

    Alternatives Considered

    Cvent

    Our existing relationship with [Cvent Event Management] led us to stick with them when it came time to choose a virtual platform, and it certainly delivered and showed that it had the capability to be the polished, yet simple, platform that resonated best with our audience. The new virtual offering was still going through some growing pains when we used it, but it has the potential to be a major competitor in the virtual event space, and they're already well established in the in-person event management space.
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    Raklet

    We also evaluated those products before moving on with Raklet Membership Management Software. I would say the main problem is that these products are well-pronounced among membership management softwares. For this reason, first, their interfaces looked outdated and boring, and we would like to have a better landing page to promote our readers to visit our website. Secondly, they are not as flexible as we like them to be. Most of the other solutions offered one-for-all; we didn't feel like using them because we wanted something special and customized.
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    Scalability

    Cvent

    It is a perfect fit no matter how big or small your event is
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    Raklet

    No answers on this topic

    Return on Investment

    Cvent

    • Positive ROI: See which registrants [participated]
    • Positive ROI: See survey results from the feedback survey pushed at or after an event
    • Positive: Helps us lessen time spent setting up an event, emailing, or capturing data for event staff-- which in turn means MORE events!
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    Raklet

    • Increased efficiency
    • Affordable CRM solution
    • Promote people to subscribe at our pages
    Read full review

    Screenshots

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