Likelihood to Recommend I am highly likely to always recommend Cvent Onsite Solutions based on the positive experience I have had with them. I have had an amazing experience overall with the entire Cvent platform and all of their offerings. The support team is awesome and extremely knowledgeable. This is the type of software that offers customers the cutting edge to excel
Read full review Whova was appropriate for the purpose of a health conference. I would recommend the platform to other NGOs considering platforms for their conferences, particularly if engagement is a critical process and outcome of the conference. As a health conference that involved people with living experience of the health topics at the conference, i.e. peer workers, peers in professional roles, people from affected communities, engagement was important.
Read full review Pros Allows a smoother process for attendees Allows our staff more time to focus on other onsite tasks during the conference Shifts to more of a digital process rather than relying on paper/by hand check ins Read full review Speakers, exhibitors, and sponsor management (they can enter their own information/profiles!) Webpages get generated automatically for agenda, speakers, exhibitors, and sponsor information entered within Whova! Then, we can drop this information into our website and it gets automatically when something gets updated within Whova (for example, a speaker updates their title Or credentials) Read full review Cons Pricing. If we can get lower pricing, we can use for more events. Buying our own on-site kits vs having Cvent team needing to be onsite. Read full review Literature and pictures uploaded but no easy way to download the collection. No easy way to access information after the period after the conference ended. No easy way to access the list of participants and contact information - could be pdf'd. There was a little connectivity issues but not much. Some of the meetings were scheduled while we slept. The cost of using Whova for small meetings. Read full review Likelihood to Renew We already registered with Whova for our 2024 event and we will continue to use Whova for the foreseeable future as long as the price doesn't rise too high. It was a bit of a shock to see the difference between last year's price and this year's price - nearly 2k increase! We were able to negotiate, thankfully, to lower the price.
Read full review Usability Had a very good experience using this feature to track attendance and see real time data
Read full review Most of Whova's functions are intuitive and you can self-teach about 80% of it with ease. I really was impressive with the messaging, follow up meet-up capabilities and sharing of contact information. My only few concerns were about the lack of an archive or back up, [perhaps cloud-based?] of the meeting room and round-table's presentations
Read full review Reliability and Availability We had no availability issues!
Read full review Performance We had no performance issues with our event delivery. We did have some meet-ups that had some glitches for some attendees, but I believe they were quickly resolved and were more on the part of user error than anything. Once they got the hang of it, their meet-ups went more smoothly.
Read full review Support Rating The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.
Read full review I only had a single issue regarding a photograph that was handled immediately and a colleague somehow ended up with two profiles which was also handled right away. Those two instances are all I have to go by. Other than that it was smooth but I did have ample information regarding who to contact if I experienced an issue
Read full review Implementation Rating I found Whova to be similar to many social media apps that I already use. It was easy to navigate. This was my second experience using Whova in my presenter role. I liked the icebreaker section to connect with other participants before the event started. I look forward to next year’s event.
Read full review Alternatives Considered My organization also uses the
Cvent Event Management platform. We did try using another platform called "STAR" which had very limited offerings compared to the Cvent Onsite Solutions. STAR did not have a user-friendly layout nor was it easy to digitally manage our events. Maybe the STAR platform works better on a smaller scale, but we are a large organization so it simply wasn't efficient for us
Read full review We selected Whova for price, and ease of use. We would have chosen GoToWebinar but they did not have as many options for sponsor recognition. We will most likely use Event Rebels in the future for our needs. Tracking time and sessions viewed is a must for our industry as attendees rely on us to earn CEs to renew their licensing.
Read full review Contract Terms and Pricing Model I especially liked the ease of communication, the ability to ask hard questions easily, and afterward the ability to survey all participants to see what we (and/or Whova) could do better going forward.
Read full review Scalability Everyone on our team had their assigned tasks to complete in Whova on a weekly basis and did so with ease and confidence.
Read full review Return on Investment We receive great feedback on registration processes Clients are always impressed by the app Our team trusts Cvent Onsite Solutions as a platform, and this confidence improves performance Read full review I didn't pay to use the technology; was a recipient as a result of attending a conference. HIGH ROI for me as a made a number of new contacts even though I spent the first full day listening to presentations. Having the app allowed me to do the networking I came to do without having to be seated next to the person I wanted to meet. Read full review ScreenShots Cvent Onsite Solutions Screenshots