Discord vs Ruum by SAP

Likelihood to Recommend

Discord is a phenomenal tool for communication, especially when dealing with a younger demographic. With the ability to create servers, specific rooms, and to voice chat, Discord is really flexible. Because it's used primarily by the gaming community, sometimes it lacks in a professional presentation and can seem a bit more casual.

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Jeff Huisjen

Director of studentLife

Mount Pleasant Community ChurchReligious Institutions, 11-50 employees

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Ruum [by SAP] is well-suited for the task creation and assignment with the responsible persons for the follow-ups and collaboration, which can be used for both internal or external projects. Ruum [by SAP] can also be used for internal tasks, milestones, project and workflow management and team management functionalities respectively. Ruum [by SAP] may not be well suited for those who want to use the CRM tools for the related marketing activities management in [a] particular situation.

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Ye Yint Moe

Functional Consultant

Vanguard Business Solutions & ConsultingInformation Technology & Services, 51-200 employees

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Feature Rating Comparison

Discord

Ruum by SAP

Task Management

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Gantt Charts

Discord

Ruum by SAP

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Discord

Ruum by SAP

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

video chat with team - screen share
text chat with multi channels and hastags
control over roles and members
sharing files and resources with team members
Interest groups and hobby community building

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Laura Glover

Information Designer

The Pixel ZooOnline Media, 1-10 employees

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Ruum by SAP has feedback management, which is efficiently working.
Campaign management is also fostered by Ruum by SAP.
Email facilitation and management has been also improved by Ruum by SAP.
Service automation has been directed by Ruum by SAP.

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Faith Kayne

Information Technology Consultant

Home Assist HealthHospital & Health Care, 51-200 employees

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Cons

The app can use a lot of CPU and (interestingly) GPU. This has been a long lasting issue and has improved a little lately.
Fullscreen mode can be hard to navigate.

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Su Kaygun Sayran

Content Marketing Specialist

JotFormComputer Software, 201-500 employees

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Budget, predicting, and forecasting are a miss in Ruum by SAP.
No CRM from Ruum by SAP.
Billing and invoicing are not found in this program.

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Kartah Bromma

Digital Content Manager

Inspire Community TrustCivic & Social Organization, 51-200 employees

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Usability

Discord 7.5

Based on 2 answers

I would say its overall usability is good, but it does take some getting used to and training on it. You cannot jump right in and understand it all. Someone had to explain it all to me and how the different functions and commands worked within the program and groups.

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Verified User

Account Manager in Marketing

Public Relations & Communications Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Support Rating

Discord 9.2

Based on 3 answers

There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,

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Phil Haldane

BDM

StudiotechConstruction, 51-200 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Discord allows you to organize communication between many people, while not "mixing everyone together", but dividing them into appropriate groups. Thanks to the ability to work through the browser, Discord is easy to use on any device, without the need to install additional applications.

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Vasilii Chistyakov

Owner

Electronov.netRetail, 1-10 employees

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Ruum [by SAP] is an easy-to-use project and workflow management tool for the organization's internal use on the project tracking and managing [of] client-related projects, which also benefits team assignment and collaboration. [It also] shares the project milestones with the external clients for the particular project status records, [as such], I would like to [recommend] Ruum by SAP as an internal workflow management solution for better productivity and work efficiency.

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Ye Yint Moe

Functional Consultant

Vanguard Business Solutions & ConsultingInformation Technology & Services, 51-200 employees

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Return on Investment

Discord has allowed us to connect to students when typical email & text would not work.
Discord has allowed easy creation and communication for small group leaders and their students.
Discord is free and so many students have access to it.

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Jeff Huisjen

Director of studentLife

Mount Pleasant Community ChurchReligious Institutions, 11-50 employees

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Through proper project planning, minimal finances are used.
The many marketing options increases the number of clients we serve.
Process automation decreases the task force, hence, labor costs decreases.

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Faith Kayne

Information Technology Consultant

Home Assist HealthHospital & Health Care, 51-200 employees

View all 3 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

$4.99 per month

Discord Editions & Modules

Edition

Discord Nitro	$9.99¹
Discord Nitro Classic	$4.99¹

per month

Additional Pricing Details

16% discount on annual pricing for Discord Nitro ($99.99 per year) and Discord Nitro Classic ($49.99 per year).

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

Ruum by SAP Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Discord

Ruum by SAP

Discord

Ruum by SAP

Discord

Ruum by SAP

Likelihood to Recommend

Discord

Ruum by SAP

Feature Rating Comparison

Task Management

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Gantt Charts

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Discord

Ruum by SAP

Cons

Discord

Ruum by SAP

Usability

Discord

Ruum by SAP

Support Rating

Discord

Ruum by SAP

Alternatives Considered

Discord

Ruum by SAP

Return on Investment

Discord

Ruum by SAP

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Discord Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Ruum by SAP Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison