DCDial vs. Five9
DCDial vs. Five9
Product | Rating | Most Used By | Product Summary | Starting Price |
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DCDial | Small Businesses (1-50 employees) | DCDial is a cloud call center provider located in Atlanta, GA USA. As a full-featured call center platform, DCDial renders a spectrum of services. DCDial offers solutions for a number of industries including but not limited to e-commerce, financial, healthcare, real estate, travel, insurance industries. DCDial allows integration facilities into existing CRMs as well as its own Cloud API to run with existing system. The vendor states that DCDial offers affordable and flexible pricing plans… | N/A | |
Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A |
DCDial | Five9 | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | ||||||||||||||
More Pricing Information |
DCDial | Five9 | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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DCDial | Five9 | |
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Small Businesses | 8x8 Contact Center Score 7.7 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.1 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DCDial | Five9 | |
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Likelihood to Recommend | 9.5 (3 ratings) | 8.3 (36 ratings) |
Support Rating | 10.0 (1 ratings) | 8.0 (8 ratings) |
DCDial | Five9 | |
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Likelihood to Recommend | DCDial | Five9 |
Pros | DCDial | Five9 |
Cons | DCDial | Five9 |
Support Rating | DCDial | Five9 |
Alternatives Considered | DCDial | Five9 |
Return on Investment | DCDial | Five9 |
ScreenShots | DCDial Screenshots | Five9 Screenshots |