What users are saying about
9 Ratings
6 Ratings
9 Ratings
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Score 9.2 out of 100
6 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Dubsado

I would say it's best suited for small businesses (solo entrepreneurs or less than 10 employees) who work on a project basis.
Morgan Specht | TrustRadius Reviewer

vCita

It is really good for taking online bookings including the scheduling of repeat appointments. The ability to store documents for particular clients is useful however I feel that the client should have a more secure method of access if you were to put sensitive information on their profile. At the moment the client only needs their email address to get into their profile which is good to allow them to review a history of interaction.With continued improvements and new features added the platform is growing into a CRM tool however I feel it is still not complete and can be used for this purpose but with limitations.
David Cook | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Dubsado
7.6
vCita
7.3
Customer data management / contact management
Dubsado
8.8
vCita
7.3
Workflow management
Dubsado
6.5
vCita
7.3
Opportunity management
Dubsado
7.5
vCita
Integration with email client (e.g., Outlook or Gmail)
Dubsado
8.3
vCita
Contract management
Dubsado
9.5
vCita
Quote & order management
Dubsado
9.3
vCita
Interaction tracking
Dubsado
3.0
vCita

Marketing Automation

Dubsado
6.4
vCita
8.0
Lead management
Dubsado
6.4
vCita
Email marketing
Dubsado
vCita
8.0

CRM Project Management

Dubsado
8.4
vCita
7.6
Task management
Dubsado
6.0
vCita
Billing and invoicing management
Dubsado
10.0
vCita
7.2
Reporting
Dubsado
9.3
vCita
8.0

CRM Reporting & Analytics

Dubsado
5.8
vCita
Forecasting
Dubsado
6.0
vCita
Pipeline visualization
Dubsado
6.0
vCita
Customizable reports
Dubsado
5.3
vCita

Customization

Dubsado
5.1
vCita
3.9
Custom fields
Dubsado
8.5
vCita
6.8
Custom objects
Dubsado
9.0
vCita
Scripting environment
Dubsado
1.0
vCita
API for custom integration
Dubsado
2.0
vCita
1.0

Security

Dubsado
6.0
vCita
9.5
Single sign-on capability
Dubsado
5.0
vCita
Role-based user permissions
Dubsado
7.0
vCita
9.5

Social CRM

Dubsado
1.0
vCita
Social data
Dubsado
1.0
vCita
Social engagement
Dubsado
1.0
vCita

Integrations with 3rd-party Software

Dubsado
1.0
vCita
Marketing automation
Dubsado
1.0
vCita
Compensation management
Dubsado
1.0
vCita

Platform

Dubsado
1.0
vCita
7.4
Mobile access
Dubsado
1.0
vCita
7.4

Pros

Dubsado

  • Invoicing: makes receiving payments easy for myself and clients
  • Forms: customizable and easy to set up
  • Email
Emilie Smith | TrustRadius Reviewer

vCita

  • Very easy implementation of a contact/scheduling widget.
  • Allows for scheduling of appointments with clients. The setup is easy and the allotted times can be changed as needed. Easy for the client to use as well.
  • Managing communication between individual clients is easy as well.
Josh Randall | TrustRadius Reviewer

Cons

Dubsado

  • Sometimes it's hard to see the buttons, like the ADD button. Maybe it could be in a darker color?
🧁Mary BRANDT, M.A.🧁 | TrustRadius Reviewer

vCita

  • Syncing with our google calendars has some flaws or is just not clear
  • Messages show unread when they have been read
Denise Deem | TrustRadius Reviewer

Alternatives Considered

Dubsado

Dubsado overall is so multifunctional that the other platforms didn't stand a chance. I will say I do use ClickUp alongside Dubsado. Dubsado isn't super awesome for task organization and management, but ClickUp blows all the other task management software out of the water. Combining the two has been a game changer for sure.
Heather Herring | TrustRadius Reviewer

vCita

I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
Christopher Cater | TrustRadius Reviewer

Return on Investment

Dubsado

  • Clients are excited to hire me because my onboarding process is so professional
  • Easy of use makes collecting payment from clients easy
  • Streamlined process allows me to charge more for my services
Morgan Specht | TrustRadius Reviewer

vCita

  • In the overall, by automating the appointment booking process, vCita saved hours of my time from having to book appointments myself.
  • It's user-friendly so it makes a positive impression on my clients.
MaryLee Trettenero | TrustRadius Reviewer

Screenshots

Pricing Details

Dubsado

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

vCita

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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