TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discord

    Score8.3 out of 10
    N/ADiscord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.

    $4.99

    per month

    Google Meet

    Score8.4 out of 10
    N/AGoogle Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, as an additional convenience.

    $6

    per month

    Pricing
    DiscordGoogle Meet
    Editions & Modules
    Discord Nitro
    $0
    Discord Nitro Classic
    $0
    Google Workspace - Business Starter
    $6
    per month
    Google Workspace - Business Standard
    $12
    per month
    Google Workspace - Business Plus
    $18
    per month
    Offerings
    Pricing Offerings
    DiscordGoogle Meet
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DiscordGoogle Meet
    Considered Both Products
    Discord
    Chose Discord
    Discord is generally very simple and easy to get started using, but still offers a great deal of customization and features. Furthermore, third party features and plentiful and well supported. On top of that, the amount of usability you get for the price is absolutely …
    Incentivized
    Chose Discord
    Discord has better features and it gets updated constantly with new features. It gets popular everyday and the number of people using Discord gets increased. Discord has a better interface that is easy to use, it doesn't make you confused. Better voice and video quality. The …
    Incentivized
    Chose Discord
    For our gaming nights, communication is vital especially in our multiplayer games , and the only voice product that worked smoothly is Discord. Skype's sound would cut out and Zoom's security was poor. Also Discord allows you to join public servers and there are roles which …
    Incentivized
    Chose Discord
    Discord allows you to organize communication between many people, while not "mixing everyone together", but dividing them into appropriate groups. Thanks to the ability to work through the browser, Discord is easy to use on any device, without the need to install additional …
    Incentivized
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    30 Answers
    97%
    Would buy again
    64 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    31 Answers
    98%
    Delivers good value for the price
    60 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    30 Answers
    83%
    Happy with the feature set
    55 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    24 Answers
    93%
    Lived up to sales and marketing promises
    41 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    27 Answers
    98%
    Implementation went as expected
    55 Answers
    Features
    DiscordGoogle Meet
    Project Management
    Comparison of Project Management features of Discord and Google Meet
    Feature
    Discord
    4.3
    32 Ratings
    57% below category average
    Google Meet
    -
    Ratings
    Task Management1.610 Ratings00 Ratings
    Gantt Charts1.83 Ratings00 Ratings
    Scheduling4.79 Ratings00 Ratings
    Workflow Automation4.510 Ratings00 Ratings
    Mobile Access8.330 Ratings00 Ratings
    Search7.727 Ratings00 Ratings
    Visual planning tools1.76 Ratings00 Ratings
    Communication
    Comparison of Communication features of Discord and Google Meet
    Feature
    Discord
    7.0
    32 Ratings
    12% below category average
    Google Meet
    -
    Ratings
    Chat9.432 Ratings00 Ratings
    Notifications7.331 Ratings00 Ratings
    Discussions8.732 Ratings00 Ratings
    Surveys7.422 Ratings00 Ratings
    Internal knowledgebase5.517 Ratings00 Ratings
    Integrates with GoToMeeting10.02 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings
    Integrates with Outlook4.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Discord and Google Meet
    Feature
    Discord
    7.0
    31 Ratings
    13% below category average
    Google Meet
    -
    Ratings
    Versioning5.013 Ratings00 Ratings
    Video files6.529 Ratings00 Ratings
    Audio files6.829 Ratings00 Ratings
    Document collaboration6.116 Ratings00 Ratings
    Access control8.019 Ratings00 Ratings
    Advanced security features5.713 Ratings00 Ratings
    Integrates with Google Drive10.01 Ratings00 Ratings
    Device sync8.121 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Discord and Google Meet
    Feature
    Discord
    -
    Ratings
    Google Meet
    8.8
    60 Ratings
    11% above category average
    High quality audio00 Ratings8.760 Ratings
    High quality video00 Ratings8.460 Ratings
    Low bandwidth requirements00 Ratings8.943 Ratings
    Mobile support00 Ratings9.354 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Discord and Google Meet
    Feature
    Discord
    -
    Ratings
    Google Meet
    9.0
    60 Ratings
    12% above category average
    Desktop sharing00 Ratings8.760 Ratings
    Whiteboards00 Ratings9.340 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Discord and Google Meet
    Feature
    Discord
    -
    Ratings
    Google Meet
    8.5
    58 Ratings
    4% above category average
    Calendar integration00 Ratings9.557 Ratings
    Meeting initiation00 Ratings8.957 Ratings
    Integrates with social media00 Ratings6.325 Ratings
    Record meetings / events00 Ratings8.946 Ratings
    Slideshows00 Ratings8.847 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Discord and Google Meet
    Feature
    Discord
    -
    Ratings
    Google Meet
    8.5
    57 Ratings
    5% above category average
    Live chat00 Ratings8.855 Ratings
    Audience polling00 Ratings8.137 Ratings
    Q&A00 Ratings8.539 Ratings
    Online Events Security
    Comparison of Online Events Security features of Discord and Google Meet
    Feature
    Discord
    -
    Ratings
    Google Meet
    9.2
    50 Ratings
    13% above category average
    User authentication00 Ratings9.547 Ratings
    Participant roles & permissions00 Ratings9.145 Ratings
    Confidential attendee list00 Ratings9.036 Ratings
    Best Alternatives
    DiscordGoogle Meet
    Small Businesses
    Flock
    Score9.5 out of 10
    ClickMeeting
    Score9.6 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    JioMeet
    Score9.9 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DiscordGoogle Meet
    Likelihood to Recommend
    8.2
    (32 ratings)
    9.2
    (65 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (6 ratings)
    Usability
    8.4
    (11 ratings)
    9.0
    (24 ratings)
    Support Rating
    9.2
    (3 ratings)
    9.8
    (18 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.6
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    DiscordGoogle Meet
    Likelihood to Recommend
    Discord
    Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
    Incentivized
    Read full review
    Google
    Well suited for both our workplace and virtual meetings, especially when people are not in one place. It is also more appropriate with audio, visual, and captions. It is also more appropriate to send a recording to your drive for reference on parts that a host may not have captured.
    Read full review
    Pros
    Discord
    • One to many Communications to ensure that we can quickly get messages out when we have to.
    • Quick polling of questions and issues
    • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
    Incentivized
    Read full review
    Google
    • It allows multiple people to join in a meeting.
    • The admin can change the role and make anyone as admin of the current session.
    • Even if the meeting gets disconnected due to network in the admin's side error still it remains running on the user's side.
    • Multiple people can share screen together at the same time.
    • The admin can make the meeting open to all so that every time someone joins the admin does not have to allow them one by one. Once it's open, all can join without permission of the admin.
    Read full review
    Cons
    Discord
    • Better volume balancing between members on a call.
    • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
    • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
    Incentivized
    Read full review
    Google
    • One major one — I always say that we cannot send attachments during the meeting. Teams has that, so I believe Google should add that as well. Because you can have the conversation in the messages, but you can’t provide a file. So let’s say I have a technical conversation with someone, and I want to share a document, like an architecture diagram — I cannot send it. We have to use Gmail or Drive for that. It can be integrated for sure, so that’s an improvement that definitely can be done.
    Incentivized
    Read full review
    Likelihood to Renew
    Discord
    No answers on this topic
    Google
    This app is still having a lot of redundant features as compared to other industry apps such as Zoom and Webex which offers much more on the functionality side along with the option to have greater user access control to the admin/host of the meetings. A sense of interaction is always found to be missing in Google meet which can be easily adopted in the Zoom
    Read full review
    Usability
    Discord
    It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
    Incentivized
    Read full review
    Google
    Google Meet is very easy and simple to use. I can schedule a meeting right on my calendar - it literally takes a few seconds. There is no additional app I have to open to schedule anything. Guests can click on the link easily to join any meetings. 10/10!
    Incentivized
    Read full review
    Support Rating
    Discord
    There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
    Incentivized
    Read full review
    Google
    Google does a great job of providing tech support for this product, as it does many others. Similarly, Google has FAQs that cover a large amount of issues faced by users. Problems have not persisted in our use of this product. Problems are resolved quickly and easily, with or without personal Google support.
    Incentivized
    Read full review
    Alternatives Considered
    Discord
    I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
    Incentivized
    Read full review
    Google
    I use Microsoft Teams, but obviously Google Meet is much better than that because there are some challenges which I see as part of this. One of the main pros that I see here is that in Google Meet, whenever you have all those recordings as part of the Google Suite, you have those recordings stored in Google types. So that's the same Google product and everything stays in the same thing.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Discord
    No answers on this topic
    Google
    I wasn't involved in the unit pricing factor. So far I used Google meet in the office where I got access to all these Google applications including the Google Meet feature. So I wasn't involved much in this pricing factor of Google Meet and also regarding the contact terms of the product.
    Read full review
    Professional Services
    Discord
    No answers on this topic
    Google
    This is very good in the professional services as I started using this first for the professional service only. While using this Google Meet itself gives a professional feel as the UI works in a professional way. The video background modification, multi-screen feature, and some other features help in professional service.
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    Return on Investment
    Discord
    • Discord has allowed us to connect to students when typical email & text would not work.
    • Discord has allowed easy creation and communication for small group leaders and their students.
    • Discord is free and so many students have access to it.
    Incentivized
    Read full review
    Google
    • It's definitely the way that we engage with our customers and each other. So I think it's really good that it can help you bring remote people together and feel like you've met with them online. And then when you meet them in person you're like, this tracks, this definitely coincides with who I saw online. So it definitely is a really good platform to just bring people together, but remotely.
    Incentivized
    Read full review
    ScreenShots