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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DonorPerfect

    Score8.4 out of 10
    N/ADonorPerfect is a fundraising software solution, used by fundraisers to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect supports monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift…N/A

    YourCause

    Score10 out of 10
    N/AYourCause is a SaaS-based platform that is a fully hosted and managed solution used to engage employees in volunteering, giving, and sustainability initiatives, along with helping grants administrators manage corporate and foundation philanthropic programs.N/A
    Pricing
    DonorPerfectYourCause
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DonorPerfectYourCause
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Product pricing varies based on company needs and employee size.
    More Pricing Information
    Community Pulse
    DonorPerfectYourCause
    Considered Both Products
    DonorPerfect
    No answer on this topic
    Blackbaud
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    37 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    34 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    36 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    27 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    27 Answers
    No answers on this topic
    Features
    DonorPerfectYourCause
    Reporting and Analytics
    Comparison of Reporting and Analytics features of DonorPerfect and YourCause
    Feature
    DonorPerfect
    6.4
    1 Ratings
    2% above category average
    YourCause
    -
    Ratings
    Reporting and data visualization6.41 Ratings00 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of DonorPerfect and YourCause
    Feature
    DonorPerfect
    5.0
    1 Ratings
    12% below category average
    YourCause
    -
    Ratings
    Online donation options5.51 Ratings00 Ratings
    Event registration and ticketing4.51 Ratings00 Ratings
    Security and Platform
    Comparison of Security and Platform features of DonorPerfect and YourCause
    Feature
    DonorPerfect
    5.5
    1 Ratings
    17% below category average
    YourCause
    -
    Ratings
    Role-based user permissions9.11 Ratings00 Ratings
    Mobile access1.81 Ratings00 Ratings
    Integrations5.51 Ratings00 Ratings
    Best Alternatives
    DonorPerfectYourCause
    Small Businesses
    Agentforce 360 for Nonprofits
    Score8.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Blackbaud Altru
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    Ellucian CRM Advance
    Score5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DonorPerfectYourCause
    Likelihood to Recommend
    7.3
    (95 ratings)
    10.0
    (17 ratings)
    Likelihood to Renew
    10.0
    (9 ratings)
    7.8
    (5 ratings)
    Usability
    7.3
    (12 ratings)
    9.0
    (15 ratings)
    Availability
    9.5
    (2 ratings)
    7.5
    (2 ratings)
    Performance
    9.5
    (2 ratings)
    5.0
    (2 ratings)
    Support Rating
    8.0
    (32 ratings)
    7.3
    (14 ratings)
    In-Person Training
    7.5
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (2 ratings)
    7.1
    (3 ratings)
    Implementation Rating
    5.5
    (7 ratings)
    5.5
    (14 ratings)
    Configurability
    7.5
    (2 ratings)
    7.0
    (2 ratings)
    Ease of integration
    7.5
    (2 ratings)
    6.5
    (2 ratings)
    Product Scalability
    7.8
    (2 ratings)
    6.5
    (2 ratings)
    Vendor post-sale
    7.2
    (2 ratings)
    6.0
    (2 ratings)
    Vendor pre-sale
    8.5
    (2 ratings)
    6.5
    (2 ratings)
    User Testimonials
    DonorPerfectYourCause
    Likelihood to Recommend
    DonorPerfect
    I love that I can integrate with Donor Search to learn about a person's past giving history to learn more about their interests. DonorPerfect also lets us upload a photo of our donors so we can easily identify them when they visit us or Attend a function. I wish the photo upload offered a larger image and multiple images, some donors send me pics of their visits and pets and it would be great to also store those right in their DP account.
    Read full review
    Blackbaud
    In my experience I feel YourCause is well suited for: Companies that need to manage multiple corporate giving, volunteering, and grant making programs, etc. on one platform. For companies looking for an easy and effective way of vetting non-profit organizations. Those organization focused on employee engagement and looking to measure employee participation and using data to share impact and storytelling. Company platform super users or platform admins looking to influence new products and ideas as early adopters.
    Incentivized
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    Pros
    DonorPerfect
    • DonorPerfect is extremely customizable in every possible way. I love that you can customize what you see when you view a donor's record and how you see it. Fields can be active or hidden, and arranged in any way you choose. In addition, you can create custom fields and parameters, which can be used to enter text freely, as a drop-down box, or as selections with check boxes. The other awesome thing about the options for customization is that you can add, remove, or change fields at ANY time. My organization has used DonorPerfect for over 10 years, but just a few days ago, I added a field to the main screen in our donor records that is now relevant and helpful to my colleague and me as we work together. I feel like the possibilities are limitless in making it DonorPerfect your specific needs.
    • DonorPerfect reports are extremely versatile, and can literally be created to produce any data set imaginable. You can create, name, rename, save, and delete any reports in your profile. You can run very broad, lengthy reports, (which generate surprisingly quickly!), or very specific, detailed reports. You can create and save filters for quick use, or start from scratch each time you run a report.
    Read full review
    Blackbaud
    • The Engagement Element functionality is flexible and user-friendly.
    • The IRS database integration is a great feature when employees are able to choose any charity in the U.S.
    • It is very helpful to see your total community impact (volunteering and giving) on one page.
    • Our dedicated account manager is great - very responsive and proactive.
    • Integration with Workday.
    Incentivized
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    Cons
    DonorPerfect
    • It could provide some of the standard reports fundraisers need as canned reports
    • It could provide optional salutations so you could mail to only one person - not both
    • It could enable us to set up monthly giving categories without using their donation program
    Incentivized
    Read full review
    Blackbaud
    • There is not a blogging feature, it would be great to have that as an innovative feature in the future. Many firms are lookign at new ways to always share their stories, story tell, and allow their employees to share their volunteer and charitable giving passions.
    • It would be very beneficial if external NPOs could create events within CSRconnect on the compamy's behalf. This would help drive volunteerism and the administrative burden.
    • There are a lot of steps to "Give" to an NPO and also request a company match.
    • There are no generic toolkits to help onboard new companies to show them how to set up different features i.e. playbook. There is not a guide that outlines the different tools and functions, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    DonorPerfect
    It is by far the most cost-effective
    Incentivized
    Read full review
    Blackbaud
    We have thoroughly enjoyed our relationship with CSRconnect and YourCause/Blackbaud thus far.
    Incentivized
    Read full review
    Usability
    DonorPerfect
    Poor cash batch interface. Almost half of our receipts are generated by cash and this interface does not support our needs very well.
    Incentivized
    Read full review
    Blackbaud
    The usability of CSRconnect is light years ahead of our last program and we are so thankful for this. Some of our employees get intimidated by using the computer so it is helpful when the site is user-friendly and welcoming for our employees. They are also easily able to find events in the portal.
    Incentivized
    Read full review
    Reliability and Availability
    DonorPerfect
    It's always up when we need it. There are some errors that happen and are not reproducible and cannot be resolved. But [they are] very few and none that cause disruption for the organization.
    Incentivized
    Read full review
    Blackbaud
    It is available when needed. It can be very slow at times.
    Incentivized
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    Performance
    DonorPerfect
    DonorPerfect is as reliable as your internet connection. It is a cloud based application and therefore you cannot pinpoint where the bottleneck is should you have one. But for the most part the app runs quickly.
    Incentivized
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    Blackbaud
    We do have issues with having to reload pages when we are working on reports or engagement tiles. If we dont reload something the information that we have been working to input in to the site or the reports do not save. This can be frustrating when we are on time constraints
    Incentivized
    Read full review
    Support Rating
    DonorPerfect
    Support is so easy. We use chat most often - as we can get someone quickly. The support folks know the product and get answers quickly. If they need to escalate an issue, they do so quickly. The training is great and easily accessible. You can take classes over and over until you completely understand concepts
    Read full review
    Blackbaud
    The implementation process was a bit rocky but ended up okay. The account manager is new and still learning himself so many of our questions are answered with "let me look into that and get back to you". He absolutely gets back to us and is very nice but not always very knowledgeable which can get frustrating.
    Incentivized
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    In-Person Training
    DonorPerfect
    I was able to utilize the support team to train me in areas where I could not figure out how to use the application.
    Incentivized
    Read full review
    Blackbaud
    No answers on this topic
    Online Training
    DonorPerfect
    It was decent.
    Incentivized
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    Blackbaud
    It was a little challenging doing training on line i think in person may have been a little easier. we also did training before we had access to certain things so when the time came to use that training we had questions that came up that were not apart of the initial training.
    Incentivized
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    Implementation Rating
    DonorPerfect
    DonorPerfect provides an extremely easy to use importing tool and the support team was awesome. You don't have to do it in house; for a reasonable fee you can get it done by them.
    Incentivized
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    Blackbaud
    I wasn't involved in the decision to go with Your Cause but I came on as the implementation was happening. It was clunky at best but that was mostly due to our previous account rep not being in a role that suited his talents along with YC being new and us being a very large global company with lots of IT/HR challenges
    Incentivized
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    Alternatives Considered
    DonorPerfect
    I have only ever used DonorPerfect, but I have looked into two or three other options over time. I apologize that I cannot recall all their names at this time. What I found was that even though they typically brought more to the table at that time, the cost jump was huge and I couldn't justify the ROI to myself. But DonorPerfect has continued to add to what they offer and I was glad I never changed platforms.
    Incentivized
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    Blackbaud
    When we chose YourCause it was because of the access to data and the fact that their CSR and Grant platforms "spoke" to each other. Also YourCause seemed to be more forward thinking and innovative. The fact that YourCause platform supported giving with so many countries/languages was impressive as we were expanding. Their platform for the end user was also significantly more advanced, easy to use and modern than others.
    Incentivized
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    Scalability
    DonorPerfect
    [There have been] only two outages since we have started using it and they were extremely information proactive. This should scale easily based on your internet connection.
    Incentivized
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    Blackbaud
    It has worked for our large company fine.
    Incentivized
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    Return on Investment
    DonorPerfect
    • Positive - using a standard Donor management system across a wide geographic area has reduced our infrastructure costs and training requirements
    • Negative - We are not realizing the full potential of our donors because we are missing opportunities for engagement, and missing connections and opportunities because DonorPerfect's limitations.
    • Negative - Limited/poorly implemented API has significantly increased our development costs as we struggle to implement DonorPerfect data with other internal systems.
    Incentivized
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    Blackbaud
    • We have been able to more accurately track global volunteerism.
    • Having an online platform for employees to organize their team volunteer projects has been wonderful. They are either doing more of them (we are so busy) or they were always doing all these activities but we are just finally aware of them because there is a platform to use now.
    • Reporting is not as flexible nor robust as we need it. Still doing many manual steps to get the data how we need it.
    Incentivized
    Read full review
    ScreenShots

    YourCause Screenshots

    Screenshot of CSRconnect is an Employee Engagement Platform for enterprise clients of all sizes, providing a hosted solution for a broad array of corporate community involvement programs and clients are able to manage and report the depth of their social impact and overall employee engagement.Screenshot of Grants ManagementScreenshot of NPO Portal - Free management of donated funds and volunteer information.