DeskTime vs. Paylocity

When we made the decision to go cloud based and send our employees home to work remotely we needed something that would help us and them manage their time and keep everyone on track. Desktime makes the team more aware of how they are spending their time both individually and as a team. It allows them to see and track what makes them most productive and what times of the day they are most engaged. Keeps projects on track.

Incentivized

For manufacturing, OSHA training is often redundant and does not apply to the specific job at hand. Training people needs to be specially tailored to the job, and often, you can't find ready-made training for machines and company processes. The ability to create your own training is a game-changer for safety. I can only see where velocity might not be needed if you have fewer than 10 employees.

Incentivized

• Personal time management
• Customer Service
• Easy to use UI

Incentivized

• The layout makes the system user friendly, especially if you have used other platforms
• The amount of information stored in Paylocity is amazing
• I love the community tab with the birthday and anniversary announcements and have began using it for our employee appreciation announcements. I think this has been well received.

Incentivized

• App resources usage - it's lagging sometimes

Incentivized

• I can tell that an engineer wrote the system and did not work with an HR department when the system was originally rolled out. There are some things that don't make sense from an HR standpoint...warnings are viewable by the employee as soon as the warning is initiated...not when it's completed and approved.
• Mobile app should mirror what is on a PC

Incentivized

We most likely will because we are learning how to use it better all the time. It does integrate with our Advanced Benefits. But the customer service is not responsive when needing help. It almost always requires several contacts to get anywhere, and the contacts can be several days apart. Once you actually get to TALK to someone, things are usually resolved fairly quickly, but their email system is not efficient. I get half answers and they close the ticket! But once I can get to someone, it is almost always great service. Very hard to get someone though.

Incentivized

To begin with, Paylocity provides easy instructions, lots of training tools, and an excellent support team. The data entry is easy to use, and the reporting is outstanding. The report function allows options to fit nearly all of our needs. The search engine makes it easy to navigate through the software.

Incentivized

I can always call the direct number and there is a representative always available to answer questions. I can also email the service desk for Paylocity or my representative and they are pretty quick to respond if we are having issues

Incentivized

Reports load within seconds. The ease of finding information in the system is very nice. If for some reason you cannot get the info you need, you can either look it up in the help section or if time is of the essence, you may call the help desk and speak with a Paylocity representative immediately. You are never left alone. You never get a voicemail. You always get a live representative who can help you at that moment

Incentivized

I really appreciate that we are assigned a support manager. That person is very familiar with our set up, our needs and our history. However, I've spoken to others on the support team and have had very positive interactions and get the help needed.

Incentivized

I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.

Incentivized

The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.

Incentivized

We were handed off to multiple implementation people, some quit, one went on leave, one left suddenly, one was transfered to a diff dept...all causing a significant amount of disruption for our team. Many had conflicting info on how to properly set things up...hence a complete mess was left for us to figure out

Incentivized

Desktime is the first time management software I have used.

Incentivized

The Paylocity platform is so much easier to navigate and set-up verses the use of ADP Workforce Now products. I worked for three different companies that used ADP and every system was different. There was a huge learning curve with ADP and I appreciate the ease of use with the Paylocity platform

Incentivized

I didn't help but I like the pricing

Incentivized

Our main function for Paylocity is payroll, data insights for employee working hours and onboarding. This has been a very reliable source for us for these functions. Payroll has been extremely easy to do using Paylocity. The onboarding process is very simple for new hires and makes the process run smooth. It is easy to find the information you are looking for while on Paylocity.

Incentivized

They are thorough, care about quality and success, take the time needed to implement properly, answer questions, build data feeds. A professional, caring, very skilled team there.

Incentivized

• Increased awareness of own time management
• Better understanding of ticket time predictions vs reality
• Easier observation of team's out of office status

Incentivized

• Over time it has helped our retention. The ease of use and things like Community keep employees engaged.
• We had over 500 employees, 20 locations, and 2 people can easily manage the entire HR process, from job posting, recruiting, training, onboarding, payroll processing and more.
• Data Insights is very useful looking at our overall costs, trends, and we use it to better manage labor costs.

Incentivized