TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discord

    Score8.3 out of 10
    N/ADiscord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.

    $4.99

    per month

    Prezly

    Score9.6 out of 10
    Small Businesses (1-50 employees)
    Prezly is presented as all-in-one public relations management tool that helps PR teams organise their workflow, collaborate and save time. Accessible through any browser, Prezly's key features are divided between three main areas: Contact management Full PR CRM for managing contacts Automated contact enrichment and flagging for out-of-date contact details At-a-glance comms timeline per contact showing emails sent/received, added…

    $50

    per month per user

    Pricing
    DiscordPrezly
    Editions & Modules
    Discord Nitro
    $0
    Discord Nitro Classic
    $0
    Starter Plan
    $50
    per month per user
    Core Plan
    $90
    per month per user
    Premium Plan
    $140
    per month per user
    Enterprise Plan
    custom
    per month per user
    Offerings
    Pricing Offerings
    DiscordPrezly
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Prezly also offers a yearly payment option with a 20% discount. Additional seats are available for each plan, and additional newsrooms are available for Core Plan and above. For larger/global clients, Prezly offers an Enterprise Plan that accommodates 10+ seats and more customizable functionality; Enterprise Plans are priced based on an organization's requirements.
    More Pricing Information
    Community Pulse
    DiscordPrezly
    Considered Both Products
    Discord
    No answer on this topic
    Prezly
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    30 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    31 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    30 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    24 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    27 Answers
    No answers on this topic
    Features
    DiscordPrezly
    Project Management
    Comparison of Project Management features of Discord and Prezly
    Feature
    Discord
    4.4
    32 Ratings
    55% below category average
    Prezly
    -
    Ratings
    Task Management1.710 Ratings00 Ratings
    Gantt Charts1.83 Ratings00 Ratings
    Scheduling4.89 Ratings00 Ratings
    Workflow Automation4.510 Ratings00 Ratings
    Mobile Access8.330 Ratings00 Ratings
    Search7.727 Ratings00 Ratings
    Visual planning tools1.76 Ratings00 Ratings
    Communication
    Comparison of Communication features of Discord and Prezly
    Feature
    Discord
    7.0
    32 Ratings
    13% below category average
    Prezly
    -
    Ratings
    Chat9.432 Ratings00 Ratings
    Notifications7.331 Ratings00 Ratings
    Discussions8.732 Ratings00 Ratings
    Surveys7.422 Ratings00 Ratings
    Internal knowledgebase5.517 Ratings00 Ratings
    Integrates with GoToMeeting10.02 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings
    Integrates with Outlook4.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Discord and Prezly
    Feature
    Discord
    7.0
    31 Ratings
    14% below category average
    Prezly
    -
    Ratings
    Versioning5.013 Ratings00 Ratings
    Video files6.529 Ratings00 Ratings
    Audio files6.829 Ratings00 Ratings
    Document collaboration6.116 Ratings00 Ratings
    Access control8.019 Ratings00 Ratings
    Advanced security features5.713 Ratings00 Ratings
    Integrates with Google Drive10.01 Ratings00 Ratings
    Device sync8.121 Ratings00 Ratings
    Best Alternatives
    DiscordPrezly
    Small Businesses
    Flock
    Score9.5 out of 10
    Help a Reporter Out (HARO)
    Score5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Cision Communications Cloud
    Score8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Meltwater
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DiscordPrezly
    Likelihood to Recommend
    8.2
    (32 ratings)
    10.0
    (4 ratings)
    Usability
    8.4
    (11 ratings)
    -
    (0 ratings)
    Support Rating
    9.2
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    DiscordPrezly
    Likelihood to Recommend
    Discord
    Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
    Incentivized
    Read full review
    Prezly
    Since this platform is so easy to use when creating or managing communication workflows, it is recommended to work mostly with scenarios that generally require several processes to complete each group management, for example, to cover from the follow-up of employees within the communications team to the management of the team's communication processes.
    Incentivized
    Read full review
    Pros
    Discord
    • One to many Communications to ensure that we can quickly get messages out when we have to.
    • Quick polling of questions and issues
    • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
    Incentivized
    Read full review
    Prezly
    • Press releases with photos, videos, clean, attractive layout
    • Contact management with tags and segments for media outreach
    • Click rates/open rates to help target our followup outreach
    • Full HTML press releases dropped into email instead of attached PDFs that don't get opened
    Incentivized
    Read full review
    Cons
    Discord
    • Better volume balancing between members on a call.
    • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
    • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
    Incentivized
    Read full review
    Prezly
    • The contact management system is a little wonky but it has improved over the last two years and I expect that trend to continue.
    • The grouping system (segments) and tagging is not intuitive. I've had many missteps in trying to get content to particular segments while deselecting individuals.
    • You cannot add another group of people to a distribution without going back and recreating the same distribution. you can add individuals but not groups.
    Incentivized
    Read full review
    Usability
    Discord
    It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
    Incentivized
    Read full review
    Prezly
    No answers on this topic
    Support Rating
    Discord
    There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
    Incentivized
    Read full review
    Prezly
    No answers on this topic
    Alternatives Considered
    Discord
    I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
    Incentivized
    Read full review
    Prezly
    Prezly is much more user-friendly than Cision but isn't as robust. The pricing is similar and I believe Prezly beats it out a bit. Overall, the UI is much better in Prezly giving it the edge.
    Incentivized
    Read full review
    Return on Investment
    Discord
    • Discord has allowed us to connect to students when typical email & text would not work.
    • Discord has allowed easy creation and communication for small group leaders and their students.
    • Discord is free and so many students have access to it.
    Incentivized
    Read full review
    Prezly
    • We have taken into account our net profit rates during the time of using Prezly, and therefore we decided that the platform is useful when generating work formations that result in higher profits. Prezly has proven to be an excellent investment, which has satisfied our team.
    Incentivized
    Read full review
    ScreenShots

    Prezly Screenshots

    Screenshot of Prezly's dedicated CRM and rich contact profilesScreenshot of Prezly's contact list import, which is also used to merge duplicates and weed out bad emailsScreenshot of Prezly's tags, which are used to organize contacts into dynamic media lists that always stay up to date.Screenshot of a Prezly multimedia campaignScreenshot of Prezly's story editorScreenshot of Prezly's reporting, which can display which stories get the most coverage, and which journos are the biggest fans