What users are saying about
21 Ratings
66 Ratings
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
66 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

  • Databox ranks higher in 2 feature sets: BI Standard Reporting, Ad-hoc Reporting
  • Cyfe, by Traject ranks higher in 2 feature sets: Report Output and Scheduling, Data Discovery and Visualization

BI Standard Reporting

9.3

Databox

93%
7.0

Cyfe

70%
Databox ranks higher in 2/3 features

Pixel Perfect reports

10.0
100%
5 Ratings
6.8
68%
17 Ratings

Customizable dashboards

8.9
89%
8 Ratings
5.1
51%
27 Ratings

Report Formatting Templates

8.9
89%
8 Ratings
9.0
90%
20 Ratings

Ad-hoc Reporting

8.6

Databox

86%
8.5

Cyfe

85%
Databox ranks higher in 2/4 features

Drill-down analysis

8.0
80%
6 Ratings
8.7
87%
15 Ratings

Formatting capabilities

8.9
89%
8 Ratings
8.1
81%
20 Ratings

Integration with R or other statistical packages

7.9
79%
3 Ratings
10.0
100%
9 Ratings

Report sharing and collaboration

9.5
95%
8 Ratings
7.0
70%
25 Ratings

Report Output and Scheduling

8.3

Databox

83%
9.1

Cyfe

91%
Cyfe, by Traject ranks higher in 4/5 features

Publish to Web

8.9
89%
6 Ratings
10.0
100%
14 Ratings

Publish to PDF

8.9
89%
7 Ratings
9.9
99%
20 Ratings

Report Versioning

7.7
77%
4 Ratings
6.8
68%
9 Ratings

Report Delivery Scheduling

8.9
89%
8 Ratings
10.0
100%
16 Ratings

Delivery to Remote Servers

7.1
71%
3 Ratings
9.0
90%
4 Ratings

Data Discovery and Visualization

7.8

Databox

78%
8.9

Cyfe

89%
Cyfe, by Traject ranks higher in 2/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

8.4
84%
6 Ratings
8.0
80%
17 Ratings

Location Analytics / Geographic Visualization

7.0
70%
4 Ratings
8.6
86%
14 Ratings

Predictive Analytics

7.9
79%
5 Ratings
10.0
100%
8 Ratings

Access Control and Security

Databox

Feature Set Not Supported
N/A
8.6

Cyfe

86%
Cyfe, by Traject ranks higher in 4/4 features

Multi-User Support (named login)

N/A
0 Ratings
10.0
100%
20 Ratings

Role-Based Security Model

N/A
0 Ratings
6.3
63%
14 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings
8.4
84%
16 Ratings

Single Sign-On (SSO)

N/A
0 Ratings
9.7
97%
6 Ratings

Mobile Capabilities

Databox

Feature Set Not Supported
N/A
9.3

Cyfe

93%
Cyfe, by Traject ranks higher in 3/3 features

Responsive Design for Web Access

N/A
0 Ratings
9.4
94%
18 Ratings

Mobile Application

N/A
0 Ratings
10.0
100%
5 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

N/A
0 Ratings
7.7
77%
13 Ratings

Application Program Interfaces (APIs) / Embedding

Databox

Feature Set Not Supported
N/A
8.4

Cyfe

84%
Cyfe, by Traject ranks higher in 6/6 features

REST API

N/A
0 Ratings
8.6
86%
4 Ratings

Javascript API

N/A
0 Ratings
10.0
100%
2 Ratings

iFrames

N/A
0 Ratings
10.0
100%
4 Ratings

Java API

N/A
0 Ratings
10.0
100%
2 Ratings

Themeable User Interface (UI)

N/A
0 Ratings
5.9
59%
4 Ratings

Customizable Platform (Open Source)

N/A
0 Ratings
5.8
58%
3 Ratings

Attribute Ratings

  • Databox is rated higher in 1 area: Usability
  • Cyfe, by Traject is rated higher in 1 area: Support Rating
  • Databox and Cyfe, by Traject are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Databox

80%
8 Ratings
8.0

Cyfe

80%
29 Ratings

Likelihood to Renew

Databox

N/A
0 Ratings
9.4

Cyfe

94%
9 Ratings

Usability

9.0

Databox

90%
1 Rating
7.0

Cyfe

70%
3 Ratings

Support Rating

9.8

Databox

98%
6 Ratings
10.0

Cyfe

100%
3 Ratings

Implementation Rating

Databox

N/A
0 Ratings
10.0

Cyfe

100%
3 Ratings

Likelihood to Recommend

Databox

I believe Databox can be an asset for any company. We are a small company, but I can see the value for large companies too. Databox is a great fit for departments or organizations that need to put their data into a readable form without needing a ton of reports. Databox allows you to save time and put together a nice report without having to do too much extra work. Once it is set up, it basically runs on its own at the frequency you set. I personally receive a daily report and have it sent to the respective people on the day of our meeting so we can quickly review it.
Read full review

Traject

Cyfe might be for you if you are looking for a cost-effective way to display all of your marketing metrics in one place. If you are looking for a detailed, fine-tuned, niche, or extremely specific metrics, this might not be the best solution. Cyfe is good for a general health check-up of marketing, but not a finely tuned examination.
Read full review

Pros

Databox

  • Create dashboards from a variety of data sources.
  • Set & track goals based on the data and metrics provided.
  • Send alerts and scorecard updates to Slack and email automatically.
Read full review

Traject

  • Has preset metric groups that pull similar stats together in one "bucket" saving you the time of setting up each stat-line one by one
  • Allows you to easily adjust the timeframe for what stats you want to see, so you can find YOY stats or just last month's stats rather quickly
  • Colored visualizations of stats make it easy to notice when campaigns are taking off
Read full review

Cons

Databox

  • Some types of data can only be reported on for 1-2 months back. Unless I'm misunderstanding the function of the software this seems really weird. I can't figure out how to report on Activities more than 2 months ago
Read full review

Traject

  • I'd love to see additional functionality to customize colors. The light/dark option is very nice, but a little more flexibility in the colors would go a long way, especially if it was possible at the dashboard level rather than just the account level. Along the same lines, being able to customize the charts a little more, for example being able to show an x-axis on single data type graphs, could make them easier to read in some cases.
  • Being able to choose to report on converted clicks or conversions in AdWords would be helpful.
  • Needs the ability to show the date range on the shared URL dashboards. Would be even better if the date range was adjustable on that view, too.
Read full review

Pricing Details

Databox

Starting Price

Editions & Modules

Databox editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Cyfe

    Starting Price

    $29 Monthly or Annually

    Editions & Modules

    Cyfe editions and modules pricing
    EditionModules
    Solo$291
    Pro$492
    Premier$89+3
    Agency$1504

    Footnotes

    1. Monthly or Annually
    2. Monthly or Annually
    3. Monthly or Annually
    4. Monthly or Annually

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Databox

    No answers on this topic

    Traject

    It has become a part of our internal tools so unless a competitor comes out with similar functionality as a similar price point it is unlikely that we would not renew. One area that would cause us not to renew would be if a competing service came out with more third-party integrations that match our needs. Price at this point is no longer an issue as it would allow us to automate a somewhat manual process that we have now connecting Cyfe widgets to Google Sheets.
    Read full review

    Usability

    Databox

    Databox is an intuitive, well-designed platform that can be used by non-technical marketers. It is easy to learn, and while set up takes time, usability is high and the team has enjoyed creating custom dashboards and clients have also given us great feedback regarding its usability and value. While other BI tools are much more complex to navigate, Databox is a breeze.
    Read full review

    Traject

    I gave it a rating of 7 because it does a good job at what it does, but there are missing that are missing which I would have benefited from. For instance, if I was able to drill down more on the specific metrics I was able to see, that would have been helpful.
    Read full review

    Support Rating

    Databox

    I have really enjoyed using Databox and have seen the value of it in many ways. They also continue to improve the functions of it and grow their integrations and templates. I look forward to continuing to use Databox in the future, potentially even finding ways to incorporate it into other departments to help them with reporting as well.
    Read full review

    Traject

    Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
    Read full review

    Implementation Rating

    Databox

    No answers on this topic

    Traject

    Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
    Read full review

    Alternatives Considered

    Databox

    Databox is unique in its ability to report from multiple data sources. Google Analytics is the standard when it comes to web metrics, but it's just one of the tools that integrates with Databox. Tableau is fantastic for data visualizations and reporting, but it's much more expensive than Databox, so it's not ideal for everyone. Tableau is also superior with customization
    Read full review

    Traject

    The Salesforce dashboard is comparably flexible and intuitive, but designed more to its internal CRM focus. SumAll shares the social media dashboard capabilities, but lacks all others. Its interesting feature is side-by-side graph analysis for cross-channel performance. Cyfe might borrow from SumAll's default weekly email summary of performance from the dashboard, but implementation could be too complex. Nuvi dashboard is exclusively for social media marketing, but lacks Cyfe's flexibility for third party integration and window customization settings.
    Read full review

    Return on Investment

    Databox

    • It has helped us to show our value to clients
    • Easily digestible dashboards make it easy to understand what you're looking at
    Read full review

    Traject

    • Cyfe allows us to provide real time data to our clients
    • Cyfe allows us to provide detailed analytics to our clients showing actual results
    • Cyfe reduced our need to provide monthly "reports" to our marketing clients
    • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
    Read full review

    Add comparison