Cvent Passkey vs. Revinate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cvent Passkey
Score 8.4 out of 10
N/A
Cvent Passkey streamlines and automates meeting and event bookings for hotels, DMOs, and venues—creating valuable upsell opportunities. Event planners benefit from a centralized room block and reservation management system, and hotels can promote room upgrades, extended stays, and other amenities to group guests.N/A
Revinate
Score 7.0 out of 10
N/A
Revinate is a hotel reputation management tool, with email marketing tools, surveys for customer feedback (to drive reviews to Google and TripAdvisor), and a dashboard to monitor all online reviews and social media mentions.N/A
Pricing
Cvent PasskeyRevinate
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cvent PasskeyRevinate
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cvent PasskeyRevinate
Top Pros
Top Cons
Best Alternatives
Cvent PasskeyRevinate
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 8.7 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 8.7 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 8.7 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cvent PasskeyRevinate
Likelihood to Recommend
8.6
(29 ratings)
7.1
(3 ratings)
Usability
6.4
(1 ratings)
-
(0 ratings)
Support Rating
8.4
(34 ratings)
-
(0 ratings)
User Testimonials
Cvent PasskeyRevinate
Likelihood to Recommend
Cvent
Cvent Passkey is a great tool for large events using multiple hotels. It allows attendees the ability to see inventory in real-time and place reservations. Since it is accessible 24/7 not only can attendees place reservations at their convenience but planners are also able to check pick-up and or run reports when their schedule allows.
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Revinate
Revinate is a great platform for smaller-sized hotels who do not need the advanced functionalities of a larger ESP like Salesforce Marketing Cloud. You do not need coding experience, but if you would like to custom-code your emails you can do so. The automation features leave room for improvement as does its reporting features
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Pros
Cvent
  • Streamline the rooming list process
  • Gives clients 24 hour access to their rooming lists
  • Gives time back to vendors from not having to send updated rooming lists
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Revinate
  • The audience segmentation is excellent. I use this the most since I create targeted, segmented campaigns.
  • Ease of use if you have experience with other email platforms.
  • Analytics reporting.
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Cons
Cvent
  • The support center for administrators (GroupMax) and the dashboard could be better. Good for beginnings, but there is a lack of detail for more advanced users.
  • The process of building a booking site could be easier/more streamlined. We sometimes have to hunt around to find where to edit information.
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Revinate
  • Streamline how we answer reviews further. I feel like we should not have to log into Revinate and log into third party sites to answer reviews. Revinate would have partnerships with these third parties to streamline the review answering process.
  • I also don't like how Revinate will not give direct access to Wyndham franchise users. We have to log into a MyPortal account and then into Revinate using the MyPortal link. It would be more efficient to have direct access and capabilities.
  • Make your report creation area user-friendly. You don't offer much training or help assistance in learning to create reports.
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Usability
Cvent
I think it could be improved upon slightly, a little more intuitive and user friendly, but generally speaking, it’s already pretty good
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Revinate
No answers on this topic
Support Rating
Cvent
I have not had any issues with Passkey where I needed help from the support team. The Cvent Community has been a great spot to ask questions regarding Passkey and get the answers that I needed. I think that Cvent Community has hundreds of people that have had years of experience using these different products and when I have questions, they have usually been asked in the past.
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Revinate
No answers on this topic
Alternatives Considered
Cvent
We haven't used any other options. We used to manage everything manually, which sucked up hundreds of hours of our employee's time and cause frustrations among some of our high profile clients who wanted to make their bookings or manage their trip on their own off-hours time instead of having to reach our employees during booking hours. They are then also able to edit their reservation and receive confirmation numbers without having to go through us. With all of the GDPR issues occurring, it's also solving a lot of trouble of collecting information and properly managing it.
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Revinate
Revinate is perfect for our small-to-medium sized hotel clients who do not need a more advanced ESP. If you have a larger client that needs more advanced features, I would suggest using Salesforce. If you require more in-depth reporting and automation features for a small to mid sized client, Mailchimp is also a great choice. I do not recommend TravelClick for any clients.
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Return on Investment
Cvent
  • Positive ROI: Credit Card information is easily collected for the hotel.
  • Negative ROI: It was harder for us planners to track the changes.
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Revinate
  • Our ROI with Revinate has helped us take back some of our OTA revenue, and for the first time ever, our brand.com revenue outpaced our OTA revenue, due to our email campaigns. We are a small indie hotel and this is crucial for us.
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ScreenShots

Cvent Passkey Screenshots

Screenshot of Updated Passkey Home PageScreenshot of Passkey By the NumbersScreenshot of Passkey TestimonialScreenshot of Unified Experience