Likelihood to Recommend This software is well suited for companies that want to be very in control of their backups but need a simple tool. It could be convenient for them to just buy their own node, locate it in a different location, and set up the jobs for their machines to backup to the cloud with the specific plugins. However, it would not be convenient for companies looking to have a tool that needs to be secure and compliant, and that need to have different other options for business continuity.
Read full review No need for level 3 backup engineers, with common sense the platform is useable for level 1-3. Keepit takes care of the hassle, no sizing of storage, complicated connectors, or whatever. Point and back up and let it do its job.
Read full review Pros Avamar performs data deduplication on the remote host. This greatly reduces the amount of traffic that each backup requires. This even applies to the virtual environment through change block tracking. Backup times are reduced from hours to minutes. The management interface makes it easy to configure and maintain data retention periods. Many times certain data must be kept for an extended period of time. There is a specific menu for managing retention periods. The system is able to recover itself from a hard failure with virtually no loss of backups. There is a checkpoint taken each day that provides a recovery point in the event of a catastrophic failure. Since this is a node based system, the loss of more than one node could require a recovery be performed. While another grid must be purchased, the replication utility allows all backups to be replicated to another grid at a remote location. This ensures the resilience of the backups in the event there is the loss of the primary data center. Also works on HCI devices performing image-level backups as in our primary data center environment There is also now an All-in-One appliance for smaller locations Read full review The initial setup is easy and straightforward. The GUI is very easy to use and you can select and restore the data you need very fast. The restoration of data is very fast. The support team is very helpful in case any problems arise. Read full review Cons The client interface has constant JAVA issues and can be slow and chunky. We have often had issues with current versions of JAVA breaking it so it will not even run. The backup clients are split out for function. Although this makes them light, it also makes it cumbersome to upgrade clients. The naming scheme can also be confusing for the clients. Read full review Providing more information on an ongoing restore job. Once you begin a restore or a data import, it seems to be impossible to see which user account that job is tied to. Its job percentages seem to be drastically inaccurate. It will say a job is 76% complete even though it has only restored 484MB of 8GB - but this is just a little annoying and not a real problem. Read full review Likelihood to Renew I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.
Read full review until now, we are not planning to change to another product. the Office365 new inbuild data backup does not reach the capability of keepit so far.
Read full review Usability The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled
Read full review Pretty easy to use and setup the backup. For restore there are some limitations and maybe sometimes its not clear how the result will look like in case of folder structure in exchange, especially when merging mailboxes.
Read full review Support Rating Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.
Read full review Support helped us to set up SSO and MFA with our Azure AD Accounts. Once when the backup was failing, they could help us to investigate the reason and find a stale account that was preventing the backup. They are really concerned that the backup works and not only want to close the ticket like other support hotlines.
Read full review Implementation Rating easy to implement, easy to use, runs smoothly
Read full review Alternatives Considered Avamar has simplied the back up approach in their VE edition and is much easier to use than
Data Protector . Backing up multiple VMs takes minutes instead of hours now. Creating policies, retentions, and schedules, is vastly improved and much easier.
Read full review Veeam is our current backup supplier for on-prem infrastructure, whilst we are aiming to reduce and move fully cloud in the next 12 months, we anticipate a bigger investment in keepit as this is more favorable for us.
Read full review Return on Investment Absolute Zero ROI This appliance does not work in its current state and to update we need to wait 2-3 months Can't wait to get rid of it and replace it with something else. (not even sure if we will be able to get it running before that) [I think] this is one of the worst mistakes we made Read full review User productivity increase when the users didn't need to manually recreate data when it was lost. Estimation of past cases: 100,000 $ per year Company blackout on disasters: pricelessly :-) Admin cost reduction, no more tape changes and storage costs: 10,000 $ per year Read full review ScreenShots