TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DigitalOcean

    Score8.5 out of 10
    N/ADigitalOcean is an infrastructure-as-a-service (IaaS) platform from the company of the same name headquartered in New York. It is known for its support of managed Kubernetes clusters and “droplets” feature.

    $5

    Starting Price Per Month

    Image Relay

    Score8 out of 10
    N/AImage Relay Marketing Delivery keeps digital assets and product information in one place with the goal of supporting fast, seamless creation and delivery.N/A
    Pricing
    DigitalOceanImage Relay
    Editions & Modules
    1GB-16GB
    $5.00
    Starting Price Per Month
    8GB-160GB
    $60.00
    Starting Price Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    DigitalOceanImage Relay
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DigitalOceanImage Relay
    Considered Both Products
    DigitalOcean
    No answer on this topic
    Image Relay
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    100%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    100%
    Implementation went as expected
    19 Answers
    Features
    DigitalOceanImage Relay
    Infrastructure-as-a-Service (IaaS)
    Comparison of Infrastructure-as-a-Service (IaaS) features of DigitalOcean and Image Relay
    Feature
    DigitalOcean
    9.2
    36 Ratings
    11% above category average
    Image Relay
    -
    Ratings
    Service-level Agreement (SLA) uptime9.931 Ratings00 Ratings
    Dynamic scaling9.932 Ratings00 Ratings
    Elastic load balancing9.723 Ratings00 Ratings
    Pre-configured templates10.029 Ratings00 Ratings
    Monitoring tools9.035 Ratings00 Ratings
    Pre-defined machine images9.733 Ratings00 Ratings
    Operating system support9.033 Ratings00 Ratings
    Security controls8.632 Ratings00 Ratings
    Automation6.55 Ratings00 Ratings
    Best Alternatives
    DigitalOceanImage Relay
    Small Businesses
    IBM Cloud Object Storage
    Score9 out of 10
    Adobe Bridge
    Score8.5 out of 10
    Medium-sized Companies
    IBM Cloud Bare Metal Servers
    Score8.7 out of 10
    Cloudinary
    Score9 out of 10
    Enterprises
    SAP on IBM Cloud
    Score9 out of 10
    Acquia DAM (Widen)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DigitalOceanImage Relay
    Likelihood to Recommend
    8.9
    (36 ratings)
    8.0
    (28 ratings)
    Likelihood to Renew
    9.0
    (2 ratings)
    8.6
    (2 ratings)
    Usability
    8.9
    (10 ratings)
    9.0
    (28 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (9 ratings)
    7.9
    (28 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DigitalOceanImage Relay
    Likelihood to Recommend
    DigitalOcean
    DigitalOcean is perfect for hosting client websites, running marketing tools, and managing media storage with Spaces and CDN. The use of Droplets to quickly launch landing pages or WordPress sites for campaigns is a Godsend. It’s great for fast, cheap, and scalable solutions. But for complex microservices or projects needing strict compliance (like HIPAA), DigitalOcean may not always be the best fit, but that depends heavily on your project.
    Incentivized
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    Image Relay
    Image Relay is intelligently designed for any marketer, especially if your products require a library of images and video and especially if you feel like your team could use some quality onboarding to make sure everything is set up right and to make sure your team is equipped to use the software effectively. Specifically speaking, since we have so many products and we're building a bigger direct relationship with customers, it was important that we have an easy way to store and access assets that can represent those products and resonate with potential customers. Image Relay also made it really easy to group assets for sharing with influencers and other marketing partners. Dropbox and Google Drive may have their place and their functionalities that set them apart, so it's important to not look at Image Relay like one of those older document services storage spaces — though those companies could learn a lot from how Image Relay helps marketers enrich their assets and store them smartly.
    Incentivized
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    Pros
    DigitalOcean
    • DigitalOcean provides some of the best cost-to-value services available
    • The DigitalOcean cloud console is very intuitive and easy to navigate
    • DigitalOcean has great support for Docker and other dev ops tools like Terraform.
    • DigitalOcean iterates quickly and provides cutting edge features for organizations that want to keep up with the latest and greatest dev ops tooling
    • DigitalOcean has a great developer community and numerous support docs/tutorials
    Incentivized
    Read full review
    Image Relay
    • Enables us to organize a large number of files in an easy-to-use format
    • Keeps our files safe. Much of the work we do is private until our partners approve of our marketing going public so file security is critical to our operation.
    • Image Relay makes it easy for our team to track and access a wide range of files - especially photos and contracts.
    Incentivized
    Read full review
    Cons
    DigitalOcean
    • Some products/services available on other Cloud providers aren't available, but they seem to be catching up as they add new products like Managed SQL DBs.
    • While they have FreeBSD droplets (VMs), support for *BSD OSs is limited. I.e. the new monitoring agent only works on Linux.
    • There are no regions available on South America.
    • They don't seem to offer enterprise-level products, even basic ones as Windows Server, MS SQL Server, Oracle products, etc.
    Incentivized
    Read full review
    Image Relay
    • The AI tagging terms are too generic to really be helpful to us.
    • When we did our initial upload the system couldn't pull in old dates, so everything has a date of the day it was uploaded. It will be a while before searching by "most recent" works properly.
    Incentivized
    Read full review
    Likelihood to Renew
    DigitalOcean
    I've been very happy with it for my purposes and I plan to continue to use DigitalOcean for the foreseeable future!
    Incentivized
    Read full review
    Image Relay
    I believe once all of our staff see how efficient Image Relay is in managing our digital assets, there will be no question that the cost vs. value will mandate continued use moving forward. It literally will pay for itself in saved staff time, I believe.
    Incentivized
    Read full review
    Usability
    DigitalOcean
    I honestly can't think of an easier way to set up and maintain your own server. Being able to set up a server in minutes and have fully control is awesome. The UX is incredibly intuitive for first-time users as well so there's no reason to be intimidated when it comes to giving DigitalOcean a shot.
    Incentivized
    Read full review
    Image Relay
    Image Relay is very straightforward. The experience and interface mimic things were all used to using so it makes it very easy to learn and use. They didn't try to reinvent the wheel by making a fancy tool, they just made something that works and does exactly what you need it to do. They also have an awesome team that is quick to help and answer any questions along the way.
    Incentivized
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    Reliability and Availability
    DigitalOcean
    Have not found a single second of down time myself. Superior availability.
    Incentivized
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    Image Relay
    No answers on this topic
    Performance
    DigitalOcean
    Very quick response and high performance, you have to fine tune configurations on your machines though.
    Incentivized
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    Image Relay
    No answers on this topic
    Support Rating
    DigitalOcean
    They have always been fast, and the process has been straight-forward. I haven't had to use it enough to be frustrated with it, to be honest, and when I have an issue they fix it. As with all support, I wish it felt more human, but they are doing aces.
    Incentivized
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    Image Relay
    Amazing. We are having a quick call once a week to be sure we are right on track. They answer all our questions right away and if they are missing something they will just find the answer and get back to us as fast as possible. There is no need to look elsewhere!
    Incentivized
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    Implementation Rating
    DigitalOcean
    No answers on this topic
    Image Relay
    The Image Relay team was very helpful in guiding us through the process. Excellent customer service and guidance.
    Incentivized
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    Alternatives Considered
    DigitalOcean
    DigitalOcean is an inexpensive product as compared to other products available in the market. The UI is easy and the beginner can also understand the UI with the step by step guide. It provides a lot of custom features and the user needs to pay only for what they are using. Amazon has a complex UI and is on the expensive side. DigitalOcean is simple to use and is easily manageable and the servers can easily be set up without additional cost and such.
    Incentivized
    Read full review
    Image Relay
    We were using our in-house storage NAS system and Backup on DVD and hard drive. The issue is that we lost a lot of data by it either crashing or becoming unreadable. And it's very difficult to organize and share data. To share data we were using WeTransfer, but the issue is that the link expired in 7 days.
    Incentivized
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    Scalability
    DigitalOcean
    Great scalability, you can start with small plans and move up to premium features at a very good price.
    Incentivized
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    Image Relay
    No answers on this topic
    Return on Investment
    DigitalOcean
    • Positive - Elastic computer instances make it possible to pay for only for what you need.
    • Positive - Competitive pricing - some of the products that DigitalOcean offers are much cheaper than those offered by competitors.
    • Negative - Having to go to other cloud computing platforms for more specific, advanced services like Computer Vision optimized services, GPU cloud compute instances, etc...
    Incentivized
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    Image Relay
    • Image Relay has only offered positive impacts for me. The search function is great when used properly — our photographers can input tons of metadata that is later used to find certain teams or players within the website.
    • I don't mind having duplicates in the system as long as they are in places they need to be, but Image Relay does tell you when you've uploaded something multiple times which could be helpful to others.
    Incentivized
    Read full review
    ScreenShots