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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dynatrace

    Score8.4 out of 10
    N/ADynatrace is an enterprise software platform that provides Application Performance Management (APM), full-stack Observability, and automated operational analytics across multi-cloud and hybrid IT environments. The platform ingests telemetry data—including metrics, logs, traces, and user-experience data—to automate system health monitoring, root-cause fault detection, and digital performance management.

    $0

    per synthetic request

    Microsoft System Center

    Score8.4 out of 10
    N/AMicrosoft System Center is an enterprise-grade IT Operations Management (ITOM) suite designed for the centralized administration of data center infrastructure, virtualized environments, and hybrid cloud workloads. The platform provides unified management across heterogeneous environments, including support for Windows Server, Linux, and Azure Stack HCI. System Center is Microsoft's ITOM stack for organizations that maintain a significant on-premise footprint, vs the company's Azure-based…

    $1,323

    per month

    Sumo Logic

    Score8.9 out of 10
    N/ASumo Logic is a log management offering from the San Francisco based company of the same name.

    $3

    Per GB Logs

    Pricing
    DynatraceMicrosoft System CenterSumo Logic
    Editions & Modules
    Synthetic Monitoring
    $0.001
    per synthetic request
    Kubernetes Platform Monitoring
    $0.002
    per hour for any size pod
    Real User Monitoring
    $0.00225
    per session
    Application Security
    $0.018
    per hour for 8 GIB host
    Infrastructure Monitoring
    $0.04
    per hour for any size host
    Full-Stack Monitoring
    $0.08
    per hour for 8 GIB host
    Standard Edition
    $1323
    Datacenter Edition
    $3607
    Essentials
    $3.00
    Per GB Logs
    Enterprise
    $4.00
    Per GB Logs
    Enterprise Security
    $4.25
    Per GB Logs
    Enterprise Suite
    $4.75
    Per GB Logs
    Offerings
    Pricing Offerings
    DynatraceMicrosoft System CenterSumo Logic
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DynatraceMicrosoft System CenterSumo Logic
    Considered Multiple Products
    Dynatrace LLC
    Chose Dynatrace
    The others don't have the tools that Dynatrace has, nor the AI features. They couldn't compare to Dynatrace when it came to troubleshooting options or log analytics. They also didn't have the same level of vendor support as Dynatrace has given us. Dynatrace is the future, and I …
    Incentivized
    Chose Dynatrace
    Dynatrace was the easiest to use, simplest to install and set up, and gave us the richest amount of data that actually had value to our business.
    Incentivized
    Chose Dynatrace
    We wanted SaaS and on-prem - basically hybrid and Dynatrace supports that wherein other tools did not have that option.
    Incentivized
    Chose Dynatrace
    I used a lot of discovery and monitoring products from HP and IBM. There are 4-5 different products you need to monitor full stack. But still, don’t see everything like Dynatrace.
    Incentivized
    Microsoft
    No answer on this topic
    Sumo Logic
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    206 Answers
    91%
    Would buy again
    31 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    169 Answers
    97%
    Delivers good value for the price
    33 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    201 Answers
    91%
    Happy with the feature set
    31 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    149 Answers
    95%
    Lived up to sales and marketing promises
    21 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    162 Answers
    97%
    Implementation went as expected
    28 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    DynatraceMicrosoft System CenterSumo Logic
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Dynatrace and Microsoft System Center and Sumo Logic
    Feature
    Dynatrace
    7.8
    1 Ratings
    7% below category average
    Microsoft System Center
    -
    Ratings
    Sumo Logic
    -
    Ratings
    Remote monitoring7.31 Ratings00 Ratings00 Ratings
    Network device monitoring7.31 Ratings00 Ratings00 Ratings
    Multiple Server Monitoring8.21 Ratings00 Ratings00 Ratings
    Multi-device monitoring8.21 Ratings00 Ratings00 Ratings
    Automated alerts and notifications8.21 Ratings00 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of Dynatrace and Microsoft System Center and Sumo Logic
    Feature
    Dynatrace
    8.0
    1 Ratings
    1% above category average
    Microsoft System Center
    -
    Ratings
    Sumo Logic
    -
    Ratings
    Performance data reports7.31 Ratings00 Ratings00 Ratings
    Customizable reporting8.21 Ratings00 Ratings00 Ratings
    Data visualization9.11 Ratings00 Ratings00 Ratings
    Risk analysis7.31 Ratings00 Ratings00 Ratings
    Best Alternatives
    DynatraceMicrosoft System CenterSumo Logic
    Small Businesses
    Amazon CloudWatch
    Score7.6 out of 10
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    No answers on this topic
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    No answers on this topic
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DynatraceMicrosoft System CenterSumo Logic
    Likelihood to Recommend
    8.0
    (345 ratings)
    9.3
    (58 ratings)
    9.7
    (17 ratings)
    Likelihood to Renew
    9.0
    (13 ratings)
    7.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (13 ratings)
    8.4
    (5 ratings)
    9.0
    (5 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (201 ratings)
    9.0
    (14 ratings)
    8.7
    (6 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (8 ratings)
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    6.2
    (3 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    DynatraceMicrosoft System CenterSumo Logic
    Likelihood to Recommend
    Dynatrace LLC
    Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
    Incentivized
    Read full review
    Microsoft
    For companies with more than 10 Windows devices and needing to standardize the OS, AV, access, share resources, and install software. SCCM is the way to go. This software is unnecessary if the business is all remote users and not in an office-type setting. There are cloud offerings or none to accomplish what a business needs.
    Incentivized
    Read full review
    Sumo Logic
    SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
    Incentivized
    Read full review
    Pros
    Dynatrace LLC
    • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
    • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
    • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
    Incentivized
    Read full review
    Microsoft
    • Allows the grouping of devices by user.
    • Allows controlling updates being deployed to user devices.
    • Allows for the repurposing of machines by being able to load new or updated software on machines that already are in the system.
    • Allows us the ability to wipe a machine clean and restore it back to the configuration that was assigned the machine.
    Incentivized
    Read full review
    Sumo Logic
    • Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.
    • Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.
    • Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.
    • The solutions engineers were extremely helpful, and easily reachable when issues would occur.
    • Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.
    Incentivized
    Read full review
    Cons
    Dynatrace LLC
    • Dynatrace does not monitor easily on AIX OS.
    • Dynatrace does not monitor easily on a C-based application.
    • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
    Incentivized
    Read full review
    Microsoft
    • The product could improve in the area of having better mechanisms in place with how the SCEP client is deployed/installed from the server on the management side. We have run into this firsthand with the client not installing on an endpoint, and then having to take the time to investigate why it was not installing.
    • A second improvement that can be made is to keep trying to improve the products detection rate for finding malware/viruses. The case can be made that there are some products out there that do a better job at this and have a higher detection rate.
    Incentivized
    Read full review
    Sumo Logic
    • I like the help center, but I think if it had more GUI tools, it could help new users.
    • Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
    • I would like better know-how on how to create reports that will help our business.
    Incentivized
    Read full review
    Likelihood to Renew
    Dynatrace LLC
    We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
    Incentivized
    Read full review
    Microsoft
    Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.
    Incentivized
    Read full review
    Sumo Logic
    No answers on this topic
    Usability
    Dynatrace LLC
    Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
    Incentivized
    Read full review
    Microsoft
    It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.
    Incentivized
    Read full review
    Sumo Logic
    Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
    Incentivized
    Read full review
    Reliability and Availability
    Dynatrace LLC
    Our environment, it never goes down therefore is always available.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Sumo Logic
    No answers on this topic
    Performance
    Dynatrace LLC
    We have not seen where it does slow down an application.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Sumo Logic
    No answers on this topic
    Support Rating
    Dynatrace LLC
    Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
    Incentivized
    Read full review
    Microsoft
    There is a fair amount of documentation out there to help you when you have questions or run into issues with this product as well as tutorials on some of the more common tasks. Between the documentation and the overall ease of use we haven't had to deal with direct Microsoft support for this product.
    Incentivized
    Read full review
    Sumo Logic
    I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
    Incentivized
    Read full review
    In-Person Training
    Dynatrace LLC
    We did both online and in house training - they used our system so it made more sense.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Sumo Logic
    No answers on this topic
    Online Training
    Dynatrace LLC
    The training was done on our time and with our system.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Sumo Logic
    No answers on this topic
    Implementation Rating
    Dynatrace LLC
    Using Dynatrace support services to assist (and lead) the implementation was extremely important.
    Incentivized
    Read full review
    Microsoft
    Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth
    Incentivized
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    Sumo Logic
    I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
    Incentivized
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    Alternatives Considered
    Dynatrace LLC
    Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
    Incentivized
    Read full review
    Microsoft
    We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows Updates, causing IT to have to constantly touch machines after they were imaged and update or manage them with a much more hands on approach.
    Incentivized
    Read full review
    Sumo Logic
    Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.
    Incentivized
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    Scalability
    Dynatrace LLC
    Dynatrace can be used to monitor may software tools
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Sumo Logic
    No answers on this topic
    Professional Services
    Dynatrace LLC
    No answers on this topic
    Microsoft
    No answers on this topic
    Sumo Logic
    I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.
    Read full review
    Return on Investment
    Dynatrace LLC
    • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
    • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
    • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
    Read full review
    Microsoft
    • It has allowed the enterprise to standardize on a single platform for monitoring.
    • Easier troubleshooting of issues with Microsoft platforms.
    • Greater visibility of issues across platforms when applications are hosted in a mixed environment.
    • Additional costs for monitoring systems that are not directly supported with additional packs (iSeries, Linux on Power).
    Incentivized
    Read full review
    Sumo Logic
    • I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow
    • It's SO much cheaper than Splunk that the time it takes to query information is well worth it
    • In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo
    Incentivized
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    ScreenShots