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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox

    Score8.5 out of 10
    N/ADropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

    $9.99

    per month

    Salesmate

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …

    $29

    per month per user

    Pricing
    DropboxSalesmate
    Editions & Modules
    Plus
    $9.99
    per month
    Essentials
    $18
    per month
    Business
    $20
    per month per user
    Business Plus
    $26
    per month per user
    Basic
    Free
    Basic
    $29
    per month per user
    Pro
    $49
    per month per user
    Business
    $79
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    DropboxSalesmate
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
    More Pricing Information
    Community Pulse
    DropboxSalesmate
    Considered Both Products
    Dropbox
    No answer on this topic
    Rapidops, Inc.
    Chose Salesmate
    Salesmate is more
    • Affordable
    • Customizable
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    1271 Answers
    100%
    Would buy again
    48 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    1067 Answers
    100%
    Delivers good value for the price
    46 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    1264 Answers
    98%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    857 Answers
    100%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    992 Answers
    98%
    Implementation went as expected
    43 Answers
    Features
    DropboxSalesmate
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox and Salesmate
    Feature
    Dropbox
    7.8
    1368 Ratings
    7% below category average
    Salesmate
    -
    Ratings
    Versioning8.21140 Ratings00 Ratings
    Video files7.21118 Ratings00 Ratings
    Audio files7.71014 Ratings00 Ratings
    Document collaboration8.01190 Ratings00 Ratings
    Access control8.11266 Ratings00 Ratings
    File search7.21312 Ratings00 Ratings
    Device sync7.91259 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox and Salesmate
    Feature
    Dropbox
    8.0
    1297 Ratings
    8% below category average
    Salesmate
    -
    Ratings
    User and role management7.41157 Ratings00 Ratings
    File organization8.51279 Ratings00 Ratings
    Device management8.11138 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox and Salesmate
    Feature
    Dropbox
    7.9
    1286 Ratings
    9% below category average
    Salesmate
    -
    Ratings
    Performance7.91275 Ratings00 Ratings
    Reliability8.21283 Ratings00 Ratings
    Storage Reports7.5978 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Dropbox and Salesmate
    Feature
    Dropbox
    -
    Ratings
    Salesmate
    9.5
    49 Ratings
    19% above category average
    Customer data management / contact management00 Ratings8.648 Ratings
    Workflow management00 Ratings9.548 Ratings
    Territory management00 Ratings9.09 Ratings
    Opportunity management00 Ratings10.044 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.048 Ratings
    Contract management00 Ratings10.031 Ratings
    Quote & order management00 Ratings9.029 Ratings
    Interaction tracking00 Ratings9.542 Ratings
    Channel / partner relationship management00 Ratings10.032 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Dropbox and Salesmate
    Feature
    Dropbox
    -
    Ratings
    Salesmate
    9.7
    22 Ratings
    23% above category average
    Case management00 Ratings9.520 Ratings
    Call center management00 Ratings10.021 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Dropbox and Salesmate
    Feature
    Dropbox
    -
    Ratings
    Salesmate
    10.0
    47 Ratings
    26% above category average
    Lead management00 Ratings10.046 Ratings
    Email marketing00 Ratings10.045 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Dropbox and Salesmate
    Feature
    Dropbox
    -
    Ratings
    Salesmate
    9.7
    44 Ratings
    23% above category average
    Task management00 Ratings9.544 Ratings
    Reporting00 Ratings10.040 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Dropbox and Salesmate
    Feature
    Dropbox
    -
    Ratings
    Salesmate
    9.0
    46 Ratings
    16% above category average
    Forecasting00 Ratings8.033 Ratings
    Pipeline visualization00 Ratings9.546 Ratings
    Customizable reports00 Ratings9.540 Ratings
    Customization
    Comparison of Customization features of Dropbox and Salesmate
    Feature
    Dropbox
    -
    Ratings
    Salesmate
    9.1
    48 Ratings
    17% above category average
    Custom fields00 Ratings9.047 Ratings
    Custom objects00 Ratings9.536 Ratings
    Scripting environment00 Ratings8.524 Ratings
    API for custom integration00 Ratings9.530 Ratings
    Security
    Comparison of Security features of Dropbox and Salesmate
    Feature
    Dropbox
    -
    Ratings
    Salesmate
    9.7
    44 Ratings
    14% above category average
    Single sign-on capability00 Ratings9.537 Ratings
    Role-based user permissions00 Ratings10.042 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Dropbox and Salesmate
    Feature
    Dropbox
    -
    Ratings
    Salesmate
    9.0
    38 Ratings
    18% above category average
    Marketing automation00 Ratings9.038 Ratings
    Platform
    Comparison of Platform features of Dropbox and Salesmate
    Feature
    Dropbox
    -
    Ratings
    Salesmate
    10.0
    45 Ratings
    27% above category average
    Mobile access00 Ratings10.045 Ratings
    Best Alternatives
    DropboxSalesmate
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DropboxSalesmate
    Likelihood to Recommend
    8.5
    (1404 ratings)
    10.0
    (49 ratings)
    Likelihood to Renew
    8.2
    (44 ratings)
    9.1
    (2 ratings)
    Usability
    8.5
    (543 ratings)
    10.0
    (48 ratings)
    Availability
    9.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    8.8
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    7.2
    (40 ratings)
    10.0
    (43 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (5 ratings)
    9.1
    (1 ratings)
    Configurability
    8.1
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (5 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DropboxSalesmate
    Likelihood to Recommend
    Dropbox
    Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
    Incentivized
    Read full review
    Rapidops, Inc.
    Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means.
    Read full review
    Pros
    Dropbox
    • I can share projects I need feedback on.
    • I can make projects available to editors so that they can do their work.
    • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
    • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
    Read full review
    Rapidops, Inc.
    • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
    • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
    • Integration with other apps is good; I use QuickBooks and DocuSign.
    • Customer service is very good.
    Read full review
    Cons
    Dropbox
    • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
    • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
    • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
    Incentivized
    Read full review
    Rapidops, Inc.
    • The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this.
    • The dashboard button is pointless if it still makes you choose between legacy or classic.
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
    Read full review
    Rapidops, Inc.
    Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
    Incentivized
    Read full review
    Usability
    Dropbox
    It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
    Read full review
    Rapidops, Inc.
    It's so easy, and the support is top notch and I love Salesmate. Seriously the best CRM on the market right now, which I was able to customize exactly the way I needed to, with their support with me every step of the way. I will be working with SalesMate for a long time if not forever.
    Read full review
    Reliability and Availability
    Dropbox
    I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
    Incentivized
    Read full review
    Rapidops, Inc.
    No answers on this topic
    Performance
    Dropbox
    Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
    Read full review
    Rapidops, Inc.
    No answers on this topic
    Support Rating
    Dropbox
    They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
    Read full review
    Rapidops, Inc.
    The support team at Salesmate is top-notch. They provide live chat support within the platform and answer typically in under a minute. They are always incredibly quick to respond to questions and provide insightful information. Getting started on the platform is easy as you always have support nearby.
    Read full review
    In-Person Training
    Dropbox
    The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
    Incentivized
    Read full review
    Rapidops, Inc.
    No answers on this topic
    Online Training
    Dropbox
    I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
    Read full review
    Rapidops, Inc.
    No answers on this topic
    Implementation Rating
    Dropbox
    I needed to stay current in improving my daily operations. Dropbox
    was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
    Read full review
    Rapidops, Inc.
    No - All very straightforward and simple.
    Read full review
    Alternatives Considered
    Dropbox
    I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
    Read full review
    Rapidops, Inc.
    Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box
    Read full review
    Contract Terms and Pricing Model
    Dropbox
    I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
    Incentivized
    Read full review
    Rapidops, Inc.
    No answers on this topic
    Scalability
    Dropbox
    It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
    Incentivized
    Read full review
    Rapidops, Inc.
    No answers on this topic
    Professional Services
    Dropbox
    Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
    Incentivized
    Read full review
    Rapidops, Inc.
    No answers on this topic
    Return on Investment
    Dropbox
    • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
    • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
    Read full review
    Rapidops, Inc.
    • It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest.
    • It does a whole load of outreach for me. It's seamless.
    • I get a lot more responses from people in my pipeline - especially using SMS to follow up.
    Read full review
    ScreenShots

    Dropbox Screenshots

    Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

    Salesmate Screenshots

    Screenshot of Track your deals through a sales pipeline. Close more deals by staying focused and organized.Screenshot of With our mobile applications, your reps can enjoy using Salesmate on the road.Screenshot of Workflow automation can automate touchpoints, outreach, and more. Keep your team focused on what they need to do without having them to complete manual tasks.Screenshot of Understand your sales team's productivity. We have reports that will show your top and lowest performers. This will give management actionable insights to help the team perform better.Screenshot of Built-in calling and texting makes Salesmate a turnkey solution to onboard any new sales rep in your office or remote.