DemandTools vs. TIBCO MDM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DemandTools
Score 9.4 out of 10
N/A
DemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.N/A
TIBCO MDM
Score 9.0 out of 10
N/A
TIBCO MDM is a master data management platform.N/A
Pricing
DemandToolsTIBCO MDM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DemandToolsTIBCO MDM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
DemandToolsTIBCO MDM
Small Businesses
Dataloader.io
Dataloader.io
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
IBM InfoSphere Information Server
IBM InfoSphere Information Server
Score 8.2 out of 10
Informatica Customer 360 for Salesforce
Informatica Customer 360 for Salesforce
Score 7.8 out of 10
Enterprises
IBM InfoSphere Information Server
IBM InfoSphere Information Server
Score 8.2 out of 10
Winshuttle
Winshuttle
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DemandToolsTIBCO MDM
Likelihood to Recommend
8.7
(117 ratings)
8.6
(9 ratings)
Likelihood to Renew
9.9
(16 ratings)
-
(0 ratings)
Usability
7.8
(6 ratings)
-
(0 ratings)
Availability
9.8
(2 ratings)
-
(0 ratings)
Performance
8.5
(3 ratings)
10.0
(2 ratings)
Support Rating
9.0
(5 ratings)
-
(0 ratings)
Online Training
8.5
(2 ratings)
-
(0 ratings)
Implementation Rating
6.9
(6 ratings)
-
(0 ratings)
Configurability
7.5
(2 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.5
(2 ratings)
9.3
(2 ratings)
Vendor post-sale
9.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
DemandToolsTIBCO MDM
Likelihood to Recommend
Validity
DemandTools is perfect for any system that constantly adds new records to its database. For example, in higher education, we are constantly purchasing search names from various vendors and DemandTools allows us to make sure we are not doubling up on the same records. It saves us money in the long run as we are not mailing out multiple copies of our brochures to the same person.
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TIBCO Software Inc.
TIBCO MDM is one of the best programs that boost your computer skills and other elements to provide a professional experience to your entire work department, this program is a helping hand for the skills of each of its users since it also works to the growth of the company and the performance of your work tasks and data management is why it is always a pleasure to recommend it.
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Pros
Validity
  • PowerGrid can review and make the updates simultaneously.
  • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
  • BulkBackup [is] just one click, majority data got updated.
  • Scenarios save a lot of time for similar working load.
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TIBCO Software Inc.
  • I like the approach to the cloud and database management and mobile systems.
  • The backend customizations of web pages and forms are really great.
  • The visualizations available to display data are great.
  • The support/tech is very great and always solution-oriented.
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Cons
Validity
  • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
  • Some features aren't user intuitive and it takes a while to learn.
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TIBCO Software Inc.
  • Onboarding process was a bit difficult.
  • data visualizations could have a better UI.
  • Dashboard sometimes seems crowded, so another UI issue.
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Likelihood to Renew
Validity
It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
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TIBCO Software Inc.
No answers on this topic
Usability
Validity
Allows for control in uploading lists, saved processes for checking duplicate records.

Allows for backup files and quick reverts if something goes wrong.

Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

Automated processes for set and forget hygiene tasks
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TIBCO Software Inc.
No answers on this topic
Reliability and Availability
Validity
There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
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TIBCO Software Inc.
No answers on this topic
Performance
Validity
DemandTools is a bit clunky and slow at times
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TIBCO Software Inc.
I give TIBCO MDM 10 out of 10 since on my end it has been easy to use due to it's easy to use and intuitive UI.
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Support Rating
Validity
Support can be slow so do not expect quick turn for urgent issues.
Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
The training webinars help with the basics but not much if you need advanced functionality.
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TIBCO Software Inc.
No answers on this topic
Online Training
Validity
The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
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TIBCO Software Inc.
No answers on this topic
Implementation Rating
Validity
I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
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TIBCO Software Inc.
No answers on this topic
Alternatives Considered
Validity
Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
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TIBCO Software Inc.
It is quite better than Microsoft Access, as Microsoft Access is an already known software to all which is simple, easy, and productive; many people want a change in the software which is already present in the PC, so I chose this software, which is totally different and better than ever, to be the simplest and the most productive and the most powerful data management software.
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Scalability
Validity
It's done everything we've needed it to do.
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TIBCO Software Inc.
As I said earlier it is used across the entire Techstars business unit but narrowing down to the marketing department it has been highly scalable in areas like
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Return on Investment
Validity
  • It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
  • We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
  • Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
  • The return on investment isn't easily quantifiable but it is FELT in our department.
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TIBCO Software Inc.
  • It is doing fairly well at keeping data consistent and is starting to allow us to find more issues with data.
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ScreenShots

DemandTools Screenshots

Screenshot of DemandTools Home ScreenScreenshot of Modify FormulaScreenshot of Data Quality Automation