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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dubsado

    Score8.4 out of 10
    N/ADubsado, from the company of the same name Burbank, is a small business technology management solution, providing contact and contract management, invoicing, and calendaring, in an all-in-one solution.

    $35

    Per Month [3 Users]

    Highrise CRM (discontinued)

    Score8.8 out of 10
    N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    Pricing
    DubsadoHighrise CRM (discontinued)
    Editions & Modules
    Monthly Plan
    $35.00
    Per Month [3 Users]
    Yearly Plan
    $350.00
    Per Year [3 Users]
    Highrise
    $4.00
    Per User Per Month
    Offerings
    Pricing Offerings
    DubsadoHighrise CRM (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor Additional Users: 4-10 users $25.00 per month; 11-20 users $45.00 per month; 21-30 users $60.00 per month
    More Pricing Information
    Community Pulse
    DubsadoHighrise CRM (discontinued)
    Considered Both Products
    Dubsado
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    DubsadoHighrise CRM (discontinued)
    Sales Force Automation
    Comparison of Sales Force Automation features of Dubsado and Highrise CRM (discontinued)
    Feature
    Dubsado
    9.0
    9 Ratings
    14% above category average
    Highrise CRM (discontinued)
    -
    Ratings
    Customer data management / contact management8.88 Ratings00 Ratings
    Workflow management9.49 Ratings00 Ratings
    Opportunity management8.95 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.17 Ratings00 Ratings
    Contract management9.69 Ratings00 Ratings
    Quote & order management8.87 Ratings00 Ratings
    Interaction tracking9.17 Ratings00 Ratings
    Channel / partner relationship management8.03 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Dubsado and Highrise CRM (discontinued)
    Feature
    Dubsado
    8.2
    3 Ratings
    6% above category average
    Highrise CRM (discontinued)
    -
    Ratings
    Case management7.23 Ratings00 Ratings
    Call center management10.01 Ratings00 Ratings
    Help desk management7.32 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Dubsado and Highrise CRM (discontinued)
    Feature
    Dubsado
    8.1
    6 Ratings
    5% above category average
    Highrise CRM (discontinued)
    -
    Ratings
    Lead management8.16 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Dubsado and Highrise CRM (discontinued)
    Feature
    Dubsado
    7.6
    9 Ratings
    1% below category average
    Highrise CRM (discontinued)
    -
    Ratings
    Task management6.78 Ratings00 Ratings
    Billing and invoicing management8.49 Ratings00 Ratings
    Reporting7.77 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Dubsado and Highrise CRM (discontinued)
    Feature
    Dubsado
    8.3
    6 Ratings
    8% above category average
    Highrise CRM (discontinued)
    -
    Ratings
    Forecasting8.93 Ratings00 Ratings
    Pipeline visualization8.46 Ratings00 Ratings
    Customizable reports7.66 Ratings00 Ratings
    Customization
    Comparison of Customization features of Dubsado and Highrise CRM (discontinued)
    Feature
    Dubsado
    8.8
    9 Ratings
    14% above category average
    Highrise CRM (discontinued)
    -
    Ratings
    Custom fields8.39 Ratings00 Ratings
    Custom objects8.46 Ratings00 Ratings
    Scripting environment9.92 Ratings00 Ratings
    API for custom integration8.55 Ratings00 Ratings
    Security
    Comparison of Security features of Dubsado and Highrise CRM (discontinued)
    Feature
    Dubsado
    7.9
    6 Ratings
    6% below category average
    Highrise CRM (discontinued)
    -
    Ratings
    Single sign-on capability7.83 Ratings00 Ratings
    Role-based user permissions8.05 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Dubsado and Highrise CRM (discontinued)
    Feature
    Dubsado
    6.9
    2 Ratings
    8% below category average
    Highrise CRM (discontinued)
    -
    Ratings
    Social data6.92 Ratings00 Ratings
    Social engagement6.92 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Dubsado and Highrise CRM (discontinued)
    Feature
    Dubsado
    4.7
    3 Ratings
    46% below category average
    Highrise CRM (discontinued)
    -
    Ratings
    Marketing automation5.53 Ratings00 Ratings
    Compensation management4.02 Ratings00 Ratings
    Platform
    Comparison of Platform features of Dubsado and Highrise CRM (discontinued)
    Feature
    Dubsado
    6.9
    2 Ratings
    10% below category average
    Highrise CRM (discontinued)
    -
    Ratings
    Mobile access6.92 Ratings00 Ratings
    Best Alternatives
    DubsadoHighrise CRM (discontinued)
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DubsadoHighrise CRM (discontinued)
    Likelihood to Recommend
    9.4
    (9 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    8.2
    (9 ratings)
    Usability
    8.9
    (5 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.2
    (5 ratings)
    9.0
    (1 ratings)
    User Testimonials
    DubsadoHighrise CRM (discontinued)
    Likelihood to Recommend
    Dubsado
    If you are a small service-based business owner looking for a CRM to automate your customer journey then this is for you. This platform is very customizable and can be really powerful once you set it up fully. This is like putting puzzle pieces together. First you need to setup all the pieces like scheduler, lead capture form, proposal, packages, invoices, contract and then setup the workflow automation. It will be helpful if you map your process in a mind-mapping tool first so it’s easy to see on high level what you need accomplished. This platform is not suitable for big companies or SaaS industry because the tagging system is not robust.
    Incentivized
    Read full review
    Discontinued Products
    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Incentivized
    Read full review
    Pros
    Dubsado
    • Invoicing & expense reporting all in one place! I don't have to spend hours poring over my bank account transactions to find my biz expenses anymore!
    • The built-in call scheduler is awesome! I can create various appointment schedulers with multiple availabilities, and collect payments right up front, too!
    • Dubsado also has a sweet Client Portal where my clients can login and see all their activity with me at a glance.
    Incentivized
    Read full review
    Discontinued Products
    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Incentivized
    Read full review
    Cons
    Dubsado
    • the task list feature is very basic
    • the UI is a little clunky
    • more integrations with other software such as Clickup
    Incentivized
    Read full review
    Discontinued Products
    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review
    Likelihood to Renew
    Dubsado
    There are some similar programs out there that are offering ambassador accounts.
    Incentivized
    Read full review
    Discontinued Products
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Incentivized
    Read full review
    Usability
    Dubsado
    There is a learning curve to Dubsado, however, you can create a basic setup easily using the training videos provided by the platform
    Incentivized
    Read full review
    Discontinued Products
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review
    Support Rating
    Dubsado
    The support with Dubsado is outstanding! Always so helpful, prompt to answer and always understands the issue. It always feels like I have talking to an actual person behind the scenes
    Incentivized
    Read full review
    Discontinued Products
    They are quick and SO nice. They are very friendly and are eager to help.
    Incentivized
    Read full review
    Alternatives Considered
    Dubsado
    Dubsado is more customizable and with robust features. Also, the user interface is visually pleasing but definitely has steep learning curve. Once you get the hang of it, it’s very easy especially with other developers helping users create beautiful form, proposals with ease without needing to know how to code. HoneyBook is not available for people outside USA & Canada. I haven’t used 17hats for a very long time but the user interface is pretty much the same
    Incentivized
    Read full review
    Discontinued Products
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Incentivized
    Read full review
    Return on Investment
    Dubsado
    • Clients are excited to hire me because my onboarding process is so professional
    • Easy of use makes collecting payment from clients easy
    • Streamlined process allows me to charge more for my services
    Incentivized
    Read full review
    Discontinued Products
    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Incentivized
    Read full review
    ScreenShots