DemandTools vs. ScaleXP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DemandTools
Score 9.8 out of 10
N/A
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.N/A
ScaleXP
Score 0.0 out of 10
Small Businesses (1-50 employees)
ScaleXP provides a comprehensive financial reporting platform for B2B subscription or SaaS companies. Key features include: Consolidated SaaS metrics across all countries, business units and reporting entities Dynamic dashboards built using AI prompts Ability to build reports using ERP and CRM data, including the ability to link directly to general ledger level detail or specific sales pipelines Renewal tracking and contract…
$350
per month per installation
Pricing
DemandToolsScaleXP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DemandToolsScaleXP
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$1,000 one-time fee
Additional Details
More Pricing Information
Community Pulse
DemandToolsScaleXP
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User Ratings
DemandToolsScaleXP
Likelihood to Recommend
8.7
(117 ratings)
-
(0 ratings)
Likelihood to Renew
9.9
(16 ratings)
-
(0 ratings)
Usability
7.8
(6 ratings)
-
(0 ratings)
Availability
9.8
(2 ratings)
-
(0 ratings)
Performance
8.5
(3 ratings)
-
(0 ratings)
Support Rating
9.0
(5 ratings)
-
(0 ratings)
Online Training
8.5
(2 ratings)
-
(0 ratings)
Implementation Rating
6.9
(6 ratings)
-
(0 ratings)
Configurability
7.5
(2 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.5
(2 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
DemandToolsScaleXP
Likelihood to Recommend
Validity
DemandTools is perfect for any system that constantly adds new records to its database. For example, in higher education, we are constantly purchasing search names from various vendors and DemandTools allows us to make sure we are not doubling up on the same records. It saves us money in the long run as we are not mailing out multiple copies of our brochures to the same person.
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ScaleXP
No answers on this topic
Pros
Validity
  • PowerGrid can review and make the updates simultaneously.
  • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
  • BulkBackup [is] just one click, majority data got updated.
  • Scenarios save a lot of time for similar working load.
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ScaleXP
No answers on this topic
Cons
Validity
  • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
  • Some features aren't user intuitive and it takes a while to learn.
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ScaleXP
No answers on this topic
Likelihood to Renew
Validity
It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
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ScaleXP
No answers on this topic
Usability
Validity
Allows for control in uploading lists, saved processes for checking duplicate records.

Allows for backup files and quick reverts if something goes wrong.

Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

Automated processes for set and forget hygiene tasks
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ScaleXP
No answers on this topic
Reliability and Availability
Validity
There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
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ScaleXP
No answers on this topic
Performance
Validity
DemandTools is a bit clunky and slow at times
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ScaleXP
No answers on this topic
Support Rating
Validity
Support can be slow so do not expect quick turn for urgent issues.
Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
The training webinars help with the basics but not much if you need advanced functionality.
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ScaleXP
No answers on this topic
Online Training
Validity
The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
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ScaleXP
No answers on this topic
Implementation Rating
Validity
I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
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ScaleXP
No answers on this topic
Alternatives Considered
Validity
Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
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ScaleXP
No answers on this topic
Scalability
Validity
It's done everything we've needed it to do.
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ScaleXP
No answers on this topic
Return on Investment
Validity
  • It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
  • We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
  • Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
  • The return on investment isn't easily quantifiable but it is FELT in our department.
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ScaleXP
No answers on this topic
ScreenShots

DemandTools Screenshots

Screenshot of DemandTools Home ScreenScreenshot of Modify FormulaScreenshot of Data Quality Automation

ScaleXP Screenshots

Screenshot of the ERP and CRM platforms that can integrate data with ScaleXP:  Xero, QuickBooks, Zoho, Salesforce, Pipedrive, Hubspot, and Stripe.Screenshot of the SaaS metrics tracked by ScaleXP, across countries, currencies and legal entities from MRR and ARR to acquisition cost and Net Dollar Retention.Screenshot of ScaleXP's forecasting capabilities: MRR or revenue from all of the data in a connected ERP and CRM systems including new business deals, pending renewals, contracted revenue. Data is displayed in aggregate and supports drill down to the deal level.Screenshot of ScaleXP's automate revenue recognition, which uses machine learning algorithms that read and process data and text on invoices. This functionality can be used in combination with or without a CRM connection.Screenshot of ScaleXP's budget tracking, which targets across ERP and CRM systems.