TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    ownCloud

    Score9.2 out of 10
    N/AownCloud is a self-hosted open source file syncing and sharing option, from the Boston-based company of the same name.

    $5

    per month

    Pricing
    DocuSignownCloud
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Standard
    $5
    per month
    Enterprise
    $12
    per month
    For Teams
    $13
    per month
    For Single Users
    $15
    per month
    Community
    Free
    Offerings
    Pricing Offerings
    DocuSignownCloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DocuSignownCloud
    Considered Both Products
    DocuSign
    No answer on this topic
    ownCloud
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    79 Answers
    No answers on this topic
    Delivers good value for the price
    84%
    Delivers good value for the price
    66 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    82 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    62 Answers
    No answers on this topic
    Implementation went as expected
    87%
    Implementation went as expected
    67 Answers
    No answers on this topic
    Features
    DocuSignownCloud
    File Sharing & Management
    Comparison of File Sharing & Management features of DocuSign and ownCloud
    Feature
    DocuSign
    -
    Ratings
    ownCloud
    8.5
    13 Ratings
    1% above category average
    Versioning00 Ratings9.010 Ratings
    Video files00 Ratings7.89 Ratings
    Audio files00 Ratings8.19 Ratings
    Document collaboration00 Ratings7.812 Ratings
    Access control00 Ratings9.512 Ratings
    File search00 Ratings8.112 Ratings
    Device sync00 Ratings9.312 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of DocuSign and ownCloud
    Feature
    DocuSign
    -
    Ratings
    ownCloud
    8.5
    13 Ratings
    2% below category average
    User and role management00 Ratings9.012 Ratings
    File organization00 Ratings8.713 Ratings
    Device management00 Ratings7.79 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of DocuSign and ownCloud
    Feature
    DocuSign
    -
    Ratings
    ownCloud
    8.8
    13 Ratings
    1% above category average
    Performance00 Ratings8.813 Ratings
    Reliability00 Ratings9.113 Ratings
    Storage Reports00 Ratings8.410 Ratings
    Best Alternatives
    DocuSignownCloud
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Conga Sign
    Score8.7 out of 10
    Apple iCloud
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuSignownCloud
    Likelihood to Recommend
    9.0
    (161 ratings)
    7.8
    (13 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (19 ratings)
    8.7
    (4 ratings)
    Availability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    10.0
    (2 ratings)
    Support Rating
    10.0
    (46 ratings)
    8.0
    (3 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuSignownCloud
    Likelihood to Recommend
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    ownCloud
    I'd easily recommend ownCloud to small businesses or teams within organizations. I've not used ownCloud in large deployments, so I'd hesitate before suggesting it in a situation where more than 10 users need support. That said, ownCloud is easy to set up and multiple instances could be used to service a large user base.
    Incentivized
    Read full review
    Pros
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    ownCloud
    • Attention and dedication to making the product a world class product with continual product updates.
    • Ease of use from an administration standpoint, and a very Clear UI.
    • The price -- you can't beat free!
    • Mobile applications are great.
    • Integration with public S3 cloud providers like AWS S3 and Wasabi S3.
    • 2FA authentication is supported and works great!
    • Marketplace Add-Ons: I love this! For example, I can install an add-on that natively opens raw images. I am a photographer as well, and being able to quickly view the CR2 Raw Files direct from the camera is fantastic! This was made possible by a marketplace add-in.
    • Embedded Media Players: Photos, Music, and Video files can be viewed and played right in the browser window.
    • Sync application to keep local files on a computer updated with the files on the server.
    • Access control and permissions -- shareable links!
    Incentivized
    Read full review
    Cons
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    ownCloud
    • Inability to easily collaboratively edit the same document by several people. Some advances have been made with Collabora (Libreoffice online) but it is still very sub-par compared to Office365 and desktop/online Office editing Sharepoint or OneDrive documents.
    • Apps for Calendar and Contacts are not part of the basic core, and although now quite supported they cannot still be easily deployed in common email clients such as Outlook or Thunderbird, separate CalDAV and CardDAV plugins need to be installed. Embedding an email solution and plugins for major email clients so they can work just by entering username and password would be good.
    • Risk of moving important folders/files to another location just by random drag-and-drop on Windows. Sometimes this breaks public links that cannot be restored anymore. Reverting such mistake by any of the users is impossible automatically.
    • When some user deletes some data in a shared folder it is put into recycle bin of the owner of the folder. The user who deleted cannot himself/herself revert such action as he/she does not see the recycle bin (trash) of the owner. Also, there is no log in the recycle bin who deleted that file or folder.
    Incentivized
    Read full review
    Likelihood to Renew
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    ownCloud
    No answers on this topic
    Usability
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    ownCloud
    OwnCloud is easy for me to use, and I believe it would be for others too. The barrier for most people will be the set up. For a technology professional like myself, ownCloud's setup is pretty straightforward, but it's not the sort of thing most casual users will be able to handle. Also, it's on the user to maintain the service. These can be taken care of by paying someone to do it for you.
    Incentivized
    Read full review
    Reliability and Availability
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    ownCloud
    No answers on this topic
    Performance
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    ownCloud
    Compared with other cloud services, ownCloud has been the most efficient. It doesn't create a noticeable drain on resources and very quickly syncs across all my devices. I'm usually able to save a file on my laptop and by the time I walk over and sit down at my desktop machine, it's already there. I don't need to wait as often as I have with services like OneDrive.
    Incentivized
    Read full review
    Support Rating
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    ownCloud
    Regarding the community edition, there is a reasonably good support on the IRC, forums and in the issue section on Github. Perhaps a much more individual approach would be available if the premium support was chosen and the instance of the server was provided by the Owncloud company that also offers some premium extensions, not available generally. However, we did not need this level of support yet.
    Incentivized
    Read full review
    Online Training
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
    Read full review
    ownCloud
    No answers on this topic
    Implementation Rating
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    ownCloud
    No answers on this topic
    Alternatives Considered
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Read full review
    ownCloud
    The paid cloud services are expensive if you need a lot of data. You're giving your personal and business information to a data-hungry organization. Local NAS solutions are too slow. We run ownCloud on an older business PC and the performance is outstanding, even for remote access, due to local syncing.
    Incentivized
    Read full review
    Scalability
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
    Read full review
    ownCloud
    No answers on this topic
    Return on Investment
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
    Read full review
    ownCloud
    • Software is free so if you are going for a hosted solution anyway, it's hard to beat
    • One of the easiest way to make sure your data is secured without compromising on features
    • You need to manage the infrastructure and software
    Incentivized
    Read full review
    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot