Demodesk vs. Dialpad Sell

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Demodesk
Score 9.9 out of 10
N/A
Demodesk is designed to provide in-call assistance, meeting insights, and automated scheduling to help sales development representatives manage prospects and close deals.N/A
Dialpad Sell
Score 9.5 out of 10
N/A
Dialpad Sell is a phone system built for sales, with real-time coaching and CRM integrations. It features call analytics, voice intelligence with objection handling, call sentiment analysis for just-in-time coaching, and support for a range of headsets and phones.N/A
Pricing
DemodeskDialpad Sell
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DemodeskDialpad Sell
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DemodeskDialpad Sell
Features
DemodeskDialpad Sell
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Demodesk
-
Ratings
Dialpad Sell
8.0
22 Ratings
10% above category average
Contact preview00 Ratings8.021 Ratings
Dialer-CRM integration00 Ratings8.018 Ratings
Call notes & tags00 Ratings7.920 Ratings
Automatic call logging00 Ratings8.020 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Demodesk
-
Ratings
Dialpad Sell
8.4
22 Ratings
9% above category average
Outbound dialing00 Ratings8.022 Ratings
Inbound routing00 Ratings8.022 Ratings
Custom caller ID00 Ratings7.021 Ratings
Click-to-call00 Ratings9.020 Ratings
Recorded voicemail drop00 Ratings10.019 Ratings
Dialer contact import00 Ratings8.919 Ratings
Campaign & list management00 Ratings8.216 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Demodesk
-
Ratings
Dialpad Sell
8.0
21 Ratings
5% above category average
Follow-up calls00 Ratings8.019 Ratings
Dialer reporting & analytics00 Ratings7.121 Ratings
Dialer compliance00 Ratings9.018 Ratings
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DemodeskDialpad Sell
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User Ratings
DemodeskDialpad Sell
Likelihood to Recommend
8.0
(6 ratings)
8.9
(24 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
-
(0 ratings)
8.4
(3 ratings)
User Testimonials
DemodeskDialpad Sell
Likelihood to Recommend
Demodesk
Demodesk is perfect for sales and marketing professionals, particularly in the technology & software space. Instead of screen sharing a demonstration, you can use their platform. This causes many fewer issues with lagging, poor internet connection, etc., which causes a much smoother demonstration of the software. It is great for marketing as well as being able to incorporate branding and improving consistency in the appearance of sales meetings.
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Dialpad
Well, There are numerous scenarios where a Dialpad can be very helpful in terms of communication tools. It allows the user to send text unlimited messages, making outbound calls, and review daily, weekly, monthly, or custom analytics. Saving n number of contact details, easy to search them on Dialpad. As of now, I did not come across any scenario where I can say Dialpad would not be suited.
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Pros
Demodesk
  • Allows attendees to work on the same screen without downloading anything.
  • No downloads or lags in the software.
  • Clean interface.
  • Ability to record sessions.
  • Interactive screen-sharing.
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Dialpad
  • Speed of the messages that are sent are excellent!
  • The voicemail drop section so i dont have to resay the reason for the call to multiple clients with the same issue
  • The saving of information so i dont have to retype everything over again
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Cons
Demodesk
  • Interface
  • Aesthetics
  • Pricing Model
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Dialpad
  • I would like it to be a tad bit more customizable
  • I wish action list could be automatically added to notes on desktop
  • I wish you could send follow up emails automatically after call right from Dialpad
  • PhoneBurner feature for autocalling
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Likelihood to Renew
Demodesk
No answers on this topic
Dialpad
We love using Dialpad and will continue to use it
Read full review
Usability
Demodesk
No answers on this topic
Dialpad
Dialpad Sell is Very easy to use, whether at home or in the office dial pad has very sleek and easy to use features, all features are easy to find and are pretty self explanatory, the switch from regular phones to dial pad was a very easy and non stressful switch for our whole team
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Alternatives Considered
Demodesk
The recording space in the cloud and the virtual display is something Microsoft Teams is missing. As per my personal experience, Demodesk is much more faster than other conference tools. Also, it's more reliable when the internet connection is low or not good. The lag rate is a lot less, which makes this tool a differentiator.
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Dialpad
I think that Skype for Business was a clunky system to use and didn't seem as up-to-date with their interface as Dialpad Sell does. I have found that Slack does a better job at communicating within the company, but Dialpad Sell is still the best system for external outreach.
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Return on Investment
Demodesk
  • Demodesk has helped to improve sales by 15%.
  • Demodesk help to be hands on with out customers and had reduced churn significantly.
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Dialpad
  • It has helped me to understand easily the different accents of people
  • Dialpad has helped me to analyze my past calls and help me to grow
  • It also shows the number of Csats and your team in real time which also creates a healthy competition
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ScreenShots