What users are saying about
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108 Ratings

DemandTools

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108 Ratings
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Score 8.7 out of 100
4 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

DemandTools

With a few small exceptions, DemandTools does everything that Apex Data Loader and Workbench do for uploading and updating records and does it with an easier-to-learn, feature-rich, guided interface. (And no annoying package installs like the Apex loader.) It doesn't handle querying of deleted records (at least that I am aware of), though it's the only tool I use for batch restoring of RecordIDs if you have them archived or if you query them from Apex Data Loader. I don't use the duplicate management features personally, but our organization uses them extensively on a daily basis.
Brian Degon | TrustRadius Reviewer

IBM InfoSphere QualityStage

Standardization of data using rules for names and addresses. Possibility of building our own rules to standardize other data. Contruction of complex rules of matching and consolidation of data. Native integration with ETL tools and data governance.
Gonzalo Angeleri | TrustRadius Reviewer

Feature Rating Comparison

Data Quality

DemandTools
IBM InfoSphere QualityStage
8.1
Data source connectivity
DemandTools
IBM InfoSphere QualityStage
9.0
Data profiling
DemandTools
IBM InfoSphere QualityStage
7.3
Master data management (MDM) integration
DemandTools
IBM InfoSphere QualityStage
8.0
Data element standardization
DemandTools
IBM InfoSphere QualityStage
8.0
Match and merge
DemandTools
IBM InfoSphere QualityStage
7.3
Address verification
DemandTools
IBM InfoSphere QualityStage
9.0

Pros

DemandTools

  • Report/Find IDs is the hidden gem of DemandTools. It is basically a super fast vlookup against your entire database. Easily add data to a report or find the records that match a list. I used this feature extensively when migrating data to a new org to do a compare numbers.
  • Data export by object is so easy and the ability to pull data from any related object is powerful. I find myself using data export more then running reports in SF because it's so much faster and hugely flexible.
  • Every module has clear steps and in-line help.
Laura Straub | TrustRadius Reviewer

IBM InfoSphere QualityStage

  • Create rules
  • Standardization and normalization of data
  • Integration with DataStage
Anonymous | TrustRadius Reviewer

Cons

DemandTools

  • Cannot run on Mac (we have to do all work through a VM which often involves transferring files back and forth and causes issues with scheduled jobs).
  • My Marketing counterpart has expressed concerns over functionality (has had issues with scheduled jobs, the title normalization, and is looking at similar platforms that also allow for lead routing).
  • UI while functional is inferior to many other platforms I've reviewed. I've used DemandTools for many years at my past company, so I've not had issues but it's been difficult for my counterpart to adapt to the interface.
Anonymous | TrustRadius Reviewer

IBM InfoSphere QualityStage

  • Should include all the data profiling functionality
  • Better features to tune matching capability
  • Include AI to automatically recommend actions to improve processes
Gonzalo Angeleri | TrustRadius Reviewer

Likelihood to Renew

DemandTools

DemandTools 7.7
Based on 12 answers
It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
Anonymous | TrustRadius Reviewer

IBM InfoSphere QualityStage

No score
No answers yet
No answers on this topic

Usability

DemandTools

DemandTools 7.3
Based on 5 answers
Allows for control in uploading lists, saved processes for checking duplicate records.

Allows for backup files and quick reverts if something goes wrong.

Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

Automated processes for set and forget hygiene tasks
Anonymous | TrustRadius Reviewer

IBM InfoSphere QualityStage

No score
No answers yet
No answers on this topic

Reliability and Availability

DemandTools

DemandTools 8.2
Based on 1 answer
have not had any issues
Anonymous | TrustRadius Reviewer

IBM InfoSphere QualityStage

No score
No answers yet
No answers on this topic

Performance

DemandTools

DemandTools 5.5
Based on 2 answers
DemandTools is a bit clunky and slow at times
Anonymous | TrustRadius Reviewer

IBM InfoSphere QualityStage

No score
No answers yet
No answers on this topic

Support Rating

DemandTools

DemandTools 9.0
Based on 10 answers
Support can be slow so do not expect quick turn for urgent issues.
Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
The training webinars help with the basics but not much if you need advanced functionality.
Anonymous | TrustRadius Reviewer

IBM InfoSphere QualityStage

No score
No answers yet
No answers on this topic

Online Training

DemandTools

DemandTools 8.5
Based on 2 answers
The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
Steven Steier | TrustRadius Reviewer

IBM InfoSphere QualityStage

No score
No answers yet
No answers on this topic

Implementation Rating

DemandTools

DemandTools 5.0
Based on 8 answers
I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
Steven Steier | TrustRadius Reviewer

IBM InfoSphere QualityStage

No score
No answers yet
No answers on this topic

Alternatives Considered

DemandTools

It has been years since we looked at other tools, and while I know we reviewed four different solutions when we picked Demand Tools, it has been so long I don't remember who. We are so happy with the product, we have not gone to search for any other alternatives since we started using it over 5 years ago.
Anonymous | TrustRadius Reviewer

IBM InfoSphere QualityStage

It is a robust tool. It can be integrated with several DB. It works very well with DS. You can create your rules, and define the percentage of standardization or normalization
Anonymous | TrustRadius Reviewer

Scalability

DemandTools

DemandTools 5.5
Based on 1 answer
it has worked just fine for our purposes, but I can not speak to its scalability
Anonymous | TrustRadius Reviewer

IBM InfoSphere QualityStage

No score
No answers yet
No answers on this topic

Return on Investment

DemandTools

  • Time saving: It can get the jobs done quicker than human processing can.
  • Increased office productivity: Not having people doing these data changes means they can focus on other work while DemandTools is running.
  • Makes repeating complex tasks easy: DemandTools makes it easy to save a configuration so that a less tech-savvy staff member can run a complex data update on a routine basis, with minimal support needed from tech staff.
Anonymous | TrustRadius Reviewer

IBM InfoSphere QualityStage

  • Improving Data Quality
  • Reducing costs due to better Data Quality
  • Single view of customer / product
  • Better data governance
Gonzalo Angeleri | TrustRadius Reviewer

Pricing Details

DemandTools

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

IBM InfoSphere QualityStage

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

DemandTools
8.7
IBM InfoSphere QualityStage
9.0

Likelihood to Renew

DemandTools
7.7
IBM InfoSphere QualityStage

Usability

DemandTools
7.3
IBM InfoSphere QualityStage

Reliability and Availability

DemandTools
8.2
IBM InfoSphere QualityStage

Performance

DemandTools
5.5
IBM InfoSphere QualityStage

Support Rating

DemandTools
9.0
IBM InfoSphere QualityStage

Online Training

DemandTools
8.5
IBM InfoSphere QualityStage

Implementation Rating

DemandTools
5.0
IBM InfoSphere QualityStage

Scalability

DemandTools
5.5
IBM InfoSphere QualityStage

Add comparison