TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CyberHoot

    Score9.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    CyberHoot is presented as a simple, fast and effective employee Security Training Platform from the company of the same name headquartered in Portsmouth. The platform includes 700+ Training Videos, 25+ Policy Templates, and Phish Testing.

    $0

    per month per user

    iContact

    Score6.8 out of 10
    N/AiContact is an email marketing solution that was acquired by Vocus in 2012. The product is integrated with Facebook and Twitter and is aimed at SMBs with unlimited sending as a key feature.

    $14

    per month

    Pricing
    CyberHootiContact
    Editions & Modules
    Autopilot
    $199
    per month Flat rate for 2500 users.
    Partner
    $249
    per month per installation
    1500 Users
    $15.00
    per month
    2500 Users
    $25.00
    per month
    5000 Users
    $45.00
    per month
    Offerings
    Pricing Offerings
    CyberHootiContact
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CyberHootiContact
    Considered Both Products
    CyberHoot
    No answer on this topic
    iContact
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    CyberHootiContact
    Security
    Comparison of Security features of CyberHoot and iContact
    Feature
    CyberHoot
    9.4
    10 Ratings
    8% above category average
    iContact
    -
    Ratings
    Single sign-on capability9.46 Ratings00 Ratings
    Role-based user permissions9.310 Ratings00 Ratings
    Security Awareness Training
    Comparison of Security Awareness Training features of CyberHoot and iContact
    Feature
    CyberHoot
    9.2
    10 Ratings
    7% above category average
    iContact
    -
    Ratings
    Training Content Library9.310 Ratings00 Ratings
    Multilingual Training Content9.35 Ratings00 Ratings
    Training Gamification9.27 Ratings00 Ratings
    Industry-Specific Security Training8.98 Ratings00 Ratings
    Individualized Security Training Plans9.29 Ratings00 Ratings
    Phishing Simulations9.49 Ratings00 Ratings
    Security Reporting9.49 Ratings00 Ratings
    Integration with Security Tech Stack9.37 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of CyberHoot and iContact
    Feature
    CyberHoot
    -
    Ratings
    iContact
    6.6
    26 Ratings
    20% below category average
    WYSIWYG email editor00 Ratings7.024 Ratings
    Dynamic content00 Ratings7.021 Ratings
    Ability to test dynamic content00 Ratings5.021 Ratings
    Landing pages00 Ratings7.014 Ratings
    A/B testing00 Ratings5.017 Ratings
    Mobile optimization00 Ratings7.021 Ratings
    Email deliverability reporting00 Ratings7.025 Ratings
    List management00 Ratings8.025 Ratings
    Triggered drip sequences00 Ratings6.015 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of CyberHoot and iContact
    Feature
    CyberHoot
    -
    Ratings
    iContact
    8.0
    26 Ratings
    5% above category average
    Dashboards00 Ratings8.026 Ratings
    Standard reports00 Ratings8.025 Ratings
    Custom reports00 Ratings8.015 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of CyberHoot and iContact
    Feature
    CyberHoot
    -
    Ratings
    iContact
    7.0
    1 Ratings
    15% below category average
    URL Validation00 Ratings7.01 Ratings
    Link Tracking00 Ratings7.01 Ratings
    Image Validation00 Ratings7.01 Ratings
    Inbox Display00 Ratings7.01 Ratings
    Email Accessibility Tools00 Ratings7.01 Ratings
    Spelling and Grammar Check00 Ratings7.01 Ratings
    Spam Testing00 Ratings7.01 Ratings
    Email Previews00 Ratings7.01 Ratings
    Best Alternatives
    CyberHootiContact
    Small Businesses
    No answers on this topic
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Hoxhunt
    Score8.9 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    Proofpoint Security Awareness Training
    Score10 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CyberHootiContact
    Likelihood to Recommend
    9.3
    (12 ratings)
    8.0
    (45 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    3.4
    (19 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (6 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.9
    (9 ratings)
    Online Training
    -
    (0 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.5
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    CyberHootiContact
    Likelihood to Recommend
    CyberHoot
    CyberHoot's free individual training is great for improving individual cybersecurity knowledge and skills. They offer a plethora of very critical solution to Businesses that include but is not limited to training, policy management, phish training/testing, Dark Web Monitoring, etc. By providing the tools for navigating cyber threats and risks companies can better protect their critical Business environment organization.
    Read full review
    iContact
    I would only recommend it if someone was a small business. I think they are the best suited for companies who will send out a coupon or offer here and there. The most recent updates made it more complicated to use for more complicated processes. It is easy to train someone on the program, and so quick to learn. But I would also only stick to the simpler things. I also think the colorful templates are great, and show great creativity. But again, it is hard to justify recommending the program when it isn't WYSIWYG.
    Incentivized
    Read full review
    Pros
    CyberHoot
    • Easy to understand training videos that are brief yet impactful
    • easy access and flexible options for testing
    • Only six test questions for mastery of content with opportunity to retake
    • great graphics and audio on the videos
    • relevant and effective training content
    • Excellent training for busy employees
    Read full review
    iContact
    • Contact management. iContact is really great for entering all your contact. You are able to put them onto different lists, and let them choose which lists they would like to be a part of as well. There are many data fields provided to fill in information.
    • Emailing. We use the email feature at least once a month. They are always improving and adding new features, which is very helpful in presenting content in a new and exciting way to our readers. There are many options with remade templates and themes, or you can add your own.
    • Insights. It is really helpful being able to have the data to see what is working and what isn't. It is nice to be able to go back and see how things went in the past compared to now. Opens, clicks, shares, etc.
    Incentivized
    Read full review
    Cons
    CyberHoot
    • I'd like to see the feedback change a little when I get a question wrong on the test. It can be a little confusing, but certainly not a game-changer.
    Read full review
    iContact
    • We also would like to send transactional messages which don't require an opt-out, this is a challenge with iContact. (May be a feature with pro?)
    • The regular version of iContact doesn't support event management or logic flows for automated messaging.
    • Custom form fields have limited field type options (can't build a drop-down).
    Incentivized
    Read full review
    Likelihood to Renew
    CyberHoot
    No answers on this topic
    iContact
    iContact has been a quick and easy way to send any announcements and news directly to email and social media subscribers. Its tracking and reporting capabilities turn a simple email into a marketing campaign that can be used as a tool to efficiently gauge reader response and customer satisfaction, and ultimately to reach potential customers. The consistency and excellent customer service is what makes this program a pleasant experience.
    Read full review
    Usability
    CyberHoot
    No answers on this topic
    iContact
    I rate iContact as an easy to use program due to its user friendly dashboard and user interface. Most companies of small to medium size do not have a dedicated marketer, therefore it is someone multitasking who may or may not have this kind of experience. iContact makes it relatively simple and can actually expand one's knowledge in the area of business promotion.
    Incentivized
    Read full review
    Reliability and Availability
    CyberHoot
    No answers on this topic
    iContact
    iContact is regularly up and running. Only once has it been unavailable for maintenance, which is to be expected and even desired for optimal performance when needed.
    Read full review
    Support Rating
    CyberHoot
    No answers on this topic
    iContact
    They have always been responsive to any issues or concerns that have arisen with our account. Our customer account manager participates in our monthly county-wide communicators meetings via telephone to ensure that we are getting the most from the service. He also analyzes our lists to help us weed out inactive contacts.
    Incentivized
    Read full review
    Online Training
    CyberHoot
    No answers on this topic
    iContact
    The templates are difficult to customize, and they don't render well in email platforms
    Read full review
    Implementation Rating
    CyberHoot
    No answers on this topic
    iContact
    i wouldn't be using it if i wasn't satisfied. time is money
    Read full review
    Alternatives Considered
    CyberHoot
    I enjoyed the cybersecurity training provided by CyberHoot and felt that it had a lot to offer. Cybersecurity professionals, as well as non-cyber security professionals, would both benefit from the content. I've personally utilized several different platforms for security awareness training and feel that the content, presentation, videos, and gamification help CyberHoot to edge out the competition.
    Read full review
    iContact
    I didn't have a say in the decision because I wasn't with the company at the time. I listed HubSpot here because I know we used it in conjunction with iContact for email automation, but HubSpot Email was only recently built-out to the point where it is today. Now, iContact and HubSpot are no longer integrated.
    Read full review
    Scalability
    CyberHoot
    No answers on this topic
    iContact
    iContact stays the same with the number of users added or taken away. It certainly remains reliable despite increased usage, and so, can be considered scaleable in that aspect.
    Read full review
    Return on Investment
    CyberHoot
    • I signed up for the individual training and found the content, training, and testing to be highly beneficial
    • As an employee of a large financial institution I can see the value in the corporate offerings they have to proactively train and empower employees with cybersecurity knowledge.
    Read full review
    iContact
    • We have a template for webinars that we send every month. We just edit it and send. This couldn't be easier (once you know where to find it).
    • We like the breakdown of statistics in the dashboard. They're easy to read.
    • iContact isn't a comprehensive solution, so it is only one of a few products we use for marketing.
    Incentivized
    Read full review
    ScreenShots