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Top Rated
323 Ratings
12 Ratings
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Score 9.1 out of 100

Whova

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Top Rated
323 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Attribute Ratings

  • Cvent Onsite Solutions is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.1

Cvent Onsite Solutions

91%
4 Ratings
8.8

Whova

88%
134 Ratings

Likelihood to Renew

Cvent Onsite Solutions

N/A
0 Ratings
10.0

Whova

100%
1 Rating

Usability

Cvent Onsite Solutions

N/A
0 Ratings
8.7

Whova

87%
8 Ratings

Availability

Cvent Onsite Solutions

N/A
0 Ratings
9.1

Whova

91%
1 Rating

Performance

Cvent Onsite Solutions

N/A
0 Ratings
9.1

Whova

91%
1 Rating

Support Rating

8.5

Cvent Onsite Solutions

85%
4 Ratings
5.0

Whova

50%
77 Ratings

Implementation Rating

Cvent Onsite Solutions

N/A
0 Ratings
7.6

Whova

76%
26 Ratings

Contract Terms and Pricing Model

Cvent Onsite Solutions

N/A
0 Ratings
9.1

Whova

91%
1 Rating

Product Scalability

Cvent Onsite Solutions

N/A
0 Ratings
9.1

Whova

91%
1 Rating

Likelihood to Recommend

Cvent Onsite Solutions

I am highly likely to always recommend Cvent Onsite Solutions based on the positive experience I have had with them. I have had an amazing experience overall with the entire Cvent platform and all of their offerings. The support team is awesome and extremely knowledgeable. This is the type of software that offers customers the cutting edge to excel
Anonymous | TrustRadius Reviewer

Whova

I think the Whova app was such a great tool for a conference/ convention. It allowed me to reach out to attendees prior to the meeting and allowed me the opportunity to meet them if I wanted to set up a meeting. I am unsure of how long the information is able to be viewed but I hope for a while so I can access time to get people I haven't introduced myself to yet. Kept me up to date with events happening in throughout the day and evening times and allowed others to post in the community of meet-ups happening in and outside of the event! Such a great tool!
Brittany Jones | TrustRadius Reviewer

Pros

Cvent Onsite Solutions

  • Allows a smoother process for attendees
  • Allows our staff more time to focus on other onsite tasks during the conference
  • Shifts to more of a digital process rather than relying on paper/by hand check ins
Anonymous | TrustRadius Reviewer

Whova

  • The app keeps everyone up-to-date with real-time notifications of how participants are viewing presentations, promotions and notices
  • It enables exhibitors to view participants, including competitors, before going live in order to ensure equal opportunity and better understanding of how best to operate
  • The meeting forums, such as integrated Zoom, were robust enough technology for those with cutting-edge gear as well as those less tech-savvy who might have older components as they worked for all types of hardware.
  • The app seemed to capture the "Community" feeling one gets when attending a live show with personal messages, public and private message groups, introductory procedures and an all-inclusive design suitable for any user
Kevin Reynolds | TrustRadius Reviewer

Cons

Cvent Onsite Solutions

  • Pricing. If we can get lower pricing, we can use for more events.
  • Buying our own on-site kits vs having Cvent team needing to be onsite.
Anonymous | TrustRadius Reviewer

Whova

  • Literature and pictures uploaded but no easy way to download the collection.
  • No easy way to access information after the period after the conference ended.
  • No easy way to access the list of participants and contact information - could be pdf'd.
  • There was a little connectivity issues but not much.
  • Some of the meetings were scheduled while we slept.
  • The cost of using Whova for small meetings.
Sylvia Mitchell | TrustRadius Reviewer

Pricing Details

Cvent Onsite Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Whova

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

Likelihood to Renew

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

Whova

Whova 10.0
Based on 1 answer
It was an enjoyable experience. I do not know if a small organization like ours would be able to use this all the time but national events it is awesome
Christina Shinault | TrustRadius Reviewer

Usability

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

Whova

Whova 8.7
Based on 8 answers
Whova is quite user friendly, and helpful for the conference planner. It has features such as sample emails to attendees and import abilities if you have your sessions on a spreadsheet to avoid having to enter each session manually. Another thing we didn't like was the inability to allow attendees to enter a pre-recorded session only when it is scheduled to be presented. It's either all pre-recorded can be viewed once the conference opens, or none.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

Whova

Whova 9.1
Based on 1 answer
We had no availability issues!
Anonymous | TrustRadius Reviewer

Performance

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

Whova

Whova 9.1
Based on 1 answer
We had no performance issues with our event delivery. We did have some meet-ups that had some glitches for some attendees, but I believe they were quickly resolved and were more on the part of user error than anything. Once they got the hang of it, their meet-ups went more smoothly.
Anonymous | TrustRadius Reviewer

Support Rating

Cvent Onsite Solutions

Cvent Onsite Solutions 8.5
Based on 4 answers
The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.
Anonymous | TrustRadius Reviewer

Whova

Whova 5.0
Based on 77 answers
Rarely get answers to questions. Haven't had replies to multiple requests for customer support. Quite frustrating to have these problems, after paying 100% in advance. They don't seem to care about the customer (me) after getting my payments. Hoping that someone will respond to my requests for support sometime, but not holding my breath. They have these virtual "workshops" which are supposed to be a substitute for training. It's actually a sales presentation. You can't really interact with the presenter as they are more interested in the new prospects rather than existing customers.
Mark Michelson | TrustRadius Reviewer

Implementation Rating

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

Whova

Whova 7.6
Based on 26 answers
In terms of my own usage, I appreciate the ability to download the application several days prior to the conference and plan for it in advance. There were some competitive features that allowed the users to gain points by posting images, questions, comments, and such which made the app very fun and interesting.
Deidre Schwartz | TrustRadius Reviewer

Alternatives Considered

Cvent Onsite Solutions

My organization also uses the Cvent Event Management platform. We did try using another platform called "STAR" which had very limited offerings compared to the Cvent Onsite Solutions. STAR did not have a user-friendly layout nor was it easy to digitally manage our events. Maybe the STAR platform works better on a smaller scale, but we are a large organization so it simply wasn't efficient for us
Anonymous | TrustRadius Reviewer

Whova

We believed that Whova had better functionality and add-ons from our early conversations at an acceptable price point. This is not the case. One consideration - polling and voting - is very limiting, you can type in multiple-choice polls 'live' ie mid-session, or put them in on a timed basis but this kills the fluidity or efficiency of doing so, taking staff away to manually type and send polls. It's rife with this type of thing.
Ben D | TrustRadius Reviewer

Contract Terms and Pricing Model

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

Whova

Whova 9.1
Based on 1 answer
I was happy with the contract terms and pricing model.
Anonymous | TrustRadius Reviewer

Scalability

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

Whova

Whova 9.1
Based on 1 answer
Everyone on our team had their assigned tasks to complete in Whova on a weekly basis and did so with ease and confidence.
Anonymous | TrustRadius Reviewer

Return on Investment

Cvent Onsite Solutions

  • It allows our organization to lower overtime pay to employees who needed to stay at the registration area
  • Allows us to allocate our resources to other functions that bring in revenue
  • Pre-conference time usually wasted on pre-packing is now freed up to focus on more important functions within our organization
Anonymous | TrustRadius Reviewer

Whova

  • I didn't pay to use the technology; was a recipient as a result of attending a conference. HIGH ROI for me as a made a number of new contacts even though I spent the first full day listening to presentations. Having the app allowed me to do the networking I came to do without having to be seated next to the person I wanted to meet.
Juli Bark | TrustRadius Reviewer

Screenshots

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