What users are saying about
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Top Rated
576 Ratings

Dropbox Business

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Top Rated
576 Ratings
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Score 8.8 out of 100
6 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Dropbox Business

It is well-suited when security is a priority, as it is highly secure. It is also well-suited when you have a higher budget and need a more robust featureset than some of its more affordable competitors. Given its market share, it is also appropriate to use Dropbox where you have a wide array of clients, because chances are, many of them will already be using it
Jonah Dempcy | TrustRadius Reviewer

MURAL (formerly Mural.ly)

It's great when you need to drive real decision making and action; the voting tool is particularly useful in this regard. It's a great tool to use when you want to hear all voices, and not just from the loudest individuals. I've used Mural extensively over the last two years, and I've developed an online course in how to use the tool. I've run hundreds of participative workshops with it too, it's my 'go to' for running engaging remote workshops.
Faye Sadler-Clark | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Dropbox Business
8.9
MURAL (formerly Mural.ly)
9.9
Versioning
Dropbox Business
8.8
MURAL (formerly Mural.ly)
10.0
Video files
Dropbox Business
8.8
MURAL (formerly Mural.ly)
10.0
Audio files
Dropbox Business
8.9
MURAL (formerly Mural.ly)
Document collaboration
Dropbox Business
8.3
MURAL (formerly Mural.ly)
10.0
Access control
Dropbox Business
9.1
MURAL (formerly Mural.ly)
10.0
File search
Dropbox Business
8.9
MURAL (formerly Mural.ly)
Device sync
Dropbox Business
9.5
MURAL (formerly Mural.ly)
10.0
Advanced security features
Dropbox Business
MURAL (formerly Mural.ly)
9.0
Integrates with Google Drive
Dropbox Business
MURAL (formerly Mural.ly)
10.0

Cloud Storage Security & Administration

Dropbox Business
9.0
MURAL (formerly Mural.ly)
User and role management
Dropbox Business
8.9
MURAL (formerly Mural.ly)
File organization
Dropbox Business
9.1
MURAL (formerly Mural.ly)
Device management
Dropbox Business
8.9
MURAL (formerly Mural.ly)

Cloud Storage Platform

Dropbox Business
9.2
MURAL (formerly Mural.ly)
Performance
Dropbox Business
9.2
MURAL (formerly Mural.ly)
Reliability
Dropbox Business
9.4
MURAL (formerly Mural.ly)
Storage Reports
Dropbox Business
8.8
MURAL (formerly Mural.ly)

Project Management

Dropbox Business
MURAL (formerly Mural.ly)
9.0
Mobile Access
Dropbox Business
MURAL (formerly Mural.ly)
9.0
Search
Dropbox Business
MURAL (formerly Mural.ly)
9.0
Visual planning tools
Dropbox Business
MURAL (formerly Mural.ly)
9.0

Communication

Dropbox Business
MURAL (formerly Mural.ly)
9.6
Chat
Dropbox Business
MURAL (formerly Mural.ly)
9.0
Notifications
Dropbox Business
MURAL (formerly Mural.ly)
10.0
Discussions
Dropbox Business
MURAL (formerly Mural.ly)
9.0
Internal knowledgebase
Dropbox Business
MURAL (formerly Mural.ly)
10.0
Integrates with Outlook
Dropbox Business
MURAL (formerly Mural.ly)
10.0

Pros

Dropbox Business

  • Cloud storage of large files. Makes for easy sharing and downloading.
  • Activity tracking allows us to see when files were downloaded and by which users.
  • Able to sync files across devices, so when updates are made they can be pushed to desktop, laptop, etc.
Justin Roodman | TrustRadius Reviewer

MURAL (formerly Mural.ly)

  • It allows you to build from independent work to group exercises and discussions and using brainstorming and the voting tool to drive decision making and action.
  • It has functionality that allows you to bring your audience to different areas of the whiteboard using the 'summon everyone' function, and move between delivering material with 'presentation mode' and interactive exercises where students contribute ideas or suggestions.
  • It offers an interactive and engaging platform for collaboration and costs can be kept low because people can join sessions as visitors.
Faye Sadler-Clark | TrustRadius Reviewer

Cons

Dropbox Business

  • File previews. Dropbox is not the best at allowing you to preview the file. A lot of times people will have to download the file to view it. We've done video work and the client will review it with the Dropbox preview and the quality is very low. This causes the client to thing the video file is low quality.
  • Pricing is a bit on the high side compared to other cloud storage solutions.
Andy Ryan | TrustRadius Reviewer

MURAL (formerly Mural.ly)

  • The only thing that used to bug me about Mural was the fact that you couldn’t identify participants who joined as visitors (one time collaborators appear as anonymous animals). I noticed recently that visitors can now add their name which is really useful. I expect this change came from Mural user feedback, they do seem to develop the features over time.
  • Sometimes participants can't see images that you add to the whiteboard. There's a way around it but it's a little frustrating and I'm not sure why it happens.
Faye Sadler-Clark | TrustRadius Reviewer

Likelihood to Renew

Dropbox Business

Dropbox Business 5.0
Based on 4 answers
Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost.Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
Oran Bar-Tal | TrustRadius Reviewer

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Usability

Dropbox Business

Dropbox Business 9.0
Based on 18 answers
From the IT department perspective, I give an 8 because there are certain areas where management can get a little tricky. Some areas are not the easiest to understand, and I've found myself chatting with their tech support on a few occasions to find answers to things that should have been evident. From the end user perspective, I give it a 10 - I'll keep pushing this - industry standard - if they don't do it right - no one can. For the end user - it works well. Receiving shared folders and files, sharing folders and files - super simple and easy to teach.
Vin Campbell | TrustRadius Reviewer

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Performance

Dropbox Business

Dropbox Business 8.9
Based on 14 answers
Dropbox generally performs quite well. Syncing b/w computer and cloud is generally quick, even for large files - and Dropbox does a good job at managing bandwidth to not use all available bandwidth. In addition, Dropbox includes a LAN based syncing mechanism, so two computers on the same network can sync files via LAN vs. over the internet. Dropbox's webpages always to seem to load quickly and display files, even in a folder with large amount of files, quickly. Dropbox's web-based search though is often times slow and inaccurate.
Aaron Pinsker | TrustRadius Reviewer

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Support Rating

Dropbox Business

Dropbox Business 8.6
Based on 31 answers
Generally we use the help topics and forums mostly. However, as Pro Business account holders we get priority email support and when they say priority, they mean it. The few times we have actually used it, mostly in the beginning, they replied to our questions immediately. The speed at which they responded was awesome. To be honest though, everything in the Dropbox system is so simple, and the help functionality and forums are so helpful, we very rarely ever even think of asking for priority level support.
Brian Muench | TrustRadius Reviewer

MURAL (formerly Mural.ly)

MURAL (formerly Mural.ly) 9.0
Based on 1 answer
Chat support tends to get back to you within a few hours and are always helpful.
Faye Sadler-Clark | TrustRadius Reviewer

Implementation Rating

Dropbox Business

Dropbox Business 10.0
Based on 2 answers
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
Brian Muench | TrustRadius Reviewer

MURAL (formerly Mural.ly)

No score
No answers yet
No answers on this topic

Alternatives Considered

Dropbox Business

I think the desktop element of Dropbox was really appealing. I haven't explored enough about Google Drive to know if they have some similar functionalities, but have used it only for some personal storage. For our team, Dropbox was a leader in the industry, so we felt most comfortable migrating to them.
Kelsie Hamilton | TrustRadius Reviewer

MURAL (formerly Mural.ly)

No answers on this topic

Return on Investment

Dropbox Business

  • Dropbox has had a very positive impact on our ability to keep the team mobile and able to work from practically anywhere they have access to an Internet connection.
  • We no longer have to worry about accidental breach of privacy or security when using dropbox, where we have full control over which users can see which files – and when they can see and/or interact with them.
  • As a backup solution, it gives us peace of mind when accidents happen or a technical issue arrises. With Dropbox, our files are safe and easily accessible to those who should have access to them.
Jorden Beatty | TrustRadius Reviewer

MURAL (formerly Mural.ly)

  • Mural supports my company to support our clients who are geographically dispersed. It has been key to delivering some client projects.
Faye Sadler-Clark | TrustRadius Reviewer

Pricing Details

Dropbox Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MURAL (formerly Mural.ly)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dropbox Business
9.0
MURAL (formerly Mural.ly)
10.0

Likelihood to Renew

Dropbox Business
5.0
MURAL (formerly Mural.ly)

Usability

Dropbox Business
9.0
MURAL (formerly Mural.ly)

Reliability and Availability

Dropbox Business
7.0
MURAL (formerly Mural.ly)

Performance

Dropbox Business
8.9
MURAL (formerly Mural.ly)

Support Rating

Dropbox Business
8.6
MURAL (formerly Mural.ly)
9.0

Implementation Rating

Dropbox Business
10.0
MURAL (formerly Mural.ly)

Scalability

Dropbox Business
7.0
MURAL (formerly Mural.ly)

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