What users are saying about
9 Ratings
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Score 7.9 out of 100
22 Ratings
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Score 8 out of 100

Likelihood to Recommend

DocuSign CLM, formerly SpringCM

A great solution:
  1. templatizing agreement types;
  2. driving workflows with conditions,
  3. archiving documents and attributing them by master data
I had wished that it was easier to engineer workflows and templates (greatest opportunity to expand).
Jeanette Wayne | TrustRadius Reviewer

Emptoris

If you have a highly bureaucratic organization that is heavily focused on procurement, Emptoris can provide some value. It seemed to be very good at linking the contract information to procurement for better spend control. If you are trying to implement a standalone contract management solution that allows you to easily create contracts and store them in a central location, this isn't the tool for you. There doesn't appear to be a simplified implementation. In general, when a SaaS solution has a complicated and expensive implementation, I am very skeptical. This does not show that the vendor is trying to move customers forward on a single code base. If that many things need to be done during implementation, you are starting to customize the solution for every customer. This hurts the vendor's ability to scale and make improvements in the future.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Contract Authoring

DocuSign CLM, formerly SpringCM
Emptoris
8.3
Contract creation
DocuSign CLM, formerly SpringCM
Emptoris
9.0
Contract templates
DocuSign CLM, formerly SpringCM
Emptoris
7.8
Clause library/saved fields
DocuSign CLM, formerly SpringCM
Emptoris
8.3
Guided logic
DocuSign CLM, formerly SpringCM
Emptoris
8.0

Contract Collaboration

DocuSign CLM, formerly SpringCM
Emptoris
7.9
Contract sharing
DocuSign CLM, formerly SpringCM
Emptoris
8.0
Contract editing
DocuSign CLM, formerly SpringCM
Emptoris
8.7
Collaborating on contracts
DocuSign CLM, formerly SpringCM
Emptoris
7.5
MS Word plug-in
DocuSign CLM, formerly SpringCM
Emptoris
7.5
Approval process
DocuSign CLM, formerly SpringCM
Emptoris
8.2
Interdepartmental workflows
DocuSign CLM, formerly SpringCM
Emptoris
7.8

Contract Monitoring

DocuSign CLM, formerly SpringCM
Emptoris
7.8
Contract database
DocuSign CLM, formerly SpringCM
Emptoris
7.7
Legacy contracts
DocuSign CLM, formerly SpringCM
Emptoris
7.4
Contract search
DocuSign CLM, formerly SpringCM
Emptoris
7.5
Contract milestone reminders & alerts
DocuSign CLM, formerly SpringCM
Emptoris
8.5
Custom contract reports
DocuSign CLM, formerly SpringCM
Emptoris
7.4
Tracking contract status
DocuSign CLM, formerly SpringCM
Emptoris
8.4
Compliance check
DocuSign CLM, formerly SpringCM
Emptoris
7.9

Pros

DocuSign CLM, formerly SpringCM

  • User-friendly.
  • Seamless integration.
Anonymous | TrustRadius Reviewer

Emptoris

  • Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed.
  • Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc.
  • Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards.
  • Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables.
  • Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization.
Anonymous | TrustRadius Reviewer

Cons

DocuSign CLM, formerly SpringCM

  • Not user intuitive.
  • Unreliable - crashes and you don't know if your contract was sent to the client.
Anonymous | TrustRadius Reviewer

Emptoris

  • Reporting, Emptoris comes with standard reports which can not always can be fit into our business. This needs to be improved. I hope Emptoris is addressing this issue in their latest releases.
  • Though the feature of editing language in MS word is excellent, loading MS word takes time.
Mahesh Aluvala | TrustRadius Reviewer

Likelihood to Renew

DocuSign CLM, formerly SpringCM

No score
No answers yet
No answers on this topic

Emptoris

Emptoris 8.0
Based on 10 answers
There are a lot of new, exciting products coming out in every field and I believe that there is always something better right over the horizon. If it was my choice, I would review my usage of Emptoris and other software periodically to make sure I'm using the most efficient software possible.
Anonymous | TrustRadius Reviewer

Usability

DocuSign CLM, formerly SpringCM

No score
No answers yet
No answers on this topic

Emptoris

Emptoris 8.0
Based on 2 answers
Emptoris is a pretty robust tool overall. Learning curve is small and it is simple to use
Digvijay Singh | TrustRadius Reviewer

Support Rating

DocuSign CLM, formerly SpringCM

DocuSign CLM, formerly SpringCM 1.0
Based on 1 answer
I am constantly experiencing issues with SpringCM.
Anonymous | TrustRadius Reviewer

Emptoris

Emptoris 8.0
Based on 2 answers
The above rating for the overall support from Emptoris is for their product / product support, roll out training and refresher training / ongoing training, which is not only good but superior. There is no major or reconizable bad review that can be given to Emptoris at this point in time, from where is stands.
Anonymous | TrustRadius Reviewer

Alternatives Considered

DocuSign CLM, formerly SpringCM

We selected SpringCM because we needed just a basic contract repository. We did not need a full contract life cycle product.
Larry Lueck | TrustRadius Reviewer

Emptoris

I am a fan of Ariba to be used for the entire lifecycle of Sourcing. From RFX's to cutting PO's. I feel Emptoris misses the boat on the idea of a "One Stop Shop" for all of your Sourcing/Purchasing needs
John Klucharits | TrustRadius Reviewer

Return on Investment

DocuSign CLM, formerly SpringCM

  • Shorter time to market, 364%
  • Fewer process cycles (425% improvement)
Jeanette Wayne | TrustRadius Reviewer

Emptoris

  • We won the 2005 Baseline Magazine Award for best ROI related to a technology implementation with an ROI 5544% (see 2005 Baseline ROI Awards, GlaxoSmithkline).
  • We always felt we could do "two times the work, with half the people and deliver double the savings".
Gregg Brandyberry | TrustRadius Reviewer

Pricing Details

DocuSign CLM, formerly SpringCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

DocuSign CLM, formerly SpringCM Editions & Modules

Edition
Personal$151
Standard$402
Business Pro$602
Advanced SolutionsContact sales team
Real Estate Starter$154
DocuSign for Realtors$355
Real Estate Plus, Broker EditionContact sales team
Sandbox AccountFree
Starter$757
Intermediate$4507
Enterprise OfferingsContact sales team
  1. per month
  2. per user/per month
  3. none
  4. per month
  5. per user/per month
  6. none
  7. per month
  8. none
Additional Pricing Details

Emptoris

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Emptoris Editions & Modules

Edition
Emptoris$59.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

DocuSign CLM, formerly SpringCM
8.2
Emptoris
8.1

Likelihood to Renew

DocuSign CLM, formerly SpringCM
Emptoris
8.0

Usability

DocuSign CLM, formerly SpringCM
Emptoris
8.0

Support Rating

DocuSign CLM, formerly SpringCM
1.0
Emptoris
8.0

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