DocuSign CLM vs. Emptoris

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign CLM
Score 8.7 out of 10
N/A
DocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.
$15
per month
Emptoris
Score 5.5 out of 10
N/A
N/A
$59
Per User Per Month
Pricing
DocuSign CLMEmptoris
Editions & Modules
Personal
$15
per month
Real Estate Starter
$15
per month
DocuSign for Realtors
$35
per user/per month
Standard
$40
per user/per month
Business Pro
$60
per user/per month
Starter
$75
per month
Intermediate
$450
per month
Advanced Solutions
Contact sales team
Real Estate Plus, Broker Edition
Contact sales team
Sandbox Account
Free
Enterprise Offerings
Contact sales team
Emptoris
$59.00
Per User Per Month
Offerings
Pricing Offerings
DocuSign CLMEmptoris
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
DocuSign CLMEmptoris
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
DocuSign CLM
-
Ratings
Emptoris
8.3
4 Ratings
Contract creation00 Ratings9.04 Ratings
Contract templates00 Ratings7.84 Ratings
Clause library/saved fields00 Ratings8.34 Ratings
Guided logic00 Ratings8.02 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
DocuSign CLM
-
Ratings
Emptoris
7.9
4 Ratings
Contract sharing00 Ratings8.04 Ratings
Contract editing00 Ratings8.74 Ratings
Collaborating on contracts00 Ratings7.53 Ratings
MS Word plug-in00 Ratings7.52 Ratings
Approval process00 Ratings8.24 Ratings
Interdepartmental workflows00 Ratings7.84 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
DocuSign CLM
-
Ratings
Emptoris
7.8
5 Ratings
Contract database00 Ratings7.75 Ratings
Legacy contracts00 Ratings7.45 Ratings
Contract search00 Ratings7.55 Ratings
Contract milestone reminders & alerts00 Ratings8.53 Ratings
Custom contract reports00 Ratings7.44 Ratings
Tracking contract status00 Ratings8.44 Ratings
Compliance check00 Ratings7.93 Ratings
User Ratings
DocuSign CLMEmptoris
Likelihood to Recommend
8.8
(35 ratings)
8.1
(15 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(10 ratings)
Usability
-
(0 ratings)
8.0
(2 ratings)
Support Rating
1.0
(2 ratings)
8.0
(4 ratings)
User Testimonials
DocuSign CLMEmptoris
Likelihood to Recommend
DocuSign
DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
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IBM
If you have a highly bureaucratic organization that is heavily focused on procurement, Emptoris can provide some value. It seemed to be very good at linking the contract information to procurement for better spend control. If you are trying to implement a standalone contract management solution that allows you to easily create contracts and store them in a central location, this isn't the tool for you. There doesn't appear to be a simplified implementation. In general, when a SaaS solution has a complicated and expensive implementation, I am very skeptical. This does not show that the vendor is trying to move customers forward on a single code base. If that many things need to be done during implementation, you are starting to customize the solution for every customer. This hurts the vendor's ability to scale and make improvements in the future.
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Pros
DocuSign
  • Alerts when documents are signed
  • Notifications if customers don't complete any or all of their required tasks
  • Showing clients exactly where to sign
  • Making signing easy and fast
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IBM
  • Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed.
  • Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc.
  • Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards.
  • Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables.
  • Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization.
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Cons
DocuSign
  • Increase sending limit for initial plans
  • Faster return for client service requests
  • When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.
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IBM
  • Reporting, Emptoris comes with standard reports which can not always can be fit into our business. This needs to be improved. I hope Emptoris is addressing this issue in their latest releases.
  • Though the feature of editing language in MS word is excellent, loading MS word takes time.
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Likelihood to Renew
DocuSign
No answers on this topic
IBM
There are a lot of new, exciting products coming out in every field and I believe that there is always something better right over the horizon. If it was my choice, I would review my usage of Emptoris and other software periodically to make sure I'm using the most efficient software possible.
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Usability
DocuSign
No answers on this topic
IBM
Emptoris is a pretty robust tool overall. Learning curve is small and it is simple to use
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Support Rating
DocuSign
I am constantly experiencing issues with SpringCM.
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IBM
The above rating for the overall support from Emptoris is for their product / product support, roll out training and refresher training / ongoing training, which is not only good but superior. There is no major or reconizable bad review that can be given to Emptoris at this point in time, from where is stands.
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Alternatives Considered
DocuSign
Adobe Acrobat Sign was a more confusing process compared to DocuSign CLM. Acrobat presented signature abilities, yet sometimes this was electronic and sometimes this was done manually. Additionally, it is difficult to send and track the document when it goes to more than one signatory.
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IBM
I am a fan of Ariba to be used for the entire lifecycle of Sourcing. From RFX's to cutting PO's. I feel Emptoris misses the boat on the idea of a "One Stop Shop" for all of your Sourcing/Purchasing needs
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Return on Investment
DocuSign
  • Positive - has helped us track renewals which allows us to get out of "bad" contracts or renew "good" ones.
  • Negative - we had hoped for it to help us determine which terms and conditions we have agreed to in other contracts. This has made contract review remain a lengthy process.
  • Positive - We are now able to find all of our contracts which has helped us get out of unnecessary contracts (which positively impacts finances).
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IBM
  • We won the 2005 Baseline Magazine Award for best ROI related to a technology implementation with an ROI 5544% (see 2005 Baseline ROI Awards, GlaxoSmithkline).
  • We always felt we could do "two times the work, with half the people and deliver double the savings".
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