Cvent Onsite Solutions (formerly AllianceTech) vs Whova

• Saves on pre-event prep.
• Customer support and client service specialists have been helpful and responsive.

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• The app keeps everyone up-to-date with real-time notifications of how participants are viewing presentations, promotions and notices
• It enables exhibitors to view participants, including competitors, before going live in order to ensure equal opportunity and better understanding of how best to operate
• The meeting forums, such as integrated Zoom, were robust enough technology for those with cutting-edge gear as well as those less tech-savvy who might have older components as they worked for all types of hardware.
• The app seemed to capture the "Community" feeling one gets when attending a live show with personal messages, public and private message groups, introductory procedures and an all-inclusive design suitable for any user

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• Pricing. If we can get lower pricing, we can use for more events.
• Buying our own on-site kits vs having Cvent team needing to be onsite.

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• Missing functionality: cannot automatically issue CE certificates.
• Missing functionality: must generate a large report and filter out to see who has viewed which sessions and for how long. Also, the attendees themselves cannot see what they have or haven't viewed so they are continuously requesting this report, which we have to filter each and every time.
• I worry about the accuracy of the report and when I expressed my issues I was told someone would get back to me, but they never did. I had several attendees who viewed sessions that did not show up on the report.
• Whova has an "Organizer" app where meeting organizers can ask questions and give each other advice. Once I entered the above info, I was immediately blocked from the organizer app and no longer had any access whatsoever.
• Also, we have to create a separate CE certificate for each and every attendee. Very time consuming and we are unsure of the attendance report accuracy. Makes us look incompetent.
• Overall I like Whova but this is currently not a great fit for companies that need to track for continuing education. It is missing key features. We would use it again if we didn't have to track attendees' time and attendance. It falls short on those features and therefore becomes very time consuming. Also, we could not be assured that Whova is working in the direction to have these features in the future.

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• Positive impact on attendee facing experience.
• Better knowledge for how Cvent Event Management works by event planners on our team.

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• I didn't pay to use the technology; was a recipient as a result of attending a conference. HIGH ROI for me as a made a number of new contacts even though I spent the first full day listening to presentations. Having the app allowed me to do the networking I came to do without having to be seated next to the person I wanted to meet.

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