Dropbox vs. FileBrowser Professional vs. Square 9 Softworks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.5 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
FileBrowser Professional
Score 0.0 out of 10
N/A
FileBrowser is a file access and management solution for iOS. From streaming video to multi-file copy across file servers and cloud, FileBrowser has hundreds of features that almost packs a PC into iPhone and iPad. And FileBrowser Professional (formerly FileBrowser for Business) includes professional document management features for iPad/iPhone. It can be used to connect to computers, windows, mac, servers, cloud storage and USB drives, edit documents in-place, create automatic file Backup and…N/A
Square 9 Softworks
Score 9.7 out of 10
N/A
For document-intensive companies looking to improve business efficiency, Square 9 Softworks develops solutions for process automation that aim to drive increased productivity across all business applications.
$250
per month 5 users
Pricing
DropboxFileBrowser ProfessionalSquare 9 Softworks
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
No answers on this topic
Square 9 Process Automation Essentials
$50
per month per user (5 User Minimum)
Square 9 Digital Transformation Essentials
$68
per month per user (5 User Minimum)
Square 9 Enterprise Essentials
$75
per month per user (10 User Minimum)
Offerings
Pricing Offerings
DropboxFileBrowser ProfessionalSquare 9 Softworks
Free Trial
NoNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeOptional
Additional DetailsOffered via a three-tier pricing model that allows customers to scale their solution up or down based on the changing needs of their organization. Pricing excludes professional services and implementation fees
More Pricing Information
Community Pulse
DropboxFileBrowser ProfessionalSquare 9 Softworks
Features
DropboxFileBrowser ProfessionalSquare 9 Softworks
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
8.3
1347 Ratings
0% below category average
FileBrowser Professional
-
Ratings
Square 9 Softworks
-
Ratings
Versioning8.31120 Ratings00 Ratings00 Ratings
Video files8.11099 Ratings00 Ratings00 Ratings
Audio files8.4995 Ratings00 Ratings00 Ratings
Document collaboration8.11168 Ratings00 Ratings00 Ratings
Access control8.81245 Ratings00 Ratings00 Ratings
File search7.71290 Ratings00 Ratings00 Ratings
Device sync8.41239 Ratings00 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.7
1276 Ratings
1% above category average
FileBrowser Professional
-
Ratings
Square 9 Softworks
-
Ratings
User and role management8.61137 Ratings00 Ratings00 Ratings
File organization8.71257 Ratings00 Ratings00 Ratings
Device management8.71118 Ratings00 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.7
1266 Ratings
1% above category average
FileBrowser Professional
-
Ratings
Square 9 Softworks
-
Ratings
Performance8.31255 Ratings00 Ratings00 Ratings
Reliability9.21262 Ratings00 Ratings00 Ratings
Storage Reports8.5962 Ratings00 Ratings00 Ratings
Best Alternatives
DropboxFileBrowser ProfessionalSquare 9 Softworks
Small Businesses
SugarSync
SugarSync
Score 4.1 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
DropboxFileBrowser ProfessionalSquare 9 Softworks
Likelihood to Recommend
8.6
(1348 ratings)
-
(0 ratings)
9.8
(66 ratings)
Likelihood to Renew
8.2
(41 ratings)
-
(0 ratings)
5.0
(7 ratings)
Usability
8.1
(496 ratings)
-
(0 ratings)
7.8
(6 ratings)
Availability
6.8
(3 ratings)
-
(0 ratings)
7.3
(2 ratings)
Performance
6.0
(8 ratings)
-
(0 ratings)
7.3
(2 ratings)
Support Rating
6.6
(38 ratings)
-
(0 ratings)
7.9
(26 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
7.3
(1 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Implementation Rating
7.5
(4 ratings)
-
(0 ratings)
6.4
(3 ratings)
Configurability
6.4
(1 ratings)
-
(0 ratings)
7.3
(1 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
4.5
(2 ratings)
Product Scalability
6.6
(4 ratings)
-
(0 ratings)
7.3
(2 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
7.3
(2 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
DropboxFileBrowser ProfessionalSquare 9 Softworks
Likelihood to Recommend
Dropbox
Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
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Stratospherix Ltd
No answers on this topic
Square 9 Softworks
Great for automating invoice processing where you want to set it and forget it. Also works well for document storage where you need things organized and easy to find. If you have complex requirements and need flexibility, this platform can handle it.
Not ideal if you expect a lot of exceptions or manual intervention since troubleshooting misrouted documents can be tricky. Also not the best fit if you want something that works out of the box with zero setup. You get the most out of it when you invest time upfront to build workflows.
Read full review
Pros
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
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Stratospherix Ltd
No answers on this topic
Square 9 Softworks
  • The software is very flexible, and the technicians were great at implementing our customizations for the PO project.
  • While indexing fields in Global Search, the Key Free tool works great.
  • Global Search is well-organized. It's easy to navigate and find your documents.
  • The process for completing your project was well done. Communicating with individuals at Square 9 who were responsible for different aspects of the project was easy.
Read full review
Cons
Dropbox
  • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
  • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
  • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
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Stratospherix Ltd
No answers on this topic
Square 9 Softworks
  • GlobalSearch could use some enhancements in layout - THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
  • GlobalSearch could use external sharing of documents THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
  • GlobalForms could have better formatting tools to enhance the fields and text formatting
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
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Stratospherix Ltd
No answers on this topic
Square 9 Softworks
We absolutely can't imagine not continuing software maintenance as there are always new additions that improve the system not to mention the excellent tech support when issues are encountered. Response times for troubleshooting are very quick and usually, my issue is resolved in less than an hour after connecting with support.
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Usability
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
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Stratospherix Ltd
No answers on this topic
Square 9 Softworks
The items I am searching for are easily found. They are found in at least 95% of the searches. The failure rate generally is related to another employees user error or a template error set up by our Square 9 team in house.
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Reliability and Availability
Dropbox
I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
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Stratospherix Ltd
No answers on this topic
Square 9 Softworks
Square-9 can get this product out to you in almost the same hour your order it. We got ours very fast.
Read full review
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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Stratospherix Ltd
No answers on this topic
Square 9 Softworks
With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.
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Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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Stratospherix Ltd
No answers on this topic
Square 9 Softworks
We had one "production down" incident that took about a day to get help on. I think that's a bit too long. The support people seem confident but not that friendly. I feel like I'm bothering them when I get help, but they get the job done.
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In-Person Training
Dropbox
The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
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Stratospherix Ltd
No answers on this topic
Square 9 Softworks
It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.
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Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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Stratospherix Ltd
No answers on this topic
Square 9 Softworks
No answers on this topic
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Stratospherix Ltd
No answers on this topic
Square 9 Softworks
I think the implementation could have gone a little smoother than it did. Now that I know how to use the software, I could do it myself. I feel that as an organization, we could have been a little better prepared. If the consultant was more aware of what we were looking for, they could have assisted in setting up some workflows for us as per the contract. But because we were not prepared, the initial implementation process was a little painful. That said, adding a document management system to ANY business kinda means everyone has to re-think the way they do their work which can be difficult for some staff.
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Alternatives Considered
Dropbox
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
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Stratospherix Ltd
No answers on this topic
Square 9 Softworks
Laserfiche could not even complete their installation. Square 9 Softworks was able to come in and rescue the failed project. We have hardly scratched the surface of what we believe we can do in terms of more implementations of the Square 9 Softworks program in other business processes in our company. Square 9 Softworks was demonstrated to our procurement management team while they were struggling with the Laserfiche implementation, and they were ready to abandon Laserfiche immediately upon seeing the Square 9 Softworks program demonstrated. We abandoned Laserfiche even though we had financial investments with them already. This is testimony to how clearly Square 9 Softworks is a better solution than Laserfiche.
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Contract Terms and Pricing Model
Dropbox
I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
Read full review
Stratospherix Ltd
No answers on this topic
Square 9 Softworks
No answers on this topic
Scalability
Dropbox
It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
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Stratospherix Ltd
No answers on this topic
Square 9 Softworks
The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.
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Professional Services
Dropbox
Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
Read full review
Stratospherix Ltd
No answers on this topic
Square 9 Softworks
No answers on this topic
Return on Investment
Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
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Stratospherix Ltd
No answers on this topic
Square 9 Softworks
  • Having less paper in the office has saved space and supplies. We no longer need to purchase those expensive cardboard folders for archiving.
  • Having someone do their own health screening is safer and saves us from keeping a staff member devoted to that task.
  • I used to have to spend hours physically culling archive records. Now I can sort it and weed it with clicks of a button!
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

Square 9 Softworks Screenshots

Screenshot of GlobalSearch Go, which organizes documents based on extracted data.Screenshot of InquireAI, which offers AI-driven data extraction of invoice and receipt fields to eliminate the need for manual data entry.Screenshot of a contract. Contracts are a complex document format that can require contextual understanding to collect accurate data points.Screenshot of where using natural language prompts, InquireAI works as an agent to extract, classify, and analyze information from any type of document.Screenshot of the invoice review process, where users can be notified by email when a pending approval is available.Screenshot of a fully indexed document. These can be released for secure access within GlobalSearch or sent to other repositories, including QuickBooks, Dynamics 35 Business Central, Citrix ShareFile, or Google Drive.