What users are saying about
159 Ratings
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Score 8.9 out of 100
25 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • DemandTools is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

Likelihood to Recommend

8.7

DemandTools

87%
117 Ratings
8.5

Veritas NetBackup Appliance

85%
4 Ratings

Likelihood to Renew

9.9

DemandTools

99%
16 Ratings
8.0

Veritas NetBackup Appliance

80%
1 Rating

Usability

7.8

DemandTools

78%
6 Ratings

Veritas NetBackup Appliance

N/A
0 Ratings

Availability

9.7

DemandTools

97%
3 Ratings

Veritas NetBackup Appliance

N/A
0 Ratings

Performance

8.1

DemandTools

81%
5 Ratings

Veritas NetBackup Appliance

N/A
0 Ratings

Support Rating

9.0

DemandTools

90%
10 Ratings
7.3

Veritas NetBackup Appliance

73%
2 Ratings

Online Training

8.5

DemandTools

85%
2 Ratings

Veritas NetBackup Appliance

N/A
0 Ratings

Implementation Rating

6.0

DemandTools

60%
14 Ratings

Veritas NetBackup Appliance

N/A
0 Ratings

Configurability

7.5

DemandTools

75%
2 Ratings

Veritas NetBackup Appliance

N/A
0 Ratings

Ease of integration

9.0

DemandTools

90%
1 Rating

Veritas NetBackup Appliance

N/A
0 Ratings

Product Scalability

8.5

DemandTools

85%
2 Ratings

Veritas NetBackup Appliance

N/A
0 Ratings

Vendor post-sale

9.0

DemandTools

90%
1 Rating

Veritas NetBackup Appliance

N/A
0 Ratings

Vendor pre-sale

9.0

DemandTools

90%
1 Rating

Veritas NetBackup Appliance

N/A
0 Ratings

Likelihood to Recommend

Validity

DemandTools is perfect for any system that constantly adds new records to its database. For example, in higher education, we are constantly purchasing search names from various vendors and DemandTools allows us to make sure we are not doubling up on the same records. It saves us money in the long run as we are not mailing out multiple copies of our brochures to the same person.
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Veritas Technologies LLC

Seamless integration with NetBackup
Backup server, storage & de-duplication from one vendor
Scalable flexibility
Deploy across all environments - DC, VMs, remote office
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Pros

Validity

  • PowerGrid can review and make the updates simultaneously.
  • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
  • BulkBackup [is] just one click, majority data got updated.
  • Scenarios save a lot of time for similar working load.
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Veritas Technologies LLC

  • NetBackup Appliance is the best effective backup and restore solution out in the market for enterprise level.
  • Fastest deduplication available in the appliance.
  • First time ever V-ray implementation.
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Cons

Validity

  • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
  • Some features aren't user intuitive and it takes a while to learn.
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Veritas Technologies LLC

  • We cannot make an appliance in Cluster Mode.
  • Cost is little bit high for a medium size business.
  • Need to look for flash disks for OS for appliance which can perform with speed.
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Pricing Details

DemandTools

Starting Price

Editions & Modules

DemandTools editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Veritas NetBackup Appliance

    Starting Price

    Editions & Modules

    Veritas NetBackup Appliance editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Validity

      It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
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      Veritas Technologies LLC

      using Netbackup Appliance makes my work simple for Backup and Recovery .
      Read full review

      Usability

      Validity

      Allows for control in uploading lists, saved processes for checking duplicate records.

      Allows for backup files and quick reverts if something goes wrong.

      Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

      Automated processes for set and forget hygiene tasks
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      Veritas Technologies LLC

      No answers on this topic

      Reliability and Availability

      Validity

      There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
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      Veritas Technologies LLC

      No answers on this topic

      Performance

      Validity

      DemandTools is a bit clunky and slow at times
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      Veritas Technologies LLC

      No answers on this topic

      Support Rating

      Validity

      Support can be slow so do not expect quick turn for urgent issues.
      Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
      The training webinars help with the basics but not much if you need advanced functionality.
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      Veritas Technologies LLC

      Support is great so far.
      Read full review

      Online Training

      Validity

      The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
      Read full review

      Veritas Technologies LLC

      No answers on this topic

      Implementation Rating

      Validity

      I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
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      Veritas Technologies LLC

      No answers on this topic

      Alternatives Considered

      Validity

      Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
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      Veritas Technologies LLC

      1) Storage: Reduce storage cost by replacing with Veritas intelligent deduplication.
      2) Space
      Save valuable floor space by combining both the backup server and deduplication storage into one appliance.
      3) Power and Cooling
      As an ENERGY STAR compliant backup appliance, the NetBackup 5330 reduces floor space and power consumption, letting you to
      do more with your IT budget.
      4) Robust Greater performance compared to the NetBackup 5230: Up to 3X faster backup, 5.8X faster recovery, and 4.9X faster replication. 5) Greater density
      Delivers more TB per rack unit (RU) which reduces floor space requirements and lowers power and cooling costs.
      6) Intelligent end-to-end deduplication
      Reduces the size of backups by up to 50 times and network bandwidth utilization by up to 99 percent, so you can backup and replicate faster.
      7) Flexible deduplication options
      Deduplication at source, media server, or target; inline or post-process.
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      Scalability

      Validity

      It's done everything we've needed it to do.
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      Veritas Technologies LLC

      No answers on this topic

      Return on Investment

      Validity

      • It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
      • We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
      • Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
      • The return on investment isn't easily quantifiable but it is FELT in our department.
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      Veritas Technologies LLC

      • Improved operational efficiency.
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      Screenshots

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