TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Dropbox

Please fill out the form below to get in touch.

Dropbox

Connect with Dropbox

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Dropbox so that Dropbox and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox

    Score8.5 out of 10
    N/ADropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

    $9.99

    per month

    Progress ShareFile

    Score8.7 out of 10
    N/AShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011, and is now offered by Progress Software.

    $54.45

    per month 3 users (minimum)

    VigilanteATI

    N/AN/AN/AN/A
    Pricing
    DropboxProgress ShareFileVigilanteATI
    Editions & Modules
    Plus
    $9.99
    per month
    Essentials
    $18
    per month
    Business
    $20
    per month per user
    Business Plus
    $26
    per month per user
    Basic
    Free
    Advanced
    $18.15
    per month per user (minimum 3 users)
    Premium
    $28.59
    per month per user (minimum 3 users)
    Industry Advantage
    $45.83
    per month per user (minimum 3 users)
    Virtual Data Room
    $77.00
    per month per user (minimum 5 users)
    No answers on this topic
    Offerings
    Pricing Offerings
    DropboxProgress ShareFileVigilanteATI
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    DropboxProgress ShareFileVigilanteATI
    Considered Multiple Products
    Dropbox
    Chose Dropbox
    Less expensive but sharefile was more secure
    Incentivized
    Chose Dropbox
    ShareFile was difficult to log into
    Incentivized
    Chose Dropbox
    Dropbox is way easier to use than OneDrive, which I consider more complicated. Google Drive is limited in its basic options. ShareFile is time-limited, which is annoying. Plus, Dropbox has better direct team share features. Plus, Dropbox is more transparent.
    Incentivized
    Chose Dropbox
    I essentially only used Avionte as a database to store info for payroll purpose only. The interface is not as user friendly as Dropbox and it doesn't save documents. I use ShareFile(Rightsignature) to send potential applicants on-boarding documents. It stores all the documents …
    Incentivized
    Chose Dropbox
    Dropbox is more secure to use than Google Drive and is way easier to use than ShareFile.
    Incentivized
    Chose Dropbox
    Dropbox is the most user-friendly when compared to similar software applications. It also seems to have the most functionality built into one program with the exception of maybe ShareFile, however, ShareFile comes at a much higher cost. I am skeptical of the security provided …
    Incentivized
    Chose Dropbox
    Dropbox is the only reliable backup and SYNC, with versioning and smooth background operation on Mac OS.
    Incentivized
    Chose Dropbox
    I think Dropbox is the best among these
    Incentivized
    Chose Dropbox
    I like Dropbox better, just more use to Dropbox and those others are a little harder to figure out. Dropbox is more user friendly
    Incentivized
    Chose Dropbox
    Dropbox is a more trusted source that I feel comfortable using for so many important documents. Other websites tend to crash and create corrupted or missing documents.
    Incentivized
    Chose Dropbox
    The firm chose to use Dropbox.
    Incentivized
    Chose Dropbox
    Dropbox customer support and availability worldwide is better, it is more compatible with other programs and browsers and it rarely stops working.

    There is plenty of space on Dropbox that you can use from Dropbox and it takes lesser steps to upload or download or even to share …
    Incentivized
    Chose Dropbox
    Both tools are very good. ShareFile has more security, but Dropbox is more user-friendly. We actually have been back and forth on which platform to use. Many of us use Dropbox personally, but understand the business value add of ShareFile with healthcare clients.
    Incentivized
    Progress ShareFile
    Chose Progress ShareFile
    Dropbox and others like Mega is are open to anyone and when they leave your company they take those documents with them. ShareFile give secure sharing but you keep control of your documents. ShareFile also offers other tools like Outlook plug-ins and windows mapping tools.
    Incentivized
    Chose Progress ShareFile
    DocuSign did not allow me to save directly to a client folder. ShareFile will allow this, and it cut out having to move or download the file then store it in a client folder. We used that along with Dropbox. Dropbox did not allow us to seamlessly see who had access to what …
    Incentivized
    Chose Progress ShareFile
    It has been years since I compared ShareFile with other secure data storage offerings. I chose ShareFile because of its affordability and need to have scalability.
    Dropbox, while it gives 2GB of free storage, seems to charge more for the same service I get with ShareFile. I …
    Incentivized
    Chose Progress ShareFile
    I think Dropbox is a plague to the world of cloud storage. It sucks. ShareFile doesn't suck.
    Incentivized
    Chose Progress ShareFile
    First and foremost we are both a Citrix and Microsoft partner so we will always recommend their products. 3 years ago we found ShareFile's biggest selling point was the ease of setup, administration, and ease of use while still being an enterprise-grade product. We also enjoyed …
    Incentivized
    Chose Progress ShareFile
    • Dropbox--I don't believe it has the robust encryption capabilities as does ShareFile package that we use; I think it has electronic signing, but I don't know to what extent that feature is legally authenticated for HIPAA standards.
    • Apricot--purpose can be similar, but Apricot is …
    Incentivized
    Chose Progress ShareFile
    Cost, ease of use, and reliability make this the far superior product. Dropbox performs well but has had quirks like constant disconnects, file syncs not showing up in a timely manner, etc. OneDrive is just overall invasive and frustrating until properly set-up.
    Incentivized
    Chose Progress ShareFile
    Dropbox Business makes it really difficult to share individual folders collaboratively with a PASSWORD with outside users. I didn't realize this until I was locked in for a year, so I was mad. Citrix allows for storage that is useful to me and secure for the clients.
    Incentivized
    Chose Progress ShareFile
    Cost is the main reason that we went with Citrix ShareFile. Both have the functionality that we need. Dropbox is more robust (though Citrix ShareFile is catching up), but we have no need for the more robust features. We were essentially able to have 1 additional user for free …
    Incentivized
    Chose Progress ShareFile
    Google Drive and Dropbox have been out a long time but I think that ShareFile takes the best part of those software and then adds some. If you are looking for something more manageable that is so easy to implement company-wide, then ShareFile would be a great option. While …
    Incentivized
    Chose Progress ShareFile
    I think Citrix ShareFile is more secure and reliable than Dropbox. It definitely projects an aura of professionalism to use ShareFile rather than Dropbox. It's like the difference between a lawyer having an email address from his own domain versus a lawyer using a Gmail …
    Incentivized
    Chose Progress ShareFile
    Dropbox and Box are both great file-sharing services as well but offer minimal integration features for the programs. The UI for both is simpler but the workflow features of Citrix make it a win for us as it gives us the ability to automate many things we used to manually do, …
    Incentivized
    Chose Progress ShareFile
    The only comparison that I can think of is Dropbox. I liked the user interface and features better with Citrix Sharefile compared to Dropbox. The price was also more reasonable for business than Dropbox. We've used ShareFile for years and have no plans of switching to another …
    Incentivized
    Chose Progress ShareFile
    Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other …
    Incentivized
    Chose Progress ShareFile
    Progress ShareFile is the option which my employer selected which I have free access to. The other platforms that I have utilized are in connection with an M&A transaction that a client or advisor has engaged for the transaction. ShareFile is simple to use for its options but …
    Incentivized
    Chose Progress ShareFile
    ShareFile offers more professional level services, and doesn't constantly "run out" of space, forcing you to upgrade to continue. When doing a cost comparison, the competitors may seem cheaper at first, but by the time you add on the features to make it comparable, the pricing …
    Incentivized
    Chose Progress ShareFile
    Other platforms allow you to share information but without the security and confirmation guarantees that ShareFile offers. Although they provide fewer features, they are often less intuitive and less easy to work with. To date we do not consider trying other options, as we do …
    Incentivized
    Chose Progress ShareFile
    I feel ShareFile is much more secure.
    Incentivized
    Chose Progress ShareFile
    All have their strengths but we've been with Citrix for so long it only makes sense we are using Sharefile. We also use Citrix GoToMeeting a lot.
    Incentivized
    Chose Progress ShareFile
    One of the main issues we had with other file storage software in the past has been the ability for users to accidentally delete data from the entire company account and not just their specific user access or profile. There were not enough safeguards and warning messages in …
    Incentivized
    Chose Progress ShareFile
    Our main determination of moving to Citrix ShareFile is the recognized security features. ShareFile was created with this in mind and went out of their way in the sales process to help us understand their features. We also work with many large healthcare organizations so this …
    Incentivized
    Chose Progress ShareFile
    Functionally, they're on the same level as ShareFile. However, my experience with each of these was from a personal account perspective. From a corporate level, knowing that my data lives in my data center and not having to go through the hassle of negotiating a BAA makes …
    Incentivized
    Chose Progress ShareFile
    ShareFile has a more native feel which is helpful for the “older” employees. The search feature in ShareFile.com is fast and searches document text along with tags and keywords.
    Incentivized
    Chose Progress ShareFile
    Citrix ShareFile has the workflow capabilities and collaboration features that others don't. This made the solution more appealing to us.
    Incentivized
    Chose Progress ShareFile
    Citrix Sharefile does a better job at managing very large files.
    Incentivized
    Allstate
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    1271 Answers
    98%
    Would buy again
    59 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    1067 Answers
    98%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    1264 Answers
    98%
    Happy with the feature set
    59 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    857 Answers
    98%
    Lived up to sales and marketing promises
    40 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    992 Answers
    93%
    Implementation went as expected
    43 Answers
    No answers on this topic
    Features
    DropboxProgress ShareFileVigilanteATI
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox and Progress ShareFile and VigilanteATI
    Feature
    Dropbox
    7.8
    1368 Ratings
    7% below category average
    Progress ShareFile
    9.0
    94 Ratings
    7% above category average
    VigilanteATI
    -
    Ratings
    Versioning8.21140 Ratings9.077 Ratings00 Ratings
    Video files7.21118 Ratings8.857 Ratings00 Ratings
    Audio files7.71014 Ratings9.153 Ratings00 Ratings
    Document collaboration8.01190 Ratings9.082 Ratings00 Ratings
    Access control8.11266 Ratings9.589 Ratings00 Ratings
    File search7.31312 Ratings8.090 Ratings00 Ratings
    Device sync7.91259 Ratings9.575 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox and Progress ShareFile and VigilanteATI
    Feature
    Dropbox
    8.0
    1297 Ratings
    8% below category average
    Progress ShareFile
    9.4
    89 Ratings
    8% above category average
    VigilanteATI
    -
    Ratings
    User and role management7.41157 Ratings9.484 Ratings00 Ratings
    File organization8.51279 Ratings9.490 Ratings00 Ratings
    Device management8.11138 Ratings9.571 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox and Progress ShareFile and VigilanteATI
    Feature
    Dropbox
    7.9
    1286 Ratings
    9% below category average
    Progress ShareFile
    8.8
    90 Ratings
    1% above category average
    VigilanteATI
    -
    Ratings
    Performance7.91275 Ratings9.287 Ratings00 Ratings
    Reliability8.21283 Ratings8.990 Ratings00 Ratings
    Storage Reports7.5978 Ratings8.373 Ratings00 Ratings
    Best Alternatives
    DropboxProgress ShareFileVigilanteATI
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Apple iCloud
    Score8.4 out of 10
    No answers on this topic
    Enterprises
    ownCloud
    Score9.2 out of 10
    ownCloud
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DropboxProgress ShareFileVigilanteATI
    Likelihood to Recommend
    8.5
    (1404 ratings)
    8.8
    (119 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.2
    (44 ratings)
    9.1
    (8 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (543 ratings)
    8.6
    (33 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (4 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.8
    (9 ratings)
    9.1
    (14 ratings)
    -
    (0 ratings)
    Support Rating
    7.2
    (40 ratings)
    1.0
    (14 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (5 ratings)
    9.1
    (3 ratings)
    -
    (0 ratings)
    Configurability
    8.1
    (2 ratings)
    6.6
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (5 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DropboxProgress ShareFileVigilanteATI
    Likelihood to Recommend
    Dropbox
    Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
    Incentivized
    Read full review
    Progress ShareFile
    When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.
    Read full review
    Allstate
    No answers on this topic
    Pros
    Dropbox
    • I can share projects I need feedback on.
    • I can make projects available to editors so that they can do their work.
    • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
    • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
    Read full review
    Progress ShareFile
    • Secure File Storage and Sharing.
    • Workflows to get customer/affiliate responses to comments on documents.
    • I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
    • I love the upload notifications and reports on user activity.
    • The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
    • Integrations with Microsoft 365 - FANTASTIC - thank you.
    Incentivized
    Read full review
    Allstate
    No answers on this topic
    Cons
    Dropbox
    • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
    • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
    • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
    Incentivized
    Read full review
    Progress ShareFile
    • The web console is not the most user friendly site to use to get to, and send my files.
    • We have had users that have not liked the change in workflow to get files from Progress ShareFile when they were used to just clicking on files on an email.
    • That management of the tools are not the most user friendly. There have been some improvements but keeping up with certs and setting up new users can be more work than expected.
    Incentivized
    Read full review
    Allstate
    No answers on this topic
    Likelihood to Renew
    Dropbox
    Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
    Read full review
    Progress ShareFile
    It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.
    Incentivized
    Read full review
    Allstate
    No answers on this topic
    Usability
    Dropbox
    It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
    Read full review
    Progress ShareFile
    ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
    Incentivized
    Read full review
    Allstate
    No answers on this topic
    Reliability and Availability
    Dropbox
    I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
    Incentivized
    Read full review
    Progress ShareFile
    The software has never been down when I needed to use it.
    Incentivized
    Read full review
    Allstate
    No answers on this topic
    Performance
    Dropbox
    Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
    Read full review
    Progress ShareFile
    Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
    Incentivized
    Read full review
    Allstate
    No answers on this topic
    Support Rating
    Dropbox
    They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
    Read full review
    Progress ShareFile
    Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.
    Incentivized
    Read full review
    Allstate
    No answers on this topic
    In-Person Training
    Dropbox
    The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
    Incentivized
    Read full review
    Progress ShareFile
    No answers on this topic
    Allstate
    No answers on this topic
    Online Training
    Dropbox
    I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
    Read full review
    Progress ShareFile
    No answers on this topic
    Allstate
    No answers on this topic
    Implementation Rating
    Dropbox
    I needed to stay current in improving my daily operations. Dropbox
    was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
    Read full review
    Progress ShareFile
    Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
    Read full review
    Allstate
    No answers on this topic
    Alternatives Considered
    Dropbox
    I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
    Read full review
    Progress ShareFile
    ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.
    Incentivized
    Read full review
    Allstate
    No answers on this topic
    Contract Terms and Pricing Model
    Dropbox
    I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
    Incentivized
    Read full review
    Progress ShareFile
    No answers on this topic
    Allstate
    No answers on this topic
    Scalability
    Dropbox
    It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
    Incentivized
    Read full review
    Progress ShareFile
    I am a one person office. I have no idea how this software would scale to a larger office.
    Incentivized
    Read full review
    Allstate
    No answers on this topic
    Professional Services
    Dropbox
    Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
    Incentivized
    Read full review
    Progress ShareFile
    No answers on this topic
    Allstate
    No answers on this topic
    Return on Investment
    Dropbox
    • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
    • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
    Read full review
    Progress ShareFile
    • All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
    • Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
    • ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.
    Incentivized
    Read full review
    Allstate
    No answers on this topic
    ScreenShots

    Dropbox Screenshots

    Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

    Progress ShareFile Screenshots

    Screenshot of the ShareFile dashboardScreenshot of ShareFile's Outlook PluginScreenshot of the Projects interfaceScreenshot of ShareFile's link sharing optionsScreenshot of ShareFile's e-signature