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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    draw.io

    Score7.4 out of 10
    N/Adraw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.

    $5

    per month

    ProcessMaker

    Score8.8 out of 10
    N/AProcessMaker is a process automation platform that helps organizations optimize and scale their business operations. By combining workflow automation, AI-driven decision-making, and advanced analytics, ProcessMaker empowers businesses to streamline complex processes, improve efficiency, and enhance customer experiences.N/A
    Pricing
    draw.ioProcessMaker
    Editions & Modules
    Up to 10 Users
    $5
    per month
    Up to 20 Users
    $11
    per month
    Up to 50 Users
    $27.50
    per month
    Up to 75 Users
    $41.25
    per month
    Up to 100 Users
    $55
    per month
    Up to 200 Users
    $95
    per month
    Up to 500 Users
    $152.50
    per month
    Up to 750 Users
    $190
    per month
    Up to 1,000 Users
    $227.50
    per month
    Up to 2,000 Users
    $377.50
    per month
    Up to 5,000 Users
    $827.50
    per month
    Up to 10,000
    1,577.50
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    draw.ioProcessMaker
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    draw.ioProcessMaker
    Considered Both Products
    JGraph (Draw.io)
    No answer on this topic
    ProcessMaker Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Features
    draw.ioProcessMaker
    Customization
    Comparison of Customization features of draw.io and ProcessMaker
    Feature
    draw.io
    -
    Ratings
    ProcessMaker
    7.9
    3 Ratings
    8% above category average
    API for custom integration00 Ratings7.93 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of draw.io and ProcessMaker
    Feature
    draw.io
    -
    Ratings
    ProcessMaker
    8.6
    11 Ratings
    10% above category average
    Dashboards00 Ratings8.811 Ratings
    Standard reports00 Ratings8.811 Ratings
    Custom reports00 Ratings8.09 Ratings
    Process Engine
    Comparison of Process Engine features of draw.io and ProcessMaker
    Feature
    draw.io
    -
    Ratings
    ProcessMaker
    8.8
    10 Ratings
    19% above category average
    Process designer00 Ratings9.99 Ratings
    Process simulation00 Ratings8.28 Ratings
    Business rules engine00 Ratings9.99 Ratings
    SOA support00 Ratings9.910 Ratings
    Process player00 Ratings7.98 Ratings
    Form builder00 Ratings7.88 Ratings
    Model execution00 Ratings8.28 Ratings
    Business Process Automation
    Comparison of Business Process Automation features of draw.io and ProcessMaker
    Feature
    draw.io
    -
    Ratings
    ProcessMaker
    8.0
    3 Ratings
    16% above category average
    Business Process Modeling00 Ratings8.23 Ratings
    Decision Modeling00 Ratings8.23 Ratings
    Code-Based Automation00 Ratings8.03 Ratings
    No-Code Automation00 Ratings7.63 Ratings
    Best Alternatives
    draw.ioProcessMaker
    Small Businesses
    OmniGraffle
    Score9.8 out of 10
    Bizagi
    Score8.3 out of 10
    Medium-sized Companies
    OmniGraffle
    Score9.8 out of 10
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    Enterprises
    OmniGraffle
    Score9.8 out of 10
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    draw.ioProcessMaker
    Likelihood to Recommend
    6.9
    (20 ratings)
    8.9
    (11 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    6.6
    (5 ratings)
    Support Rating
    7.8
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    7.6
    (5 ratings)
    User Testimonials
    draw.ioProcessMaker
    Likelihood to Recommend
    JGraph (Draw.io)
    draw.io can be more suitable for technical documentation for architectures, flow diagrams/charts, and conceptual images of an application infrastructure. However, this tool is not made for business intelligence work nor for dashboarding to monitor the technical components. From the administrative standpoint, this is not well suited for agile ceremony structures like retrospective boards or planning or even quarterly planning boards. The strength of draw.io lies strongly in being a lightweight diagramming tool.
    Incentivized
    Read full review
    ProcessMaker Inc.
    The task mining component is well suited for processes where there are a lot of steps performed in a variety of systems, particularly by a single individual on a team. It also requires a robust activity ID to be able to track an activity. It is not well suited when trying to track a process where the content is in an email.
    Incentivized
    Read full review
    Pros
    JGraph (Draw.io)
    • Draw.io offers a lot of shapes and customizability of how the diagrams are laid out. We've been able to create a lot of different things with it, and have barely scratched the surface of the sorts of things that we could do.
    • Draw.io is fairly intuitive in the way that you draw shapes and connect shapes together, I was able to figure it out without a tutorial.
    • Draw.io is fast and performant for me compared with some of the alternatives.
    Incentivized
    Read full review
    ProcessMaker Inc.
    • User interface. It is clean and easy to understand. You won't get overwhelmed the second you log in.
    • The workflow maker. With a drag and drop interface, you can easily visualize and implement what you want on the screen. Out of all the programs we tested, this one had the easiest process maker and designer.
    • Ease of understanding. My biggest recommendation would be that this program is easy to access for anyone. There are complications (see negatives) but this program can be implemented quickly and efficiently, and nearly anyone can learn to use it. You will not feel like you are in the dark with it.
    Incentivized
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    Cons
    JGraph (Draw.io)
    • When very elaborate diagrams are needed, it lacks the amount of tools and customization needed
    • Since this is an online tool, it can freeze and that causes you to lose that work up to that point
    • Performance can lag with very complex diagrams
    Incentivized
    Read full review
    ProcessMaker Inc.
    • Complications when you get to the more advanced pieces. When trialing, I found that the more advanced a process got, the more complicated it got for me in coding. When you begin using the more advanced features, you will find that you need to have a basic knowledge of coding - otherwise you won't go any further. This was my sole issue. Unfortunately, it was one that would have brought the school to a grinding halt if they were to ever get more complicated than they were.
    Incentivized
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    Likelihood to Renew
    JGraph (Draw.io)
    No answers on this topic
    ProcessMaker Inc.
    We are happy with this product
    Incentivized
    Read full review
    Usability
    JGraph (Draw.io)
    The UI is intuitive. It allows a new user to start diagramming almost instantly. Manipulating elements, linking them together, etc. are all easy to do. Draw.io nevertheless a broad variety of diagram templates to help get started and also of shapes to use in diagrams. Some situations can make it a bit tricky to use, such as when having multiple shapes on top of each other (e.g. shapes placed within swimlanes) but that's a minor issue.
    Incentivized
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    ProcessMaker Inc.
    I gave this overall rating for ProcessMaker due to its overall flexibility, design and ease of use for most. Examples of this from us include it being an excellent and trustworthy tool for automating processes, the abilities and capabilities for real-time process tracking and the web-based accessibility and implementation which allows for easy access and management of the tool.
    Incentivized
    Read full review
    Support Rating
    JGraph (Draw.io)
    The support for draw.io is pretty decent, considering it is a free website. I had a question one time when I was trying to do something, so I sent an email to their support email and got a response fairly quickly with an answer to my question. They also have some excellent support tools on their support website for helping you get more familiar with their program, and I found that very helpful.
    Incentivized
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    ProcessMaker Inc.
    No answers on this topic
    Alternatives Considered
    JGraph (Draw.io)
    draw.io is open-source and free for many uses, which means minimal upfront cost and good value.It works in the browser, also has a desktop version (so you can use offline) which helps teams that may not always be online or want local backups. Useful when you want a diagram tool that “just works” without huge ecosystem lock-in.For organisations that value control, less vendor-dependency, this is a plus.
    Incentivized
    Read full review
    ProcessMaker Inc.
    Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs. In the end, we went for ProcessMaker because of mainly three things as described before: 1. Real-time process status tracking. 2. Metrics and dashboards. 3. Ease of use for constructing diagrams.
    Read full review
    Scalability
    JGraph (Draw.io)
    No answers on this topic
    ProcessMaker Inc.
    The capability is robust and quite industry agnostic. It would benefit significantly with some out of the box models - e.g. procure to pay on SAP and similar. They could also develop industry specific examples which could kickstart the implementation for organizations.
    Incentivized
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    Return on Investment
    JGraph (Draw.io)
    • draw.io has surely impacted our organization positively by saving some crucial time.
    • It has not really impacted much monetarily to be honest.
    • The ROI we got from draw.io is that it has made complex things clear for everyone in our organization.
    Incentivized
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    ProcessMaker Inc.
    • I'm using Communication edition to introduce BPMN in my organization. I can build the first process in a short time, make my boss more confident with my job.
    • But, with ProcessMaker, we need more time to design code to handle the process, and without PHP/Javascript Programmer, it seems hard to work with more and more processes online.
    • However, IE Browser is not well supported, somewhat let the user confuse.
    Incentivized
    Read full review
    ScreenShots