Datto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.
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Dell Avamar
Score 6.8 out of 10
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Dell Avamar is a hardware and software data backup and deduplication product. It provides protection and recovery through a complete software and hardware solution when paired with Dell Data Domain for virtual environments, remote offices, enterprise apps, NAS servers, and desktops/laptops.
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Pricing
Datto SIRIS
Dell Avamar
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Datto SIRIS
Dell Avamar
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.
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More Pricing Information
Community Pulse
Datto SIRIS
Dell Avamar
Considered Both Products
Datto SIRIS
Verified User
Technician
Chose Datto SIRIS
Compared to Solarwinds or EMC Avamar, Datto is more improved, and it's much better at business continuity. Both tools are only cloud-based backup services, but Datto has the option of the local backups as well, which is more efficient for disaster scenarios. Datto has many more …
Unfortunately, Avamar has stayed behind solutions like Solarwinds Backup and Datto in many different things, like the management of the applications being only desktop, the old fashion interfaces and configurations and specially the fact that it doesn't work as a business …
EMC Avamar offers backup and recovery for desktops and laptops, allowing users to extend the power of Avamar "deduplication" backup software with the aim of eliminating the risk of data loss. Backup processes are performed automatically and in the background to ensure …
Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
This software is well suited for companies that want to be very in control of their backups but need a simple tool. It could be convenient for them to just buy their own node, locate it in a different location, and set up the jobs for their machines to backup to the cloud with the specific plugins. However, it would not be convenient for companies looking to have a tool that needs to be secure and compliant, and that need to have different other options for business continuity.
Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
Avamar performs data deduplication on the remote host. This greatly reduces the amount of traffic that each backup requires. This even applies to the virtual environment through change block tracking. Backup times are reduced from hours to minutes.
The management interface makes it easy to configure and maintain data retention periods. Many times certain data must be kept for an extended period of time. There is a specific menu for managing retention periods.
The system is able to recover itself from a hard failure with virtually no loss of backups. There is a checkpoint taken each day that provides a recovery point in the event of a catastrophic failure. Since this is a node based system, the loss of more than one node could require a recovery be performed.
While another grid must be purchased, the replication utility allows all backups to be replicated to another grid at a remote location. This ensures the resilience of the backups in the event there is the loss of the primary data center.
Also works on HCI devices performing image-level backups as in our primary data center environment
There is also now an All-in-One appliance for smaller locations
Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
The client interface has constant JAVA issues and can be slow and chunky. We have often had issues with current versions of JAVA breaking it so it will not even run.
The backup clients are split out for function. Although this makes them light, it also makes it cumbersome to upgrade clients. The naming scheme can also be confusing for the clients.
I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.
Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
Avamar has simplied the back up approach in their VE edition and is much easier to use than Data Protector. Backing up multiple VMs takes minutes instead of hours now. Creating policies, retentions, and schedules, is vastly improved and much easier.
In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees.
The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping.
