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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    OctaSales

    N/AN/AN/A

    $19

    per month

    OneSpan Sign

    Score9.6 out of 10
    Enterprise companies (1,001+ employees)
    OneSpan Sign (formerly eSignLive) is an e-signature solution for secure document signing processes that enables organizations to digitize business processes and eliminate costly paper and inconvenient “wet” signatures.

    $240

    per year per user

    Pricing
    DocuSignOctaSalesOneSpan Sign
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Basic
    $19
    per month
    Free Trial
    $0
    Free for 30 Days
    Professionnal
    $20
    Per User per Month
    Enterprise
    Call for Pricing
    Enterprise
    Call for pricing
    Contract
    Offerings
    Pricing Offerings
    DocuSignOctaSalesOneSpan Sign
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DocuSignOctaSalesOneSpan Sign
    Considered Multiple Products
    DocuSign
    Chose DocuSign
    DocuSign is easy to understand by all users. You can personalize the instructions for each party. Documents can be signed and transmitted instantaneously in an extremely secure manner. Once completed, a report is generated for reference to the exact time that a document was …
    Incentivized
    Chose DocuSign
    I think DocuSign is still the leader in this industry as pronounced by their superior customer service and quick development response time to changes in the industry. For simple users, DocuSign is user friendly and easy to navigate while adding significant benefit to small to …
    Incentivized
    OctaSales
    No answer on this topic
    OneSpan
    Chose OneSpan Sign
    OneSpan was more affordable than DocuSign.
    Incentivized
    Chose OneSpan Sign
    DocuSign wanted $1500/mo for access to the equivalent feature set of creating links to standard forms.
    Incentivized
    Chose OneSpan Sign
    I was told that the other services may have a better API but for our needs, the cheaper the better and eSign Live's prices could not be beat. I believe that DocuSign's similar product was roughly four times as much as what we are currently spending on eSign Live.
    Incentivized
    Chose OneSpan Sign
    DocuSign has a reminder function if the paperwork is not complete. You just click Remind and it sends the person a reminder to complete.
    Incentivized
    Chose OneSpan Sign
    Both products had similar functions, but I found that OneSpan Sign just had the edge when it came to use ability and user experience. It is very clear how to use the system and it integrates very well into our business. Are use it on a regular basis, and even though I’ve tried …
    Incentivized
    Chose OneSpan Sign
    we realized some insurance companies are using OneSpan and also our admin office uses the same program. Therefore, it is more friendly in terms of everyone knowing software.
    Incentivized
    Chose OneSpan Sign
    OneSpan Sign had better audit history capability and better pricing.
    Incentivized
    Chose OneSpan Sign
    My experience with OneSpan in the customer service has been very positive. However, since my experience with OneSpan is much more recent, most of my technical experience with OneSpan includes technical areas that were not available in other products at the time I was working …
    Incentivized
    Chose OneSpan Sign
    All other evaluated tools allowed for changes within the document after the first signature. Within OneSpan this action kicked off a completely new signing process. This along with the security compliance was our main factor for approval.
    Incentivized
    Chose OneSpan Sign
    DocuSign was probably one of the alternatives but to be honest we just did not evaluate alternatives at all. We were simply happy to integrate easily with an approved (by our financial institution) eSign product. We just moved from the POC to a "That's a go" decision given the …
    Incentivized
    Chose OneSpan Sign
    • Free trial
    • Less expensive
    • A better UI for generic customers
    Incentivized
    Chose OneSpan Sign
    We were also considering Docusign but with the similarity of product and functional offering, it boiled down to price and possibly a better support system.
    Chose OneSpan Sign
    I tried Docusign prior to going with e-signLive and the overall reason I went with e-sign Live was the ease of use of the interface and overall simplicity for getting started
    Key User Insights
    Would buy again
    85%
    Would buy again
    79 Answers
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    84%
    Delivers good value for the price
    66 Answers
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    82 Answers
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    62 Answers
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    67 Answers
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    DocuSignOctaSalesOneSpan Sign
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    No answers on this topic
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Paperflite
    Score8 out of 10
    MSB Docs
    Score9.4 out of 10
    Enterprises
    Conga Sign
    Score8.7 out of 10
    Scratchpad
    Score9.7 out of 10
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DocuSignOctaSalesOneSpan Sign
    Likelihood to Recommend
    9.0
    (161 ratings)
    -
    (0 ratings)
    10.0
    (38 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    -
    (0 ratings)
    8.0
    (8 ratings)
    Usability
    8.4
    (19 ratings)
    -
    (0 ratings)
    10.0
    (2 ratings)
    Availability
    10.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (46 ratings)
    -
    (0 ratings)
    7.9
    (3 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuSignOctaSalesOneSpan Sign
    Likelihood to Recommend
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    OctaSales
    No answers on this topic
    OneSpan
    OneSpan Sign is suited to many professional business situations. It is well used by the legal, security and compliance teams as well as many people within the financial functions. A lot of businesses have become very agile, and require a paperless environment to working. There are some companies and businesses who would prefer paper documents to be signed, which would not work as well as the paperless versions. I would use it in many different scenarios where I would prefer to have a paperless transaction
    Incentivized
    Read full review
    Pros
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    OctaSales
    No answers on this topic
    OneSpan
    • One can set up a workflow in which one can specify the order in which signatures have to be done.
    • Customer service is great and always ready to go the extra mile.
    • Pricing is very transparent, and there are no hidden charges.
    Read full review
    Cons
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    OctaSales
    No answers on this topic
    OneSpan
    • Search capabilities can be improved by a great extent. We still can't search documents by name of the signatory
    • Pricing seems a bit high when compared with other players in the market
    • Data importing and exporting capabilities can be improved drastically
    Read full review
    Likelihood to Renew
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    OctaSales
    No answers on this topic
    OneSpan
    I don't see any reasons to change as their solution covers all my need for now. I could make even more integrations but that might be something that I will do down the road. I'm used to working with the interface and my data is all there as well.
    Read full review
    Usability
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    OctaSales
    No answers on this topic
    OneSpan
    Easy to use design and tool
    Incentivized
    Read full review
    Reliability and Availability
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    OctaSales
    No answers on this topic
    OneSpan
    No answers on this topic
    Performance
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    OctaSales
    No answers on this topic
    OneSpan
    No answers on this topic
    Support Rating
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    OctaSales
    No answers on this topic
    OneSpan
    The product is so well designed and built that we rarely need to reach out to customer service. But we have reached out to them in case of downtime, and we have always gotten a satisfactory response. We never had to follow up, as customer service executives were very responsible.
    Read full review
    Online Training
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
    Read full review
    OctaSales
    No answers on this topic
    OneSpan
    No answers on this topic
    Implementation Rating
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    OctaSales
    No answers on this topic
    OneSpan
    No answers on this topic
    Alternatives Considered
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Read full review
    OctaSales
    No answers on this topic
    OneSpan
    My experience with OneSpan in the customer service has been very positive. However, since my experience with OneSpan is much more recent, most of my technical experience with OneSpan includes technical areas that were not available in other products at the time I was working with other products.
    Incentivized
    Read full review
    Scalability
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
    Read full review
    OctaSales
    No answers on this topic
    OneSpan
    No answers on this topic
    Return on Investment
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
    Read full review
    OctaSales
    No answers on this topic
    OneSpan
    • It has done what we got it for. It has made it much easier for our advisers to do business with clients in remote areas.
    • It has significantly reduced the time that it used to take to open a new account.
    Incentivized
    Read full review
    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot

    OneSpan Sign Screenshots

    Screenshot of User initiates the e-signature process by clicking 'New Transaction'.Screenshot of The user adds the necessary documents and signers to the transaction. Additional options like signer authentication & identification, in-person signing, reminders & notifications, and more are available in OneSpan Sign.Screenshot of Add signature blocks to desired locations on your document for your recipients to sign. Simply drag-and-drop the signature blocks into the document. Click the ‘Send to Sign’ button to route your document for signing.Screenshot of The signer can click-to-sign to complete the signing of the account opening application.Screenshot of The signing process is intuitive and easy for your signers. OneSpan Sign offers an optimized signing experience so your signers can sign anywhere, anytime, and across multiple devices.