DocuWare vs. Nuclino

We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.

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For game design - Perfect for personal notes, recipes, snippets - Perfect for storing some organized data (for example, links to resources) - Perfect for a content playground powered by AI - Very good for diagrams - Very good. Don't know any bad examples. Tool really great. Rich functionality. Especially love different views (table, graph).

• OCR is very good
• Support
• Ease of use

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• The system is extremely fast. The application loads and displays data in milliseconds. This makes the system easy to work with.
• It's also easy to edit documentation and information, as information can be editing directly without the use of an "edit" button.
• Pricing: Loading speed, ease of use and quick editing are its main advantage that makes it stand out from competitors. Having said that, the pricing is very good as well.

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• No active directory integration, this doubles up user management.
• No Outlook integration. Would be nice to be able to interact with Docuware from email.
• No mobile application. We have many remote users that would benefit from this.

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• switching overe workspaces is bit tedious at the moment
• more granular control over what users can edit inside workspace -> specific items or any item under a specific collection
• currently its not clear who edited an item last -> footer that updates each time item has been edited and by whom
• support for smartsheets. only because we use them ;)
• on prem version? (easier to sell this to my boss)

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Docuware has become a vital part of our organization.

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Fairly intuitive for average users.

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It has a very clean UI for me, the multiple views are so so useful, we can collaborate freely, and fast. This app helped us to grow because now we are giving our time more on generating ideas and of course getting more projects and clients giving real ROI instead of focusing on organizing files. But just like all apps out there, it has some room for improvement

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We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.

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My team has an individual dedicated to content management and Nuclino is one of her job descriptions. It's nice knowing she is able to handle any issues that arise before we even realize they exist. We haven't had any technical issues since implementation so that's been a very pleasant experience.

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Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.

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Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.

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Independently Invited by TrustRadius

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• Allowed us to do multiple hours less data entry per client/per week.
• ROI very quickly.
• Package is customizable so you can scale as needed.

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• We're able to more quickly develop processes and try things out
• Our internal how-to guides are a real time saver, especially when paired with AI search
• It's easier to collaborate on lightweight documents
• Software architectures are easier to find and document