TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Deputy

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, HR, payroll, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can…

    $5.50

    per month per user

    Square Payroll

    Score6.1 out of 10
    N/ASquare Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.

    $29

    per month

    Pricing
    DeputySquare Payroll
    Editions & Modules
    Lite
    $5.50
    per month per user
    Core
    $7.25
    per month per user
    Pro
    $10
    per month per user
    Free
    $0
    per month
    Plus
    $29
    per month
    Premium
    Custom
    Offerings
    Pricing Offerings
    DeputySquare Payroll
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Community Pulse
    DeputySquare Payroll
    Considered Both Products
    Deputy
    Chose Deputy
    Deputy is more than a scheduling tool. It integrates the many other aspects of scheduling that Square does not.
    Incentivized
    Block, Inc (Square)
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    385 Answers
    67%
    Would buy again
    4 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    363 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    366 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    321 Answers
    67%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    348 Answers
    67%
    Implementation went as expected
    4 Answers
    Features
    DeputySquare Payroll
    Workforce Management Software Features
    Comparison of Workforce Management Software Features features of Deputy and Square Payroll
    Feature
    Deputy
    6.0
    1 Ratings
    14% below category average
    Square Payroll
    -
    Ratings
    Scheduling and Shift Management8.01 Ratings00 Ratings
    Workforce Reporting and Analytics5.01 Ratings00 Ratings
    Workforce Compliance Monitoring9.01 Ratings00 Ratings
    Mobile Accessibility10.01 Ratings00 Ratings
    Task Assignment and Tracking5.01 Ratings00 Ratings
    Forecasting and Resource Planning3.01 Ratings00 Ratings
    Staffing Forecasting and Resource Planning3.01 Ratings00 Ratings
    Shift Swapping and Time-Off Requests5.01 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Deputy and Square Payroll
    Feature
    Deputy
    -
    Ratings
    Square Payroll
    7.8
    6 Ratings
    6% below category average
    Pay calculation00 Ratings8.96 Ratings
    Support for external payroll vendors00 Ratings8.65 Ratings
    Off-cycle/On-Demand payment00 Ratings4.44 Ratings
    Benefit plan administration00 Ratings9.15 Ratings
    Direct deposit files00 Ratings7.06 Ratings
    Salary revision and increment management00 Ratings8.94 Ratings
    Reimbursement management00 Ratings7.85 Ratings
    Best Alternatives
    DeputySquare Payroll
    Small Businesses
    No answers on this topic
    Patriot Payroll
    Score8.6 out of 10
    Medium-sized Companies
    Harri
    Score6 out of 10
    APS
    Score5.7 out of 10
    Enterprises
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    ADP Streamline Payroll
    Score6.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DeputySquare Payroll
    Likelihood to Recommend
    8.8
    (409 ratings)
    4.7
    (8 ratings)
    Likelihood to Renew
    8.8
    (46 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (404 ratings)
    9.0
    (1 ratings)
    Availability
    9.5
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.2
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (30 ratings)
    9.0
    (1 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.2
    (398 ratings)
    -
    (0 ratings)
    Configurability
    7.8
    (6 ratings)
    -
    (0 ratings)
    Ease of integration
    6.7
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.3
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (5 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.8
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    DeputySquare Payroll
    Likelihood to Recommend
    Deputy
    [My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
    Incentivized
    Read full review
    Block, Inc (Square)
    Square is an amazing platform to have total control over the payroll of all the employees of a company or a specific sector. This platform has a very good functionality to collect exact information on how long each employee works, that is one of its most outstanding characteristics, because it monitors work schedules and overtime and generates detailed reports on the work time of each employee. Square does not allow to schedule payments, that is one of the main problems, however, I consider that it is a very good option for small and medium-sized companies that are looking for a way to have more exact administrative control over the working hours of all their employees. It is a software that works in the cloud, so all the work information that is collected will remain safe without any risk of loss.
    Incentivized
    Read full review
    Pros
    Deputy
    • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
    • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
    • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
    • Task Management - simple to use task lists help keep my team organized
    Incentivized
    Read full review
    Block, Inc (Square)
    • 1099 contractor payments are easy, and they provide you with the IRS filing as part of the service.
    • Direct deposit/debit from your already connected account to the employee.
    • Reporting and management features are simple yet inclusive.
    • Low cost compared to alternative solutions.
    Incentivized
    Read full review
    Cons
    Deputy
    • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
    • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
    • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
    Incentivized
    Read full review
    Block, Inc (Square)
    • It's a bit pricey for larger companies at $5 per person paid per month.
    • Has a bit of a learning curve that seems steeper than necessary
    • reports can be confusing at first
    Incentivized
    Read full review
    Likelihood to Renew
    Deputy
    The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Usability
    Deputy
    Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
    Incentivized
    Read full review
    Block, Inc (Square)
    It could use a mobile-friendly interface. Other than that it's a simple layout and non-cluttered which allows you to get done what you need to get done. No unnecessary dodads or distractions.
    Incentivized
    Read full review
    Reliability and Availability
    Deputy
    We have never had a problem with deputy being unavailable
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Performance
    Deputy
    Everything is quick and easy
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Support Rating
    Deputy
    Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
    Incentivized
    Read full review
    Block, Inc (Square)
    I think they have quick and helpful customer service reps, however, I give them a 9 because I have had to wait on hold for long periods of time before.
    Read full review
    In-Person Training
    Deputy
    It was super easy and quick
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Online Training
    Deputy
    Did a great job of getting us up to speed with their online documentation.
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Implementation Rating
    Deputy
    It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Alternatives Considered
    Deputy
    For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
    Incentivized
    Read full review
    Block, Inc (Square)
    I liked patriot, but I found it to be more confusing than Square and took me too much time to setup. I setup Square Payroll in about an hour. I would also say the Square interface made more sense to me. I also like how Square offers more things like benefits, etc. that can be added on.
    Incentivized
    Read full review
    Scalability
    Deputy
    We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
    Incentivized
    Read full review
    Block, Inc (Square)
    No answers on this topic
    Return on Investment
    Deputy
    • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
    • Holiday management is very clear and support fair treatment of staff.
    • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Square Payroll has dramatically reduced the time it takes to process payroll.
    • We could have a faster payroll with the Square POS integration for commission, but that is not something we've implemented yet.
    Incentivized
    Read full review
    ScreenShots

    Deputy Screenshots

    Screenshot of the mobile app displaying who is currently on the clock and who is late.Screenshot of where to find a replacement from a phone in seconds.Screenshot of the iPad app.