TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Dropbox

Please fill out the form below to get in touch.

Dropbox

Connect with Dropbox

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Dropbox so that Dropbox and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox

    Score8.5 out of 10
    N/ADropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

    $9.99

    per month

    Really Simple Systems

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

    $8

    per month

    Pricing
    DropboxReally Simple Systems
    Editions & Modules
    Plus
    $9.99
    per month
    Essentials
    $18
    per month
    Business
    $20
    per month per user
    Business Plus
    $26
    per month per user
    Basic
    Free
    Free CRM
    $0
    2 Users and 100 Company Records
    Starter
    $15
    per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
    Professional
    $33
    per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
    Enterprise
    $50
    per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
    Offerings
    Pricing Offerings
    DropboxReally Simple Systems
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans include free customer support and setup help.
    More Pricing Information
    Community Pulse
    DropboxReally Simple Systems
    Considered Both Products
    Dropbox
    No answer on this topic
    Really Simple Systems
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    1271 Answers
    100%
    Would buy again
    18 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    1067 Answers
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    1264 Answers
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    857 Answers
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    992 Answers
    100%
    Implementation went as expected
    14 Answers
    Features
    DropboxReally Simple Systems
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox and Really Simple Systems
    Feature
    Dropbox
    7.8
    1368 Ratings
    7% below category average
    Really Simple Systems
    -
    Ratings
    Versioning8.21140 Ratings00 Ratings
    Video files7.21118 Ratings00 Ratings
    Audio files7.71014 Ratings00 Ratings
    Document collaboration8.01190 Ratings00 Ratings
    Access control8.11266 Ratings00 Ratings
    File search7.21312 Ratings00 Ratings
    Device sync7.91259 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox and Really Simple Systems
    Feature
    Dropbox
    8.0
    1297 Ratings
    8% below category average
    Really Simple Systems
    -
    Ratings
    User and role management7.41157 Ratings00 Ratings
    File organization8.51279 Ratings00 Ratings
    Device management8.11138 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox and Really Simple Systems
    Feature
    Dropbox
    7.9
    1286 Ratings
    9% below category average
    Really Simple Systems
    -
    Ratings
    Performance7.91275 Ratings00 Ratings
    Reliability8.21283 Ratings00 Ratings
    Storage Reports7.5978 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Dropbox and Really Simple Systems
    Feature
    Dropbox
    -
    Ratings
    Really Simple Systems
    7.2
    33 Ratings
    8% below category average
    Customer data management / contact management00 Ratings7.833 Ratings
    Workflow management00 Ratings7.213 Ratings
    Territory management00 Ratings6.98 Ratings
    Opportunity management00 Ratings7.727 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings6.325 Ratings
    Interaction tracking00 Ratings7.525 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Dropbox and Really Simple Systems
    Feature
    Dropbox
    -
    Ratings
    Really Simple Systems
    7.2
    25 Ratings
    7% below category average
    Case management00 Ratings7.423 Ratings
    Help desk management00 Ratings7.024 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Dropbox and Really Simple Systems
    Feature
    Dropbox
    -
    Ratings
    Really Simple Systems
    7.1
    27 Ratings
    8% below category average
    Lead management00 Ratings7.024 Ratings
    Email marketing00 Ratings7.220 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Dropbox and Really Simple Systems
    Feature
    Dropbox
    -
    Ratings
    Really Simple Systems
    7.0
    29 Ratings
    9% below category average
    Task management00 Ratings7.127 Ratings
    Reporting00 Ratings6.925 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Dropbox and Really Simple Systems
    Feature
    Dropbox
    -
    Ratings
    Really Simple Systems
    6.5
    25 Ratings
    16% below category average
    Forecasting00 Ratings6.320 Ratings
    Pipeline visualization00 Ratings6.321 Ratings
    Customizable reports00 Ratings6.824 Ratings
    Customization
    Comparison of Customization features of Dropbox and Really Simple Systems
    Feature
    Dropbox
    -
    Ratings
    Really Simple Systems
    6.8
    28 Ratings
    12% below category average
    Custom fields00 Ratings7.128 Ratings
    Custom objects00 Ratings6.824 Ratings
    API for custom integration00 Ratings6.517 Ratings
    Platform
    Comparison of Platform features of Dropbox and Really Simple Systems
    Feature
    Dropbox
    -
    Ratings
    Really Simple Systems
    6.8
    21 Ratings
    11% below category average
    Mobile access00 Ratings6.821 Ratings
    Security
    Comparison of Security features of Dropbox and Really Simple Systems
    Feature
    Dropbox
    -
    Ratings
    Really Simple Systems
    7.8
    28 Ratings
    7% below category average
    Role-based user permissions00 Ratings7.828 Ratings
    Best Alternatives
    DropboxReally Simple Systems
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DropboxReally Simple Systems
    Likelihood to Recommend
    8.5
    (1404 ratings)
    7.6
    (34 ratings)
    Likelihood to Renew
    8.2
    (44 ratings)
    9.1
    (1 ratings)
    Usability
    8.5
    (543 ratings)
    7.8
    (18 ratings)
    Availability
    9.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    8.8
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    7.2
    (40 ratings)
    8.0
    (17 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (5 ratings)
    -
    (0 ratings)
    Configurability
    8.1
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (5 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DropboxReally Simple Systems
    Likelihood to Recommend
    Dropbox
    Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
    Incentivized
    Read full review
    Really Simple Systems
    If you have a customer/job where there are steps to be followed such as quotes, follow up, purchase orders received, etc. You can set reminders for a member of the team with their next step and they will be sent reminders. Works well as long as it is kept updated.
    Incentivized
    Read full review
    Pros
    Dropbox
    • I can share projects I need feedback on.
    • I can make projects available to editors so that they can do their work.
    • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
    • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
    Read full review
    Really Simple Systems
    • Can send out marketing emailers within 5 minutes of an industry-specific update from any device
    • Sales dashboard [can be] built how I want it using the Really Simple Systems widgets
    • Activity integration from email accounts included
    • Manage my sales pipeline opportunities effectively
    Read full review
    Cons
    Dropbox
    • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
    • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
    • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
    Incentivized
    Read full review
    Really Simple Systems
    • Resends - I would like a simple [one-click] function to resend email campaigns to [non-openers.]
    • [Emails] that have been created but not sent or attached to a campaign I would like to see a place that they could be in [the] draft so I can come back to them at a later date without them appearing on the email list[.]
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
    Read full review
    Really Simple Systems
    No answers on this topic
    Usability
    Dropbox
    It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
    Read full review
    Really Simple Systems
    Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts.
    Incentivized
    Read full review
    Reliability and Availability
    Dropbox
    I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
    Incentivized
    Read full review
    Really Simple Systems
    No answers on this topic
    Performance
    Dropbox
    Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
    Read full review
    Really Simple Systems
    No answers on this topic
    Support Rating
    Dropbox
    They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
    Read full review
    Really Simple Systems
    Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between.
    Incentivized
    Read full review
    In-Person Training
    Dropbox
    The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
    Incentivized
    Read full review
    Really Simple Systems
    No answers on this topic
    Online Training
    Dropbox
    I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
    Read full review
    Really Simple Systems
    No answers on this topic
    Implementation Rating
    Dropbox
    I needed to stay current in improving my daily operations. Dropbox
    was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
    Read full review
    Really Simple Systems
    No answers on this topic
    Alternatives Considered
    Dropbox
    I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
    Read full review
    Really Simple Systems
    We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.]
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Dropbox
    I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
    Incentivized
    Read full review
    Really Simple Systems
    No answers on this topic
    Scalability
    Dropbox
    It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
    Incentivized
    Read full review
    Really Simple Systems
    No answers on this topic
    Professional Services
    Dropbox
    Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
    Incentivized
    Read full review
    Really Simple Systems
    No answers on this topic
    Return on Investment
    Dropbox
    • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
    • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
    Read full review
    Really Simple Systems
    • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
    • Very positive impact on our current review of marketing and sales strategy.
    Incentivized
    Read full review
    ScreenShots

    Dropbox Screenshots

    Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

    Really Simple Systems Screenshots

    Screenshot of Accounts PageScreenshot of Tasks PageScreenshot of Marketing Dashboard