What users are saying about
14 Ratings
27 Ratings
14 Ratings
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Score 8 out of 100
27 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Dentrix

[Dentrix is] well suited for a busy practice like my own. Does require a significant up front investment. It was already in place when I purchased the practice from the previous owner. May not be suited for a smaller practice that would not find value in the upfront costs associated with it.
Anonymous | TrustRadius Reviewer

Intergy EHR

How well is the product customizable for workflow modifications for my clinic? Does the result flow easily for the provider or are there many chunky clicks required? (i.e. one modification to a workflow between the nurse and provider requires 27 clicks.. ok this accomplished the workflow that was needed but at what cost?)Can your system produce customized reports on the fly, is the data real time or lagging?Can the system be tuned in terms of document/note templates and the Graphic User Interface forms so a particular practice/provider/speciality needs can be taken into account?
Keith Ewanyk | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

Dentrix
Intergy EHR
7.2
Real-time eligibility verification
Dentrix
Intergy EHR
6.6
Claims management
Dentrix
Intergy EHR
7.7
Coding
Dentrix
Intergy EHR
6.7
Patient billing
Dentrix
Intergy EHR
7.9
Financial Reporting
Dentrix
Intergy EHR
7.3

Patient Scheduling

Dentrix
Intergy EHR
7.2
Rule-based scheduling
Dentrix
Intergy EHR
7.0
Automated appointment reminders
Dentrix
Intergy EHR
7.2
Automated patient check-in
Dentrix
Intergy EHR
6.9
Multi-location support
Dentrix
Intergy EHR
7.9
Calendar interface
Dentrix
Intergy EHR
7.1

Electronic Medical Records

Dentrix
Intergy EHR
6.8
Charting / document management
Dentrix
Intergy EHR
7.5
Templates
Dentrix
Intergy EHR
6.7
Patient portal
Dentrix
Intergy EHR
6.5
Mobile/tablet support
Dentrix
Intergy EHR
6.5
Fax integration
Dentrix
Intergy EHR
5.6
Integration with other EMR and PM systems
Dentrix
Intergy EHR
8.1
Workflow automation
Dentrix
Intergy EHR
5.8
Speech recognition
Dentrix
Intergy EHR
6.8
Customization
Dentrix
Intergy EHR
6.7
E-prescribing
Dentrix
Intergy EHR
7.5

Medical Security and Privacy

Dentrix
Intergy EHR
7.3
HIPAA compliance
Dentrix
Intergy EHR
8.3
Role-based permission levels
Dentrix
Intergy EHR
7.2
Data backups and redundancy
Dentrix
Intergy EHR
7.4
Local mode / networking failsafe
Dentrix
Intergy EHR
6.4

Workflow and Scale

Dentrix
Intergy EHR
7.8
Task tracking
Dentrix
Intergy EHR
7.3
Specialty-specific workflows
Dentrix
Intergy EHR
7.7
Multi-office / multi-physician capabilities
Dentrix
Intergy EHR
8.4

Pros

Dentrix

  • Easy to look up, edit, delete, break and make appointments. This is great when you're on the phone with someone and are able to quickly locate them in the system and see what appointments they have.
  • Easily make changes to providers information, colors or schedules. This is nice because we tend to have fill in hygienists and we can change their colors so it will not indicate the same colors as are our normal staff.
  • Easily print reports and deposits from the office manager. This helps us keep track of new patients, aging reports, unscheduled appointments, unscheduled treatment, continuing care appointments and so much more.
Anonymous | TrustRadius Reviewer

Intergy EHR

  • Health Reminders- for different patient needs or preventive care/screenings. For example patients who have a diagnosis of Diabetes- their health reminders will show if they need an A1c, foot exam, eye exam, etc. and when it was last performed
  • Orders Tracking- This helps nursing staff make notes on referrals or orders and they are able to look at the order tracking section for all patients and filter it by provider, order type, status, etc. to know what needs to be followed up on or what has been completed and so forth...
  • Tasks- This is a nice feature that has many different options for use. It can be used internally to send a quick message to another user, a phone message, billing message, and any task gives you the option to make it "patient related" if necessary. It can be used by the providers when they make an order they can then send it to the nurse to complete. Lots of different ways for Tasks to be used
Shandi Guertin | TrustRadius Reviewer

Cons

Dentrix

  • treatment planner improvement
  • Have to click to many times to get to some steps
  • Difficult to email the ledger to a patient
  • Would like to be able to customize it more
  • Sometimes it freezes
Mona Edwards | TrustRadius Reviewer

Intergy EHR

  • Sometimes, Intergy tends to crash on occasion, which is understandable.
  • Also, when checking for insurance eligibility, sometimes Intergy will not accept a specific insurance card and I have to call up the insurance to make sure the patient is eligible for coverage. It would be nice if more types of insurances could be added.
  • When creating recalls for patients to remind them to visit, sometimes the system does not cooperate properly.
Anonymous | TrustRadius Reviewer

Usability

Dentrix

No score
No answers yet
No answers on this topic

Intergy EHR

Intergy EHR 5.9
Based on 3 answers
Very user friendly and efficient
Brooke Eary | TrustRadius Reviewer

Support Rating

Dentrix

Dentrix 8.0
Based on 2 answers
We have used Dentrix support and they seem to be helpful. We are able to schedule meetings as needed within a short time frame, and are usually able to resolve any issues we may have within 1 or 2 calls. There doesn't seem to be as strong of a user community around Dentrix as there is with Epic.
Anonymous | TrustRadius Reviewer

Intergy EHR

Intergy EHR 8.2
Based on 11 answers
Usually they are very helpful. I would prefer they do some of the actual changes I am requesting instead of having me do the work. I feel that they could walk you through it, instead of letting you figure out the desired results on your own.
Jen Danver | TrustRadius Reviewer

Implementation Rating

Dentrix

No score
No answers yet
No answers on this topic

Intergy EHR

Intergy EHR 3.0
Based on 1 answer
Track all hours and don't sign off on anything if you are not 100% happy.
Keith Ewanyk | TrustRadius Reviewer

Alternatives Considered

Dentrix

To continue why Dentrix is a solid application, its important to look into the training and learning curve time. With Dentrix support is very strong and can quickly assist with issues you may be having. Dentrix offers a monthly maintenance plan which makes support and updates simple and included in that plan
Anonymous | TrustRadius Reviewer

Intergy EHR

We moved from Intergy to athenaCollector and athenaClinicals. Athena is cloud-based, meaning we can access it from any location that has internet. My staff misses the ease of scheduling in Intergy, but the accountability of users' productivity is amazing. We had more control over document classification with Intergy, but sometimes that's a double-edged sword. When some people label a document "MRI-Lumbar spine" and others call it "Lumbar Spine MRI," there is some redundancy and sometimes important documents get missed.
Jensina Massa, CPC-A | TrustRadius Reviewer

Return on Investment

Dentrix

  • It continues to give us a good ROI
  • The monthly support payment of $200 covers all updates and support
  • It's easy to electronically file insurance with attachments such as photos, narratives, and x-rays. If all the insurance companies would start accepting everything electronically that would eliminate our having to print claims and file them snail mail.
Loyd Dowd, DDS FICOI MCSD | TrustRadius Reviewer

Intergy EHR

  • Intergy has had a positive ROI. The financial tracking and tools have been easy to use and helped recover additional monies for practices.
  • Claim Tracker allows practices to have a real time view of all unpaid claims.
  • The E&M calculator helps providers choose the appropriate code for billing compliance.
Michael Popp | TrustRadius Reviewer

Screenshots

Pricing Details

Dentrix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Intergy EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dentrix
8.1
Intergy EHR
6.9

Usability

Dentrix
Intergy EHR
5.9

Reliability and Availability

Dentrix
Intergy EHR
8.0

Performance

Dentrix
Intergy EHR
7.0

Support Rating

Dentrix
8.0
Intergy EHR
8.2

Implementation Rating

Dentrix
Intergy EHR
3.0

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