What users are saying about
81 Ratings
18 Ratings
81 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Likelihood to Recommend

Discord

Discord is a phenomenal tool for communication, especially when dealing with a younger demographic. With the ability to create servers, specific rooms, and to voice chat, Discord is really flexible. Because it's used primarily by the gaming community, sometimes it lacks in a professional presentation and can seem a bit more casual.
Jeff Huisjen | TrustRadius Reviewer

Ruum by SAP

Ruum [by SAP] is well-suited for the task creation and assignment with the responsible persons for the follow-ups and collaboration, which can be used for both internal or external projects. Ruum [by SAP] can also be used for internal tasks, milestones, project and workflow management and team management functionalities respectively. Ruum [by SAP] may not be well suited for those who want to use the CRM tools for the related marketing activities management in [a] particular situation.
Ye Yint Moe | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Discord
6.9
Ruum by SAP
9.5
Task Management
Discord
6.4
Ruum by SAP
10.0
Scheduling
Discord
6.1
Ruum by SAP
10.0
Workflow Automation
Discord
5.0
Ruum by SAP
9.3
Mobile Access
Discord
9.2
Ruum by SAP
9.5
Search
Discord
7.9
Ruum by SAP
9.3
Visual planning tools
Discord
7.0
Ruum by SAP
9.0
Gantt Charts
Discord
Ruum by SAP
9.0

Communication

Discord
6.8
Ruum by SAP
9.1
Chat
Discord
9.7
Ruum by SAP
9.3
Notifications
Discord
8.9
Ruum by SAP
9.0
Discussions
Discord
9.2
Ruum by SAP
9.0
Surveys
Discord
6.8
Ruum by SAP
9.0
Internal knowledgebase
Discord
8.3
Ruum by SAP
8.7
Integrates with GoToMeeting
Discord
4.0
Ruum by SAP
9.5
Integrates with Gmail and Google Hangouts
Discord
4.0
Ruum by SAP
9.5
Integrates with Outlook
Discord
4.0
Ruum by SAP
9.0

File Sharing & Management

Discord
9.0
Ruum by SAP
8.9
Versioning
Discord
9.7
Ruum by SAP
9.0
Video files
Discord
7.6
Ruum by SAP
8.3
Audio files
Discord
8.2
Ruum by SAP
9.0
Document collaboration
Discord
10.0
Ruum by SAP
9.0
Access control
Discord
7.9
Ruum by SAP
9.0
Advanced security features
Discord
9.5
Ruum by SAP
8.7
Integrates with Google Drive
Discord
10.0
Ruum by SAP
9.5
Device sync
Discord
9.4
Ruum by SAP
8.7

Pros

Discord

  • video chat with team - screen share
  • text chat with multi channels and hastags
  • control over roles and members
  • sharing files and resources with team members
  • Interest groups and hobby community building
Laura Glover | TrustRadius Reviewer

Ruum by SAP

  • Ruum by SAP has feedback management, which is efficiently working.
  • Campaign management is also fostered by Ruum by SAP.
  • Email facilitation and management has been also improved by Ruum by SAP.
  • Service automation has been directed by Ruum by SAP.
Faith Kayne | TrustRadius Reviewer

Cons

Discord

  • The app can use a lot of CPU and (interestingly) GPU. This has been a long lasting issue and has improved a little lately.
  • Fullscreen mode can be hard to navigate.
Su Kaygun Sayran | TrustRadius Reviewer

Ruum by SAP

  • Budget, predicting, and forecasting are a miss in Ruum by SAP.
  • No CRM from Ruum by SAP.
  • Billing and invoicing are not found in this program.
Kartah Bromma | TrustRadius Reviewer

Usability

Discord

Discord 7.5
Based on 2 answers
I would say its overall usability is good, but it does take some getting used to and training on it. You cannot jump right in and understand it all. Someone had to explain it all to me and how the different functions and commands worked within the program and groups.
Anonymous | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Support Rating

Discord

Discord 9.2
Based on 3 answers
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
Phil Haldane | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Alternatives Considered

Discord

Discord allows you to organize communication between many people, while not "mixing everyone together", but dividing them into appropriate groups. Thanks to the ability to work through the browser, Discord is easy to use on any device, without the need to install additional applications.
Vasilii Chistyakov | TrustRadius Reviewer

Ruum by SAP

Ruum [by SAP] is an easy-to-use project and workflow management tool for the organization's internal use on the project tracking and managing [of] client-related projects, which also benefits team assignment and collaboration. [It also] shares the project milestones with the external clients for the particular project status records, [as such], I would like to [recommend] Ruum by SAP as an internal workflow management solution for better productivity and work efficiency.
Ye Yint Moe | TrustRadius Reviewer

Return on Investment

Discord

  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
Jeff Huisjen | TrustRadius Reviewer

Ruum by SAP

  • Through proper project planning, minimal finances are used.
  • The many marketing options increases the number of clients we serve.
  • Process automation decreases the task force, hence, labor costs decreases.
Faith Kayne | TrustRadius Reviewer

Pricing Details

Discord

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$4.99 per month

Discord Editions & Modules

Edition
Discord Nitro$9.991
Discord Nitro Classic$4.991
  1. per month
Additional Pricing Details
16% discount on annual pricing for Discord Nitro ($99.99 per year) and Discord Nitro Classic ($49.99 per year).

Ruum by SAP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Ruum by SAP Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Discord
9.6
Ruum by SAP
9.7

Usability

Discord
7.5
Ruum by SAP

Support Rating

Discord
9.2
Ruum by SAP

Add comparison