DocLink vs. Google Drive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocLink
Score 8.8 out of 10
N/A
DocLink is an integrated document management system from Altec headquartered in Laguna Hills, California.N/A
Google Drive
Score 8.7 out of 10
N/A
Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.
$6
per month
Pricing
DocLinkGoogle Drive
Editions & Modules
No answers on this topic
Basic
$6.00
per month
Business
$12.00
per month
Enterprise
Contact Vendor for Quote
per month
Offerings
Pricing Offerings
DocLinkGoogle Drive
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for students, educators, and non profit organizations.
More Pricing Information
Features
DocLinkGoogle Drive
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
DocLink
-
Ratings
Google Drive
8.6
202 Ratings
2% above category average
Versioning00 Ratings8.3178 Ratings
Video files00 Ratings8.0171 Ratings
Audio files00 Ratings8.1165 Ratings
Document collaboration00 Ratings9.2199 Ratings
Access control00 Ratings8.9197 Ratings
File search00 Ratings8.9201 Ratings
Device sync00 Ratings9.0188 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
DocLink
-
Ratings
Google Drive
8.3
196 Ratings
4% below category average
User and role management00 Ratings8.3185 Ratings
File organization00 Ratings7.9195 Ratings
Device management00 Ratings8.799 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
DocLink
-
Ratings
Google Drive
8.7
196 Ratings
3% above category average
Performance00 Ratings8.7194 Ratings
Reliability00 Ratings9.1196 Ratings
Storage Reports00 Ratings8.587 Ratings
Best Alternatives
DocLinkGoogle Drive
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MSB Docs
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Score 9.7 out of 10
Druva Data Resiliency Cloud
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Score 9.6 out of 10
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User Ratings
DocLinkGoogle Drive
Likelihood to Recommend
8.2
(9 ratings)
8.8
(203 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(5 ratings)
Usability
9.0
(1 ratings)
8.7
(36 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
8.0
(1 ratings)
9.0
(7 ratings)
Support Rating
-
(0 ratings)
7.7
(48 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(3 ratings)
Configurability
-
(0 ratings)
6.0
(1 ratings)
Ease of integration
9.0
(1 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
DocLinkGoogle Drive
Likelihood to Recommend
Altec
It's a great tool that works well to automate processes and, once set up, reduce admin time on things like tracking the approval process. However, it can be challenging to initially set up because it requires an understanding of the process in the first place. We have a team of business analysts who work for us so one of them was assigned to understand our own internal processes and then set up the relevant workflows. I think without this we might have struggled. We also each use the expense receipt feature which is great. You can in a receipt and using OCR the expense forms are automatically populated. You do need to manually check it but this saves a lot of time in filling in forms. As we now have a workflow in place it is straightforward to submit your monthly expense report for approval straight afterward. The document tracking feature is good too - who has seen, worked on, or needs to see the document. It means we were able to stop using Slack.
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Google
It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
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Pros
Altec
  • Maintains all scanned and processed documents since we converted from paper files. 13 years and counting for our company.
  • Able to create custom folders or "workflows" with specific permissions.
  • Able to quickly search using a wide variety of search parameters.
  • Allows the user to make notations, highlights, and digital stamps for future reference.
  • Allows the user to scan or drag and drop documents into the program and will convert to the acceptable format (ie: PDF will convert to TIF).
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Google
  • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
  • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
  • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
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Cons
Altec
  • Search engine can be enhanced to provide better results.
  • The workflow module can be made simpler.
  • Sometimes a little slow to load all the information.
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Google
  • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
  • Could be more robust and flexible as far as assigning restrictions.
  • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
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Likelihood to Renew
Altec
No answers on this topic
Google
For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.
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Usability
Altec
DocLink is VERY user-friendly! The daily functions are easily taught to non-financial individuals. It's easy to understand and easy to manipulate with a simple, functional layout. The Administrative module is not too complicated, but it would be more effective if there was a more thorough "help" section or an online forum for users. All of my knowledge is self-taught, trial and error, but it would be helpful for a new user to have an online resource to address questions or issues.
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Google
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
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Reliability and Availability
Altec
No answers on this topic
Google
Always available
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Performance
Altec
DocLink is quite reliable and effective. Scanned documents are easy to read with very slight loss of integrity. Pages load quickly with occasional lag loading very large files. We use DocLink with MS Dynamics SL, and the two systems perform well together without much interruption or ambiguity in the process. One issue we have is in relation to the number of licenses and issues we have when a session will not close upon exit, thus suspending an available license rendering it unusable. Although very infrequent, IT has had to manually "end" a session to clear the license.
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Google
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
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Support Rating
Altec
No answers on this topic
Google
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
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In-Person Training
Altec
No answers on this topic
Google
The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
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Implementation Rating
Altec
No answers on this topic
Google
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
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Alternatives Considered
Altec
Document sender u can only send one at a time, doclink sends mass emails all at once and can archive all your documents, making it a complete solution.
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Google
In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
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Scalability
Altec
No answers on this topic
Google
I have always been able to access
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Return on Investment
Altec
  • Now set up it has significantly reduced admin time for everyone. I would say on average 1-2 hours per month per staff member spent on expense forms and submissions.
  • Cancelled paid version of slack as no longer needed.
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Google
  • It has given our operation remote capabilities
  • Easier to access and understand client's need through collaborative enviroment
  • availability to digital resources fast and easy
  • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
  • our operation became easier for new staff to get onboard: small learning curve to use it
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ScreenShots

Google Drive Screenshots

Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives