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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    HoneyBook

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…

    $36

    per month

    Pricing
    DocuSignHoneyBook
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Starter
    $36
    per month
    Unlimited Plan - Monthly
    $39
    Month
    Essentials
    $59
    per month
    Premium
    $129
    per month
    Offerings
    Pricing Offerings
    DocuSignHoneyBook
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details2 months free with annual billing.
    More Pricing Information
    Community Pulse
    DocuSignHoneyBook
    Considered Both Products
    DocuSign
    No answer on this topic
    HoneyBook
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    79 Answers
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    84%
    Delivers good value for the price
    66 Answers
    80%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    82 Answers
    70%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    62 Answers
    63%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    67 Answers
    70%
    Implementation went as expected
    7 Answers
    Features
    DocuSignHoneyBook
    Sales Force Automation
    Comparison of Sales Force Automation features of DocuSign and HoneyBook
    Feature
    DocuSign
    -
    Ratings
    HoneyBook
    6.4
    12 Ratings
    20% below category average
    Customer data management / contact management00 Ratings6.412 Ratings
    Workflow management00 Ratings5.710 Ratings
    Opportunity management00 Ratings5.111 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.711 Ratings
    Contract management00 Ratings7.112 Ratings
    Quote & order management00 Ratings5.410 Ratings
    Interaction tracking00 Ratings6.59 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of DocuSign and HoneyBook
    Feature
    DocuSign
    -
    Ratings
    HoneyBook
    7.7
    10 Ratings
    0% above category average
    Case management00 Ratings8.78 Ratings
    Help desk management00 Ratings6.79 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of DocuSign and HoneyBook
    Feature
    DocuSign
    -
    Ratings
    HoneyBook
    4.7
    10 Ratings
    49% below category average
    Lead management00 Ratings4.710 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of DocuSign and HoneyBook
    Feature
    DocuSign
    -
    Ratings
    HoneyBook
    7.0
    12 Ratings
    9% below category average
    Task management00 Ratings5.712 Ratings
    Billing and invoicing management00 Ratings7.111 Ratings
    Reporting00 Ratings8.411 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of DocuSign and HoneyBook
    Feature
    DocuSign
    -
    Ratings
    HoneyBook
    5.5
    8 Ratings
    33% below category average
    Customizable reports00 Ratings5.58 Ratings
    Customization
    Comparison of Customization features of DocuSign and HoneyBook
    Feature
    DocuSign
    -
    Ratings
    HoneyBook
    9.0
    10 Ratings
    16% above category average
    Custom fields00 Ratings9.010 Ratings
    Custom objects00 Ratings9.010 Ratings
    Security
    Comparison of Security features of DocuSign and HoneyBook
    Feature
    DocuSign
    -
    Ratings
    HoneyBook
    6.6
    11 Ratings
    24% below category average
    Single sign-on capability00 Ratings6.49 Ratings
    Role-based user permissions00 Ratings6.710 Ratings
    Platform
    Comparison of Platform features of DocuSign and HoneyBook
    Feature
    DocuSign
    -
    Ratings
    HoneyBook
    6.6
    10 Ratings
    14% below category average
    Mobile access00 Ratings6.610 Ratings
    Best Alternatives
    DocuSignHoneyBook
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Conga Sign
    Score8.7 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuSignHoneyBook
    Likelihood to Recommend
    9.0
    (161 ratings)
    6.4
    (12 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    9.0
    (1 ratings)
    Usability
    8.4
    (19 ratings)
    5.7
    (10 ratings)
    Availability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (46 ratings)
    2.6
    (7 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuSignHoneyBook
    Likelihood to Recommend
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    HoneyBook
    I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
    Incentivized
    Read full review
    Pros
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    HoneyBook
    • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
    • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
    • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
    • The app helps me feel connected to my leads and data while I'm away from my computer.
    Incentivized
    Read full review
    Cons
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    HoneyBook
    • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
    • The transaction fees for instant deposits are expensive.
    • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
    • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
    Incentivized
    Read full review
    Likelihood to Renew
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    HoneyBook
    Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
    Read full review
    Usability
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    HoneyBook
    This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
    Read full review
    Reliability and Availability
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    HoneyBook
    No answers on this topic
    Performance
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    HoneyBook
    No answers on this topic
    Support Rating
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    HoneyBook
    They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
    Incentivized
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    Online Training
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
    Read full review
    HoneyBook
    No answers on this topic
    Implementation Rating
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    HoneyBook
    No answers on this topic
    Alternatives Considered
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Read full review
    HoneyBook
    Honeybook and Dubsado have a lot of similarities. I'd say the only big difference is that Dubsado still has more advanced workflow capabilities. Dubsado also is much harder to set up. Honeybook is simpler and easier to use right from the start.
    Incentivized
    Read full review
    Scalability
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
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    HoneyBook
    No answers on this topic
    Return on Investment
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
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    HoneyBook
    • HoneyBook was very cost effective which was great for ROI!
    • HoneyBook was easy to use which made for a quick employee on-boarding for new team members.
    • HoneyBook had some features that were not available on the platform that are considered standard for any other CRM such as data pull, platform integrations, and customization options.
    Incentivized
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    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot

    HoneyBook Screenshots

    Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows